Org.AI Foundation Partner

Telemarketers

Solicit donations or orders for goods or services over the telephone.

Tasks
12 tasks8 core, 4 supplemental
Family
SalesOne of its 23 occupations
Code
41-9041.00SOC 2018: 41-9041

Read the 12 tasks Download this record as JSON

What the work is made of

8 core tasks and 4 supplemental, each quoted as published, with the survey it came from.

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Core: central to the jobSupplemental: done by some, not all

  1. Task 1. Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.Core taskTask 4619Rated by 48 people who do the job, August 2023
  2. Task 2. Obtain customer information such as name, address, and payment method, and enter orders into computers.Core taskTask 4621Rated by 48 people who do the job, August 2023
  3. Task 3. Explain products or services and prices, and answer questions from customers.Core taskTask 4620Rated by 48 people who do the job, August 2023
  4. Task 4. Record names, addresses, purchases, and reactions of prospects contacted.Core taskTask 4622Rated by 47 people who do the job, August 2023
  5. Task 5. Maintain records of contacts, accounts, and orders.Core taskTask 4627Rated by 48 people who do the job, August 2023
  6. Task 6. Answer telephone calls from potential customers who have been solicited through advertisements.Core taskTask 4625Rated by 48 people who do the job, August 2023
  7. Task 7. Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation.Core taskTask 4618Rated by 48 people who do the job, August 2023
  8. Task 8. Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.Core taskTask 4626Rated by 46 people who do the job, August 2023
  9. Task 9. Adjust sales scripts to better target the needs and interests of specific individuals.Supplemental taskTask 4623Rated by 47 people who do the job, August 2023
  10. Task 10. Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.Supplemental taskTask 4624Rated by 48 people who do the job, August 2023
  11. Task 11. Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.Supplemental taskTask 4628Rated by 47 people who do the job, August 2023
  12. Task 12. Conduct client or market surveys to obtain information about potential customers.Supplemental taskTask 4629Rated by 48 people who do the job, August 2023

Where this comes from

Quoted from the U.S. Department of Labor, and credited. Nothing on this page is written by us.

How we copy and credit sources
  1. Published by
    O*NET 29.0, U.S. Department of LaborEmployment and Training Administration
  2. Classification
    Standard Occupational Classification 2018, 41-9041
  3. License
    CC BY 4.0Free to copy and reuse, with credit
  4. Changed by us
    Nothing.

More in Sales

22 other occupations in this family, each with its own page.

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