Sales Managers
Plan, direct, or coordinate the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.
- Tasks
- 17 tasks13 core, 4 supplemental
- Family
- ManagementOne of its 59 occupations
- Code
- 11-2022.00SOC 2018: 11-2022
What the work is made of
13 core tasks and 4 supplemental, each quoted as published, with the survey it came from.
Core: central to the jobSupplemental: done by some, not all
- Task 1. Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate, or other subjects of sale.Core taskTask 3Rated by 23 occupational experts, July 2016
- Task 2. Resolve customer complaints regarding sales and service.Core taskTask 1Rated by 23 occupational experts, July 2016
- Task 3. Review operational records and reports to project sales and determine profitability.Core taskTask 5Rated by 23 occupational experts, July 2016
- Task 4. Oversee regional and local sales managers and their staffs.Core taskTask 14Rated by 23 occupational experts, July 2016
- Task 5. Determine price schedules and discount rates.Core taskTask 4Rated by 23 occupational experts, July 2016
- Task 6. Prepare budgets and approve budget expenditures.Core taskTask 9Rated by 23 occupational experts, July 2016
- Task 7. Monitor customer preferences to determine focus of sales efforts.Core taskTask 2Rated by 23 occupational experts, July 2016
- Task 8. Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.Core taskTask 11Rated by 22 occupational experts, July 2016
- Task 9. Direct, coordinate, and review sales and service accounting and record-keeping, as well as receiving and shipping.Core taskTask 6Rated by 23 occupational experts, July 2016
- Task 10. Direct clerical staff to keep records of export correspondence, bid requests, and credit collections, and to maintain current information on tariffs, licenses, and restrictions.Core taskTask 15Rated by 23 occupational experts, July 2016
- Task 11. Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.Core taskTask 8Rated by 23 occupational experts, July 2016
- Task 12. Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.Core taskTask 7Rated by 23 occupational experts, July 2016
- Task 13. Represent company at trade association meetings to promote products.Core taskTask 10Rated by 22 occupational experts, July 2016
- Task 14. Confer with potential customers regarding equipment needs, and advise customers on types of equipment to purchase.Supplemental taskTask 13Rated by 23 occupational experts, July 2016
- Task 15. Assess marketing potential of new and existing store locations, considering statistics and expenditures.Supplemental taskTask 17Rated by 22 occupational experts, July 2016
- Task 16. Visit franchised dealers to stimulate interest in establishment or expansion of leasing programs.Supplemental taskTask 12Rated by 23 occupational experts, July 2016
- Task 17. Direct foreign sales and service outlets of an organization.Supplemental taskTask 16Rated by 22 occupational experts, July 2016
Where this comes from
Quoted from the U.S. Department of Labor, and credited. Nothing on this page is written by us.
How we copy and credit sources- Published byO*NET 29.0, U.S. Department of LaborEmployment and Training Administration
- ClassificationStandard Occupational Classification 2018, 11-2022
- LicenseCC BY 4.0Free to copy and reuse, with credit
- Changed by usNothing.
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