Org.AI Foundation Partner

Retail Salespersons

Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.

Tasks
24 tasks14 core, 10 supplemental
Family
SalesOne of its 23 occupations
Code
41-2031.00SOC 2018: 41-2031

Read the 24 tasks Download this record as JSON

What the work is made of

14 core tasks and 10 supplemental, each quoted as published, with the survey it came from.

Show

Core: central to the jobSupplemental: done by some, not all

  1. Task 1. Greet customers and ascertain what each customer wants or needs.Core taskTask 694Rated by 91 people who do the job, August 2018
  2. Task 2. Recommend, select, and help locate or obtain merchandise based on customer needs and desires.Core taskTask 700Rated by 91 people who do the job, August 2018
  3. Task 3. Compute sales prices, total purchases, and receive and process cash or credit payment.Core taskTask 697Rated by 88 people who do the job, August 2018
  4. Task 4. Prepare merchandise for purchase or rental.Core taskTask 712Rated by 90 people who do the job, August 2018
  5. Task 5. Answer questions regarding the store and its merchandise.Core taskTask 701Rated by 91 people who do the job, August 2018
  6. Task 6. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.Core taskTask 696Rated by 91 people who do the job, August 2018
  7. Task 7. Demonstrate use or operation of merchandise.Core taskTask 706Rated by 88 people who do the job, August 2018
  8. Task 8. Describe merchandise and explain use, operation, and care of merchandise to customers.Core taskTask 702Rated by 91 people who do the job, August 2018
  9. Task 9. Ticket, arrange, and display merchandise to promote sales.Core taskTask 703Rated by 89 people who do the job, August 2018
  10. Task 10. Inventory stock and requisition new stock.Core taskTask 711Rated by 90 people who do the job, August 2018
  11. Task 11. Exchange merchandise for customers and accept returns.Core taskTask 708Rated by 91 people who do the job, August 2018
  12. Task 12. Watch for and recognize security risks and thefts and know how to prevent or handle these situations.Core taskTask 699Rated by 91 people who do the job, August 2018
  13. Task 13. Place special orders or call other stores to find desired items.Core taskTask 705Rated by 91 people who do the job, August 2018
  14. Task 14. Clean shelves, counters, and tables.Core taskTask 707Rated by 91 people who do the job, August 2018
  15. Task 15. Maintain records related to sales.Supplemental taskTask 698Rated by 89 people who do the job, August 2018
  16. Task 16. Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.Supplemental taskTask 695Rated by 90 people who do the job, August 2018
  17. Task 17. Prepare sales slips or sales contracts.Supplemental taskTask 704Rated by 90 people who do the job, August 2018
  18. Task 18. Estimate and quote trade-in allowances.Supplemental taskTask 714Rated by 89 people who do the job, August 2018
  19. Task 19. Bag or package purchases and wrap gifts.Supplemental taskTask 709Rated by 90 people who do the job, August 2018
  20. Task 20. Help customers try on or fit merchandise.Supplemental taskTask 710Rated by 88 people who do the job, August 2018
  21. Task 21. Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.Supplemental taskTask 713Rated by 89 people who do the job, August 2018
  22. Task 22. Estimate quantity and cost of merchandise required, such as paint or floor covering.Supplemental taskTask 716Rated by 90 people who do the job, August 2018
  23. Task 23. Rent merchandise to customers.Supplemental taskTask 717Rated by 90 people who do the job, August 2018
  24. Task 24. Estimate cost of repair or alteration of merchandise.Supplemental taskTask 715Rated by 90 people who do the job, August 2018

Where this comes from

Quoted from the U.S. Department of Labor, and credited. Nothing on this page is written by us.

How we copy and credit sources
  1. Published by
    O*NET 29.0, U.S. Department of LaborEmployment and Training Administration
  2. Classification
    Standard Occupational Classification 2018, 41-2031
  3. License
    CC BY 4.0Free to copy and reuse, with credit
  4. Changed by us
    Nothing.

More in Sales

22 other occupations in this family, each with its own page.

Use this record

Every task on this page is free to reuse, with credit to O*NET. The code and data behind the record are public.

This record as JSONGitHub/llms.txt

Partner with us

Fund the next pass, contribute data, or build on the record. Tell us what you have in mind.

Partner with us