Interviewers, Except Eligibility and Loan
Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
- Tasks
- 16 tasks12 core, 4 supplemental
- Family
- Office & Administrative SupportOne of its 55 occupations
- Code
- 43-4111.00SOC 2018: 43-4111
What the work is made of
12 core tasks and 4 supplemental, each quoted as published, with the survey it came from.
Core: central to the jobSupplemental: done by some, not all
- Task 1. Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.Core taskTask 2627Rated by 52 people who do the job, August 2021
- Task 2. Identify and report problems in obtaining valid data.Core taskTask 2634Rated by 52 people who do the job, August 2021
- Task 3. Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.Core taskTask 2633Rated by 52 people who do the job, August 2021
- Task 4. Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.Core taskTask 20435Rated by 53 people who do the job, August 2021
- Task 5. Review data obtained from interview for completeness and accuracy.Core taskTask 2630Rated by 54 people who do the job, August 2021
- Task 6. Compile, record, and code results or data from interview or survey, using computer or specified form.Core taskTask 2629Rated by 52 people who do the job, August 2021
- Task 7. Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.Core taskTask 2636Rated by 55 people who do the job, August 2021
- Task 8. Assist individuals in filling out applications or questionnaires.Core taskTask 2632Rated by 55 people who do the job, August 2021
- Task 9. Identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation.Core taskTask 2628Rated by 54 people who do the job, August 2021
- Task 10. Supervise or train other staff members.Core taskTask 20434Rated by 54 people who do the job, August 2021
- Task 11. Prepare reports to provide answers in response to specific problems.Core taskTask 2637Rated by 53 people who do the job, August 2021
- Task 12. Meet with supervisor daily to submit completed assignments and discuss progress.Core taskTask 2640Rated by 55 people who do the job, August 2021
- Task 13. Locate and list addresses and households.Supplemental taskTask 2638Rated by 53 people who do the job, August 2021
- Task 14. Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.Supplemental taskTask 2631Rated by 54 people who do the job, August 2021
- Task 15. Collect and analyze data, such as studying old records, tallying the number of outpatients entering each day or week, or participating in federal, state, or local population surveys as a Census Enumerator.Supplemental taskTask 2641Rated by 53 people who do the job, August 2021
- Task 16. Explain survey objectives and procedures to interviewees and interpret survey questions to help interviewees' comprehension.Supplemental taskTask 2635Rated by 53 people who do the job, August 2021
Where this comes from
Quoted from the U.S. Department of Labor, and credited. Nothing on this page is written by us.
How we copy and credit sources- Published byO*NET 29.0, U.S. Department of LaborEmployment and Training Administration
- ClassificationStandard Occupational Classification 2018, 43-4111
- LicenseCC BY 4.0Free to copy and reuse, with credit
- Changed by usNothing.
More in Office & Administrative Support
54 other occupations in this family, each with its own page.
- Bill and Account Collectors15 tasks
- Billing and Posting Clerks28 tasks
- Bookkeeping, Accounting, and Auditing Clerks28 tasks
- Brokerage Clerks10 tasks
- Cargo and Freight Agents24 tasks
- Communications Equipment Operators, All OtherNo tasks listed
- Correspondence Clerks17 tasks
- Couriers and Messengers15 tasks
- Court, Municipal, and License Clerks30 tasks
- Credit Authorizers, Checkers, and Clerks16 tasks
- Customer Service Representatives13 tasks
- Data Entry Keyers9 tasks
- Desktop Publishers18 tasks
- Dispatchers, Except Police, Fire, and Ambulance12 tasks
- Eligibility Interviewers, Government Programs17 tasks
- Executive Secretaries and Executive Administrative Assistants22 tasks
- File Clerks19 tasks
- Financial Clerks, All OtherNo tasks listed
- First-Line Supervisors of Office and Administrative Support Workers28 tasks
- Freight Forwarders31 tasks
- Gambling Cage Workers17 tasks
- Hotel, Motel, and Resort Desk Clerks20 tasks
- Human Resources Assistants, Except Payroll and Timekeeping19 tasks
- Information and Record Clerks, All OtherNo tasks listed
- Insurance Claims and Policy Processing Clerks25 tasks
- Legal Secretaries and Administrative Assistants14 tasks
- Library Assistants, Clerical32 tasks
- Loan Interviewers and Clerks18 tasks
- Mail Clerks and Mail Machine Operators, Except Postal Service26 tasks
- Medical Secretaries and Administrative Assistants15 tasks
- Meter Readers, Utilities12 tasks
- New Accounts Clerks15 tasks
- Office and Administrative Support Workers, All OtherNo tasks listed
- Office Clerks, General20 tasks
- Office Machine Operators, Except Computer18 tasks
- Order Clerks19 tasks
- Payroll and Timekeeping Clerks21 tasks
- Postal Service Clerks19 tasks
- Postal Service Mail Carriers21 tasks
- Postal Service Mail Sorters, Processors, and Processing Machine Operators14 tasks
- Procurement Clerks19 tasks
- Production, Planning, and Expediting Clerks17 tasks
- Proofreaders and Copy Markers11 tasks
- Public Safety Telecommunicators18 tasks
- Receptionists and Information Clerks18 tasks
- Reservation and Transportation Ticket Agents and Travel Clerks21 tasks
- Secretaries and Administrative Assistants, Except Legal, Medical, and Executive31 tasks
- Shipping, Receiving, and Inventory Clerks11 tasks
- Statistical Assistants14 tasks
- Switchboard Operators, Including Answering Service19 tasks
- Telephone Operators14 tasks
- Tellers28 tasks
- Weighers, Measurers, Checkers, and Samplers, Recordkeeping18 tasks
- Word Processors and Typists19 tasks
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