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Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

Tasks
31 tasks20 core, 11 supplemental
Family
Office & Administrative SupportOne of its 55 occupations
Code
43-6014.00SOC 2018: 43-6014

Read the 31 tasks Download this record as JSON

What the work is made of

20 core tasks and 11 supplemental, each quoted as published, with the survey it came from.

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Core: central to the jobSupplemental: done by some, not all

  1. Task 1. Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.Core taskTask 2790Rated by 166 people who do the job, August 2019
  2. Task 2. Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.Core taskTask 2791Rated by 166 people who do the job, August 2019
  3. Task 3. Create, maintain, and enter information into databases.Core taskTask 20281Rated by 166 people who do the job, August 2019
  4. Task 4. Use computers for various applications, such as database management or word processing.Core taskTask 20280Rated by 165 people who do the job, August 2019
  5. Task 5. Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.Core taskTask 20283Rated by 166 people who do the job, August 2019
  6. Task 6. Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.Core taskTask 20282Rated by 165 people who do the job, August 2019
  7. Task 7. Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.Core taskTask 2813Rated by 166 people who do the job, August 2019
  8. Task 8. Schedule and confirm appointments for clients, customers, or supervisors.Core taskTask 2801Rated by 166 people who do the job, August 2019
  9. Task 9. Maintain scheduling and event calendars.Core taskTask 2800Rated by 166 people who do the job, August 2019
  10. Task 10. Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.Core taskTask 20284Rated by 166 people who do the job, August 2019
  11. Task 11. Complete forms in accordance with company procedures.Core taskTask 2795Rated by 166 people who do the job, August 2019
  12. Task 12. Locate and attach appropriate files to incoming correspondence requiring replies.Core taskTask 2793Rated by 166 people who do the job, August 2019
  13. Task 13. Conduct searches to find needed information, using such sources as the Internet.Core taskTask 2805Rated by 166 people who do the job, August 2019
  14. Task 14. Open, read, route, and distribute incoming mail or other materials and answer routine letters.Core taskTask 2794Rated by 166 people who do the job, August 2019
  15. Task 15. Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.Core taskTask 2797Rated by 167 people who do the job, August 2019
  16. Task 16. Make copies of correspondence or other printed material.Core taskTask 2796Rated by 166 people who do the job, August 2019
  17. Task 17. Learn to operate new office technologies as they are developed and implemented.Core taskTask 2799Rated by 164 people who do the job, August 2019
  18. Task 18. Train and assist staff with computer usage.Core taskTask 20289Rated by 166 people who do the job, August 2019
  19. Task 19. Order and dispense supplies.Core taskTask 2804Rated by 167 people who do the job, August 2019
  20. Task 20. Prepare conference or event materials, such as flyers or invitations.Core taskTask 20290Rated by 166 people who do the job, August 2019
  21. Task 21. Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.Supplemental taskTask 20285Rated by 165 people who do the job, August 2019
  22. Task 22. Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.Supplemental taskTask 20286Rated by 166 people who do the job, August 2019
  23. Task 23. Establish work procedures or schedules and keep track of the daily work of clerical staff.Supplemental taskTask 2809Rated by 162 people who do the job, August 2019
  24. Task 24. Provide services to customers, such as order placement or account information.Supplemental taskTask 2806Rated by 166 people who do the job, August 2019
  25. Task 25. Prepare and mail checks.Supplemental taskTask 2808Rated by 166 people who do the job, August 2019
  26. Task 26. Arrange conference, meeting, or travel reservations for office personnel.Supplemental taskTask 2812Rated by 167 people who do the job, August 2019
  27. Task 27. Supervise other clerical staff and provide training and orientation to new staff.Supplemental taskTask 2814Rated by 165 people who do the job, August 2019
  28. Task 28. Manage projects or contribute to committee or team work.Supplemental taskTask 2802Rated by 165 people who do the job, August 2019
  29. Task 29. Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.Supplemental taskTask 20287Rated by 166 people who do the job, August 2019
  30. Task 30. Mail newsletters, promotional material, or other information.Supplemental taskTask 2803Rated by 164 people who do the job, August 2019
  31. Task 31. Develop or maintain internal or external company Web sites.Supplemental taskTask 20288Rated by 167 people who do the job, August 2019

Where this comes from

Quoted from the U.S. Department of Labor, and credited. Nothing on this page is written by us.

How we copy and credit sources
  1. Published by
    O*NET 29.0, U.S. Department of LaborEmployment and Training Administration
  2. Classification
    Standard Occupational Classification 2018, 43-6014
  3. License
    CC BY 4.0Free to copy and reuse, with credit
  4. Changed by us
    Nothing.

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