Gambling Managers
Plan, direct, or coordinate gambling operations in a casino. May formulate house rules.
- Tasks
- 19 tasks12 core, 7 supplemental
- Family
- ManagementOne of its 59 occupations
- Code
- 11-9071.00SOC 2018: 11-9071
What the work is made of
12 core tasks and 7 supplemental, each quoted as published, with the survey it came from.
Core: central to the jobSupplemental: done by some, not all
- Task 1. Resolve customer complaints regarding problems, such as payout errors.Core taskTask 7185Rated by 76 people who do the job, August 2023
- Task 2. Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.Core taskTask 7186Rated by 75 people who do the job, August 2023
- Task 3. Track supplies of money to tables and perform any required paperwork.Core taskTask 7196Rated by 75 people who do the job, August 2023
- Task 4. Explain and interpret house rules, such as game rules or betting limits.Core taskTask 7190Rated by 75 people who do the job, August 2023
- Task 5. Prepare work schedules and station arrangements and keep attendance records.Core taskTask 7193Rated by 75 people who do the job, August 2023
- Task 6. Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.Core taskTask 7191Rated by 75 people who do the job, August 2023
- Task 7. Maintain familiarity with all games used at a facility, as well as strategies or tricks employed in those games.Core taskTask 7187Rated by 76 people who do the job, August 2023
- Task 8. Train new workers or evaluate their performance.Core taskTask 7188Rated by 76 people who do the job, August 2023
- Task 9. Market or promote the casino to bring in business.Core taskTask 20472Rated by 76 people who do the job, August 2023
- Task 10. Interview and hire workers.Core taskTask 7192Rated by 76 people who do the job, August 2023
- Task 11. Direct the distribution of complimentary hotel rooms, meals, or other discounts or free items given to players, based on their length of play and betting totals.Core taskTask 7194Rated by 76 people who do the job, August 2023
- Task 12. Establish policies on issues, such as the type of gambling offered and the odds, the extension of credit, or the serving of food and beverages.Core taskTask 7195Rated by 75 people who do the job, August 2023
- Task 13. Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, or that players are not cheating.Supplemental taskTask 7189Rated by 76 people who do the job, August 2023
- Task 14. Set and maintain a bank and table limit for each game.Supplemental taskTask 7197Rated by 75 people who do the job, August 2023
- Task 15. Direct the compilation of summary sheets that show wager amounts and payoffs for races or events.Supplemental taskTask 7201Rated by 76 people who do the job, August 2023
- Task 16. Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.Supplemental taskTask 7199Rated by 74 people who do the job, August 2023
- Task 17. Record, collect, or pay off bets, issuing receipts as necessary.Supplemental taskTask 7200Rated by 75 people who do the job, August 2023
- Task 18. Notify board attendants of table vacancies so that waiting patrons can play.Supplemental taskTask 7202Rated by 75 people who do the job, August 2023
- Task 19. Monitor credit extended to players.Supplemental taskTask 7198Rated by 74 people who do the job, August 2023
Where this comes from
Quoted from the U.S. Department of Labor, and credited. Nothing on this page is written by us.
How we copy and credit sources- Published byO*NET 29.0, U.S. Department of LaborEmployment and Training Administration
- ClassificationStandard Occupational Classification 2018, 11-9071
- LicenseCC BY 4.0Free to copy and reuse, with credit
- Changed by usNothing.
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