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Cargo and Freight Agents

Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.

Tasks
24 tasks9 core, 15 supplemental
Family
Office & Administrative SupportOne of its 55 occupations
Code
43-5011.00SOC 2018: 43-5011

Read the 24 tasks Download this record as JSON

What the work is made of

9 core tasks and 15 supplemental, each quoted as published, with the survey it came from.

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Core: central to the jobSupplemental: done by some, not all

  1. Task 1. Negotiate and arrange transport of goods with shipping or freight companies.Core taskTask 8188Rated by 52 people who do the job, August 2021
  2. Task 2. Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.Core taskTask 8192Rated by 52 people who do the job, August 2021
  3. Task 3. Track delivery progress of shipments.Core taskTask 20271Rated by 52 people who do the job, August 2021
  4. Task 4. Advise clients on transportation and payment methods.Core taskTask 8190Rated by 51 people who do the job, August 2021
  5. Task 5. Estimate freight or postal rates and record shipment costs and weights.Core taskTask 8194Rated by 52 people who do the job, August 2021
  6. Task 6. Keep records of all goods shipped, received, and stored.Core taskTask 8201Rated by 52 people who do the job, August 2021
  7. Task 7. Notify consignees, passengers, or customers of freight or baggage arrival and arrange for delivery.Core taskTask 20272Rated by 51 people who do the job, August 2021
  8. Task 8. Retrieve stored items and trace lost shipments as necessary.Core taskTask 8196Rated by 52 people who do the job, August 2021
  9. Task 9. Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.Core taskTask 8195Rated by 49 people who do the job, August 2021
  10. Task 10. Prepare manifests showing numbers of airplane passengers and baggage, mail, and freight weights, transmitting data to destinations.Supplemental taskTask 20274Rated by 52 people who do the job, August 2021
  11. Task 11. Arrange insurance coverage for goods.Supplemental taskTask 8203Rated by 52 people who do the job, August 2021
  12. Task 12. Install straps, braces, and padding to loads to prevent shifting or damage during shipment.Supplemental taskTask 8200Rated by 51 people who do the job, August 2021
  13. Task 13. Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group.Supplemental taskTask 20273Rated by 51 people who do the job, August 2021
  14. Task 14. Coordinate and supervise activities of workers engaged in packing and shipping merchandise.Supplemental taskTask 8202Rated by 50 people who do the job, August 2021
  15. Task 15. Contact vendors or claims adjustment departments to resolve shipment problems or contact service depots to arrange for repairs.Supplemental taskTask 20275Rated by 52 people who do the job, August 2021
  16. Task 16. Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods.Supplemental taskTask 8199Rated by 52 people who do the job, August 2021
  17. Task 17. Route received goods to first available flight or to appropriate storage areas or departments, using forklifts, hand trucks, or other equipment.Supplemental taskTask 8208Rated by 51 people who do the job, August 2021
  18. Task 18. Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely.Supplemental taskTask 8198Rated by 52 people who do the job, August 2021
  19. Task 19. Assemble containers and crates used to transport items, such as machines or vehicles.Supplemental taskTask 8210Rated by 51 people who do the job, August 2021
  20. Task 20. Maintain a supply of packing materials.Supplemental taskTask 8209Rated by 51 people who do the job, August 2021
  21. Task 21. Direct or participate in cargo loading to ensure completeness of load and even distribution of weight.Supplemental taskTask 8204Rated by 50 people who do the job, August 2021
  22. Task 22. Pack goods for shipping, using tools such as staplers, strapping machines, and hammers.Supplemental taskTask 8197Rated by 52 people who do the job, August 2021
  23. Task 23. Attach address labels, identification codes, and shipping instructions to containers.Supplemental taskTask 8206Rated by 52 people who do the job, August 2021
  24. Task 24. Open cargo containers and unwrap contents, using steel cutters, crowbars, or other hand tools.Supplemental taskTask 8205Rated by 52 people who do the job, August 2021

Where this comes from

Quoted from the U.S. Department of Labor, and credited. Nothing on this page is written by us.

How we copy and credit sources
  1. Published by
    O*NET 29.0, U.S. Department of LaborEmployment and Training Administration
  2. Classification
    Standard Occupational Classification 2018, 43-5011
  3. License
    CC BY 4.0Free to copy and reuse, with credit
  4. Changed by us
    Nothing.

More in Office & Administrative Support

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