Funeral Home Managers
Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.
- Tasks
- 23 tasks23 core
- Family
- ManagementOne of its 59 occupations
- Code
- 11-9171.00SOC 2018: 11-9171
What the work is made of
All 23 are core tasks, each quoted as published, with the survey it came from.
Core: central to the job
- Task 1. Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.Core taskTask 18832Rated by 52 people who do the job, August 2024
- Task 2. Schedule funerals, burials, or cremations.Core taskTask 18842Rated by 51 people who do the job, August 2024
- Task 3. Deliver death certificates to medical facilities or offices to obtain signatures from legally authorized persons.Core taskTask 23984Rated by 52 people who do the job, August 2024
- Task 4. Offer counsel and comfort to families and friends of the deceased.Core taskTask 18837Rated by 52 people who do the job, August 2024
- Task 5. Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.Core taskTask 18835Rated by 52 people who do the job, August 2024
- Task 6. Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.Core taskTask 18833Rated by 52 people who do the job, August 2024
- Task 7. Complete and maintain records, such as state-required documents, tracking documents, or product inventories.Core taskTask 18846Rated by 52 people who do the job, August 2024
- Task 8. Sell funeral services, products, or merchandise to clients.Core taskTask 18843Rated by 51 people who do the job, August 2024
- Task 9. Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.Core taskTask 18838Rated by 51 people who do the job, August 2024
- Task 10. Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.Core taskTask 18840Rated by 51 people who do the job, August 2024
- Task 11. Negotiate contracts for prearranged funeral services.Core taskTask 18836Rated by 52 people who do the job, August 2024
- Task 12. Explain goals, policies, or procedures to staff members.Core taskTask 18848Rated by 52 people who do the job, August 2024
- Task 13. Schedule work hours for funeral home or contract employees.Core taskTask 18851Rated by 52 people who do the job, August 2024
- Task 14. Set prices or credit terms for funeral products or services.Core taskTask 18845Rated by 52 people who do the job, August 2024
- Task 15. Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements.Core taskTask 18841Rated by 52 people who do the job, August 2024
- Task 16. Interview and hire new employees.Core taskTask 18850Rated by 52 people who do the job, August 2024
- Task 17. Identify skill development needs for funeral home staff.Core taskTask 18849Rated by 52 people who do the job, August 2024
- Task 18. Direct or monitor administrative, support, repair, or maintenance services for funeral homes.Core taskTask 18834Rated by 52 people who do the job, August 2024
- Task 19. Set marketing, sales, or other financial goals for funeral service establishments and monitor progress toward these goals.Core taskTask 18844Rated by 52 people who do the job, August 2024
- Task 20. Attend or make presentations at community events to promote funeral home services or build community relationships.Core taskTask 18830Rated by 51 people who do the job, August 2024
- Task 21. Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency.Core taskTask 18847Rated by 52 people who do the job, August 2024
- Task 22. Conduct market research and analyze industry trends.Core taskTask 18831Rated by 52 people who do the job, August 2024
- Task 23. Plan and implement sales promotions or other marketing strategies and activities for funeral home operations.Core taskTask 18839Rated by 52 people who do the job, August 2024
Where this comes from
Quoted from the U.S. Department of Labor, and credited. Nothing on this page is written by us.
How we copy and credit sources- Published byO*NET 29.0, U.S. Department of LaborEmployment and Training Administration
- ClassificationStandard Occupational Classification 2018, 11-9171
- LicenseCC BY 4.0Free to copy and reuse, with credit
- Changed by usNothing.
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