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Lodging Managers

Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

Tasks
24 tasks22 core, 2 supplemental
Family
ManagementOne of its 59 occupations
Code
11-9081.00SOC 2018: 11-9081

Read the 24 tasks Download this record as JSON

What the work is made of

22 core tasks and 2 supplemental, each quoted as published, with the survey it came from.

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Core: central to the jobSupplemental: done by some, not all

  1. Task 1. Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.Core taskTask 1105Rated by 49 people who do the job, July 2017
  2. Task 2. Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.Core taskTask 1108Rated by 48 people who do the job, July 2017
  3. Task 3. Confer and cooperate with other managers to ensure coordination of hotel activities.Core taskTask 1109Rated by 49 people who do the job, July 2017
  4. Task 4. Greet and register guests.Core taskTask 1104Rated by 49 people who do the job, July 2017
  5. Task 5. Monitor the revenue activity of the hotel or facility.Core taskTask 18599Rated by 49 people who do the job, July 2017
  6. Task 6. Manage and maintain temporary or permanent lodging facilities.Core taskTask 1111Rated by 49 people who do the job, July 2017
  7. Task 7. Train staff members.Core taskTask 1113Rated by 49 people who do the job, July 2017
  8. Task 8. Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.Core taskTask 1112Rated by 49 people who do the job, July 2017
  9. Task 9. Coordinate front-office activities of hotels or motels, and resolve problems.Core taskTask 1107Rated by 49 people who do the job, July 2017
  10. Task 10. Inspect guest rooms, public areas, and grounds for cleanliness and appearance.Core taskTask 1116Rated by 49 people who do the job, July 2017
  11. Task 11. Assign duties to workers, and schedule shifts.Core taskTask 1106Rated by 49 people who do the job, July 2017
  12. Task 12. Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.Core taskTask 1123Rated by 49 people who do the job, July 2017
  13. Task 13. Interview and hire applicants.Core taskTask 1118Rated by 49 people who do the job, July 2017
  14. Task 14. Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.Core taskTask 1119Rated by 49 people who do the job, July 2017
  15. Task 15. Collect payments and record data pertaining to funds and expenditures.Core taskTask 18600Rated by 48 people who do the job, July 2017
  16. Task 16. Develop and implement policies and procedures for the operation of a department or establishment.Core taskTask 1115Rated by 48 people who do the job, July 2017
  17. Task 17. Prepare required paperwork pertaining to departmental functions.Core taskTask 1117Rated by 49 people who do the job, July 2017
  18. Task 18. Show, rent, or assign accommodations.Core taskTask 1114Rated by 48 people who do the job, July 2017
  19. Task 19. Perform marketing and public relations activities.Core taskTask 1121Rated by 49 people who do the job, July 2017
  20. Task 20. Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.Core taskTask 1122Rated by 49 people who do the job, July 2017
  21. Task 21. Provide assistance to staff members by inspecting rooms, setting tables, or doing laundry.Core taskTask 1125Rated by 49 people who do the job, July 2017
  22. Task 22. Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.Core taskTask 1120Rated by 49 people who do the job, July 2017
  23. Task 23. Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.Supplemental taskTask 1124Rated by 49 people who do the job, July 2017
  24. Task 24. Book tickets for guests for local tours and attractions.Supplemental taskTask 1126Rated by 49 people who do the job, July 2017

Where this comes from

Quoted from the U.S. Department of Labor, and credited. Nothing on this page is written by us.

How we copy and credit sources
  1. Published by
    O*NET 29.0, U.S. Department of LaborEmployment and Training Administration
  2. Classification
    Standard Occupational Classification 2018, 11-9081
  3. License
    CC BY 4.0Free to copy and reuse, with credit
  4. Changed by us
    Nothing.

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58 other occupations in this family, each with its own page.

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