First-Line Supervisors of Non-Retail Sales Workers
Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.
- Tasks
- 18 tasks9 core, 9 supplemental
- Family
- SalesOne of its 23 occupations
- Code
- 41-1012.00SOC 2018: 41-1012
What the work is made of
9 core tasks and 9 supplemental, each quoted as published, with the survey it came from.
Core: central to the jobSupplemental: done by some, not all
- Task 1. Monitor sales staff performance to ensure that goals are met.Core taskTask 9661Rated by 84 people who do the job, August 2020
- Task 2. Provide staff with assistance in performing difficult or complicated duties.Core taskTask 9665Rated by 84 people who do the job, August 2020
- Task 3. Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.Core taskTask 20266Rated by 85 people who do the job, August 2020
- Task 4. Listen to and resolve customer complaints regarding services, products, or personnel.Core taskTask 9660Rated by 86 people who do the job, August 2020
- Task 5. Keep records pertaining to purchases, sales, and requisitions.Core taskTask 9673Rated by 86 people who do the job, August 2020
- Task 6. Hire, train, and evaluate personnel.Core taskTask 9662Rated by 84 people who do the job, August 2020
- Task 7. Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.Core taskTask 9663Rated by 82 people who do the job, August 2020
- Task 8. Plan and prepare work schedules, and assign employees to specific duties.Core taskTask 9666Rated by 85 people who do the job, August 2020
- Task 9. Attend company meetings to exchange product information and coordinate work activities with other departments.Core taskTask 9667Rated by 86 people who do the job, August 2020
- Task 10. Visit retailers and sales representatives to promote products and gather information.Supplemental taskTask 9672Rated by 85 people who do the job, August 2020
- Task 11. Formulate pricing policies on merchandise according to profitability requirements.Supplemental taskTask 9669Rated by 84 people who do the job, August 2020
- Task 12. Prepare sales and inventory reports for management and budget departments.Supplemental taskTask 9668Rated by 83 people who do the job, August 2020
- Task 13. Examine products purchased for resale or received for storage to determine product condition.Supplemental taskTask 9677Rated by 85 people who do the job, August 2020
- Task 14. Examine merchandise to ensure correct pricing and display, and that it functions as advertised.Supplemental taskTask 9670Rated by 85 people who do the job, August 2020
- Task 15. Analyze details of sales territories to assess their growth potential and to set quotas.Supplemental taskTask 9671Rated by 85 people who do the job, August 2020
- Task 16. Inventory stock and reorder when inventories drop to specified levels.Supplemental taskTask 9676Rated by 84 people who do the job, August 2020
- Task 17. Coordinate sales promotion activities, such as preparing merchandise displays and advertising copy.Supplemental taskTask 9674Rated by 86 people who do the job, August 2020
- Task 18. Prepare rental or lease agreements, specifying charges and payment procedures for use of machinery, tools, or other items.Supplemental taskTask 9675Rated by 86 people who do the job, August 2020
Where this comes from
Quoted from the U.S. Department of Labor, and credited. Nothing on this page is written by us.
How we copy and credit sources- Published byO*NET 29.0, U.S. Department of LaborEmployment and Training Administration
- ClassificationStandard Occupational Classification 2018, 41-1012
- LicenseCC BY 4.0Free to copy and reuse, with credit
- Changed by usNothing.
More in Sales
22 other occupations in this family, each with its own page.
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- Cashiers28 tasks
- Counter and Rental Clerks16 tasks
- Demonstrators and Product Promoters21 tasks
- Door-to-Door Sales Workers, News and Street Vendors, and Related Workers12 tasks
- First-Line Supervisors of Retail Sales Workers21 tasks
- Gambling Change Persons and Booth Cashiers13 tasks
- Insurance Sales Agents19 tasks
- Models10 tasks
- Parts Salespersons19 tasks
- Real Estate Brokers17 tasks
- Real Estate Sales Agents33 tasks
- Retail Salespersons24 tasks
- Sales and Related Workers, All OtherNo tasks listed
- Sales Engineers25 tasks
- Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel15 tasks
- Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products18 tasks
- Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products33 tasks
- Securities, Commodities, and Financial Services Sales Agents30 tasks
- Solar Sales Representatives and Assessors13 tasks
- Telemarketers12 tasks
- Travel Agents8 tasks
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