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Eligibility Interviewers, Government Programs

Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.

Tasks
17 tasks9 core, 8 supplemental
Family
Office & Administrative SupportOne of its 55 occupations
Code
43-4061.00SOC 2018: 43-4061

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What the work is made of

9 core tasks and 8 supplemental, each quoted as published, with the survey it came from.

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Core: central to the jobSupplemental: done by some, not all

  1. Task 1. Compute and authorize amounts of assistance for programs, such as grants, monetary payments, and food stamps.Core taskTask 9744Rated by 81 people who do the job, August 2023
  2. Task 2. Keep records of assigned cases, and prepare required reports.Core taskTask 9739Rated by 81 people who do the job, August 2023
  3. Task 3. Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status.Core taskTask 9736Rated by 82 people who do the job, August 2023
  4. Task 4. Interview and investigate applicants for public assistance to gather information pertinent to their applications.Core taskTask 9737Rated by 81 people who do the job, August 2023
  5. Task 5. Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.Core taskTask 9733Rated by 82 people who do the job, August 2023
  6. Task 6. Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.Core taskTask 9734Rated by 81 people who do the job, August 2023
  7. Task 7. Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.Core taskTask 9735Rated by 82 people who do the job, August 2023
  8. Task 8. Check with employers or other references to verify answers and obtain further information.Core taskTask 9738Rated by 82 people who do the job, August 2023
  9. Task 9. Answer applicants' questions about benefits and claim procedures.Core taskTask 9732Rated by 81 people who do the job, August 2023
  10. Task 10. Provide social workers with pertinent information gathered during applicant interviews.Supplemental taskTask 9743Rated by 81 people who do the job, August 2023
  11. Task 11. Refer applicants to job openings or to interviews with other staff, in accordance with administrative guidelines or office procedures.Supplemental taskTask 9742Rated by 81 people who do the job, August 2023
  12. Task 12. Schedule benefits claimants for adjudication interviews to address questions of eligibility.Supplemental taskTask 9740Rated by 81 people who do the job, August 2023
  13. Task 13. Provide applicants with assistance in completing application forms, such as those for job referrals or unemployment compensation claims.Supplemental taskTask 9746Rated by 80 people who do the job, August 2023
  14. Task 14. Prepare applications and forms for applicants for such purposes as school enrollment, employment, and medical services.Supplemental taskTask 9741Rated by 80 people who do the job, August 2023
  15. Task 15. Investigate claimants for the possibility of fraud or abuse.Supplemental taskTask 9747Rated by 81 people who do the job, August 2023
  16. Task 16. Conduct annual, interim, and special housing reviews and home visits to ensure conformance to regulations.Supplemental taskTask 9748Rated by 82 people who do the job, August 2023
  17. Task 17. Monitor the payments of benefits throughout the duration of a claim.Supplemental taskTask 9745Rated by 81 people who do the job, August 2023

Where this comes from

Quoted from the U.S. Department of Labor, and credited. Nothing on this page is written by us.

How we copy and credit sources
  1. Published by
    O*NET 29.0, U.S. Department of LaborEmployment and Training Administration
  2. Classification
    Standard Occupational Classification 2018, 43-4061
  3. License
    CC BY 4.0Free to copy and reuse, with credit
  4. Changed by us
    Nothing.

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