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Counter and Rental Clerks

Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.

Tasks
16 tasks15 core, 1 supplemental
Family
SalesOne of its 23 occupations
Code
41-2021.00SOC 2018: 41-2021

Read the 16 tasks Download this record as JSON

What the work is made of

15 core tasks and 1 supplemental, each quoted as published, with the survey it came from.

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Core: central to the jobSupplemental: done by some, not all

  1. Task 1. Compute charges for merchandise or services and receive payments.Core taskTask 678Rated by 64 people who do the job, August 2019
  2. Task 2. Receive orders for services, such as rentals, repairs, dry cleaning, and storage.Core taskTask 689Rated by 64 people who do the job, August 2019
  3. Task 3. Explain rental fees, policies, and procedures.Core taskTask 687Rated by 65 people who do the job, August 2019
  4. Task 4. Provide information about rental items, such as availability, operation, or description.Core taskTask 691Rated by 65 people who do the job, August 2019
  5. Task 5. Advise customers on use and care of merchandise.Core taskTask 692Rated by 64 people who do the job, August 2019
  6. Task 6. Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.Core taskTask 682Rated by 65 people who do the job, August 2019
  7. Task 7. Answer telephones to provide information and receive orders.Core taskTask 681Rated by 65 people who do the job, August 2019
  8. Task 8. Inspect and adjust rental items to meet needs of customer.Core taskTask 686Rated by 65 people who do the job, August 2019
  9. Task 9. Prepare rental forms, obtaining customer signature and other information, such as required licenses.Core taskTask 684Rated by 64 people who do the job, August 2019
  10. Task 10. Rent items, arrange for provision of services to customers, and accept returns.Core taskTask 690Rated by 64 people who do the job, August 2019
  11. Task 11. Keep records of transactions and of the number of customers entering an establishment.Core taskTask 683Rated by 64 people who do the job, August 2019
  12. Task 12. Receive, examine, and tag articles to be altered, cleaned, stored, or repaired.Core taskTask 685Rated by 64 people who do the job, August 2019
  13. Task 13. Reserve items for requested times and keep records of items rented.Core taskTask 688Rated by 64 people who do the job, August 2019
  14. Task 14. Prepare merchandise for display or for purchase or rental.Core taskTask 679Rated by 64 people who do the job, August 2019
  15. Task 15. Recommend and provide advice on a wide variety of products and services.Core taskTask 680Rated by 64 people who do the job, August 2019
  16. Task 16. Allocate equipment to participants in sporting events or recreational activities.Supplemental taskTask 693Rated by 64 people who do the job, August 2019

Where this comes from

Quoted from the U.S. Department of Labor, and credited. Nothing on this page is written by us.

How we copy and credit sources
  1. Published by
    O*NET 29.0, U.S. Department of LaborEmployment and Training Administration
  2. Classification
    Standard Occupational Classification 2018, 41-2021
  3. License
    CC BY 4.0Free to copy and reuse, with credit
  4. Changed by us
    Nothing.

More in Sales

22 other occupations in this family, each with its own page.

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