Social and Community Service Managers
Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.
- Tasks
- 16 tasks12 core, 4 supplemental
- Family
- ManagementOne of its 59 occupations
- Code
- 11-9151.00SOC 2018: 11-9151
What the work is made of
12 core tasks and 4 supplemental, each quoted as published, with the survey it came from.
Core: central to the jobSupplemental: done by some, not all
- Task 1. Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.Core taskTask 1131Rated by 72 people who do the job, August 2018
- Task 2. Direct activities of professional and technical staff members and volunteers.Core taskTask 1129Rated by 72 people who do the job, August 2018
- Task 3. Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.Core taskTask 1130Rated by 71 people who do the job, August 2018
- Task 4. Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.Core taskTask 1132Rated by 72 people who do the job, August 2018
- Task 5. Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.Core taskTask 1128Rated by 72 people who do the job, August 2018
- Task 6. Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.Core taskTask 18463Rated by 72 people who do the job, August 2018
- Task 7. Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.Core taskTask 1127Rated by 72 people who do the job, August 2018
- Task 8. Recruit, interview, and hire or sign up volunteers and staff.Core taskTask 1135Rated by 72 people who do the job, August 2018
- Task 9. Research and analyze member or community needs to determine program directions and goals.Core taskTask 1133Rated by 71 people who do the job, August 2018
- Task 10. Implement and evaluate staff, volunteer, or community training programs.Core taskTask 18464Rated by 71 people who do the job, August 2018
- Task 11. Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies.Core taskTask 1139Rated by 72 people who do the job, August 2018
- Task 12. Speak to community groups to explain and interpret agency purposes, programs, and policies.Core taskTask 1134Rated by 72 people who do the job, August 2018
- Task 13. Analyze proposed legislation, regulations, or rule changes to determine how agency services could be impacted.Supplemental taskTask 1138Rated by 72 people who do the job, August 2018
- Task 14. Plan and administer budgets for programs, equipment, and support services.Supplemental taskTask 1137Rated by 72 people who do the job, August 2018
- Task 15. Represent organizations in relations with governmental and media institutions.Supplemental taskTask 1136Rated by 72 people who do the job, August 2018
- Task 16. Direct fundraising activities and the preparation of public relations materials.Supplemental taskTask 1141Rated by 72 people who do the job, August 2018
Where this comes from
Quoted from the U.S. Department of Labor, and credited. Nothing on this page is written by us.
How we copy and credit sources- Published byO*NET 29.0, U.S. Department of LaborEmployment and Training Administration
- ClassificationStandard Occupational Classification 2018, 11-9151
- LicenseCC BY 4.0Free to copy and reuse, with credit
- Changed by usNothing.
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