{"c":"11-9171.00","n":"Funeral Home Managers","d":"Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.","g":"11","tasks":[{"t":"Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.","core":true,"id":18832,"r":52,"dt":"08/2024","src":"Incumbent"},{"t":"Schedule funerals, burials, or cremations.","core":true,"id":18842,"r":51,"dt":"08/2024","src":"Incumbent"},{"t":"Deliver death certificates to medical facilities or offices to obtain signatures from legally authorized persons.","core":true,"id":23984,"r":52,"dt":"08/2024","src":"Incumbent"},{"t":"Offer counsel and comfort to families and friends of the deceased.","core":true,"id":18837,"r":52,"dt":"08/2024","src":"Incumbent"},{"t":"Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.","core":true,"id":18835,"r":52,"dt":"08/2024","src":"Incumbent"},{"t":"Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.","core":true,"id":18833,"r":52,"dt":"08/2024","src":"Incumbent"},{"t":"Complete and maintain records, such as state-required documents, tracking documents, or product inventories.","core":true,"id":18846,"r":52,"dt":"08/2024","src":"Incumbent"},{"t":"Sell funeral services, products, or merchandise to clients.","core":true,"id":18843,"r":51,"dt":"08/2024","src":"Incumbent"},{"t":"Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.","core":true,"id":18838,"r":51,"dt":"08/2024","src":"Incumbent"},{"t":"Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.","core":true,"id":18840,"r":51,"dt":"08/2024","src":"Incumbent"},{"t":"Negotiate contracts for prearranged funeral services.","core":true,"id":18836,"r":52,"dt":"08/2024","src":"Incumbent"},{"t":"Explain goals, policies, or procedures to staff members.","core":true,"id":18848,"r":52,"dt":"08/2024","src":"Incumbent"},{"t":"Schedule work hours for funeral home or contract employees.","core":true,"id":18851,"r":52,"dt":"08/2024","src":"Incumbent"},{"t":"Set prices or credit terms for funeral products or services.","core":true,"id":18845,"r":52,"dt":"08/2024","src":"Incumbent"},{"t":"Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements.","core":true,"id":18841,"r":52,"dt":"08/2024","src":"Incumbent"},{"t":"Interview and hire new employees.","core":true,"id":18850,"r":52,"dt":"08/2024","src":"Incumbent"},{"t":"Identify skill development needs for funeral home staff.","core":true,"id":18849,"r":52,"dt":"08/2024","src":"Incumbent"},{"t":"Direct or monitor administrative, support, repair, or maintenance services for funeral homes.","core":true,"id":18834,"r":52,"dt":"08/2024","src":"Incumbent"},{"t":"Set marketing, sales, or other financial goals for funeral service establishments and monitor progress toward these goals.","core":true,"id":18844,"r":52,"dt":"08/2024","src":"Incumbent"},{"t":"Attend or make presentations at community events to promote funeral home services or build community relationships.","core":true,"id":18830,"r":51,"dt":"08/2024","src":"Incumbent"},{"t":"Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency.","core":true,"id":18847,"r":52,"dt":"08/2024","src":"Incumbent"},{"t":"Conduct market research and analyze industry trends.","core":true,"id":18831,"r":52,"dt":"08/2024","src":"Incumbent"},{"t":"Plan and implement sales promotions or other marketing strategies and activities for funeral home operations.","core":true,"id":18839,"r":52,"dt":"08/2024","src":"Incumbent"}]}