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Postal Service Clerks

Perform any combination of tasks in a United States Postal Service (USPS) post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage. Includes postal service clerks employed by USPS contractors.

Tasks
19 tasks6 core, 13 supplemental
Family
Office & Administrative SupportOne of its 55 occupations
Code
43-5051.00SOC 2018: 43-5051

Read the 19 tasks Download this record as JSON

What the work is made of

6 core tasks and 13 supplemental, each quoted as published, with the survey it came from.

Show

Core: central to the jobSupplemental: done by some, not all

  1. Task 1. Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.Core taskTask 11322Rated by 96 people who do the job, July 2016
  2. Task 2. Check mail to ensure correct postage and that packages and letters are in proper condition for mailing.Core taskTask 11326Rated by 96 people who do the job, July 2016
  3. Task 3. Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.Core taskTask 11330Rated by 96 people who do the job, July 2016
  4. Task 4. Obtain signatures from recipients of registered or special delivery mail.Core taskTask 11323Rated by 97 people who do the job, July 2016
  5. Task 5. Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.Core taskTask 11327Rated by 96 people who do the job, July 2016
  6. Task 6. Transport mail from one work station to another.Core taskTask 11338Rated by 96 people who do the job, July 2016
  7. Task 7. Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.Supplemental taskTask 11325Rated by 96 people who do the job, July 2016
  8. Task 8. Keep money drawers in order, and record and balance daily transactions.Supplemental taskTask 11321Rated by 96 people who do the job, July 2016
  9. Task 9. Register, certify, and insure letters and parcels.Supplemental taskTask 11324Rated by 96 people who do the job, July 2016
  10. Task 10. Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.Supplemental taskTask 11328Rated by 95 people who do the job, July 2016
  11. Task 11. Receive letters and parcels, and place mail into bags.Supplemental taskTask 11336Rated by 95 people who do the job, July 2016
  12. Task 12. Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.Supplemental taskTask 11333Rated by 96 people who do the job, July 2016
  13. Task 13. Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.Supplemental taskTask 11335Rated by 97 people who do the job, July 2016
  14. Task 14. Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.Supplemental taskTask 11329Rated by 97 people who do the job, July 2016
  15. Task 15. Rent post office boxes to customers.Supplemental taskTask 11332Rated by 97 people who do the job, July 2016
  16. Task 16. Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.Supplemental taskTask 11334Rated by 96 people who do the job, July 2016
  17. Task 17. Feed mail into postage canceling devices or hand stamp mail to cancel postage.Supplemental taskTask 11337Rated by 97 people who do the job, July 2016
  18. Task 18. Cash money orders.Supplemental taskTask 11331Rated by 96 people who do the job, July 2016
  19. Task 19. Order retail items and other supplies for office use.Supplemental taskTask 20905Rated by 96 people who do the job, July 2016

Where this comes from

Quoted from the U.S. Department of Labor, and credited. Nothing on this page is written by us.

How we copy and credit sources
  1. Published by
    O*NET 29.0, U.S. Department of LaborEmployment and Training Administration
  2. Classification
    Standard Occupational Classification 2018, 43-5051
  3. License
    CC BY 4.0Free to copy and reuse, with credit
  4. Changed by us
    Nothing.

More in Office & Administrative Support

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