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Credit Counselors

Advise and educate individuals or organizations on acquiring and managing debt. May provide guidance in determining the best type of loan and explain loan requirements or restrictions. May help develop debt management plans or student financial aid packages. May advise on credit issues, or provide budget, mortgage, bankruptcy, or student financial aid counseling.

Tasks
23 tasks21 core, 2 supplemental
Family
Business & FinancialOne of its 50 occupations
Code
13-2071.00SOC 2018: 13-2071

Read the 23 tasks Download this record as JSON

What the work is made of

21 core tasks and 2 supplemental, each quoted as published, with the survey it came from.

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Core: central to the jobSupplemental: done by some, not all

  1. Task 1. Calculate clients' available monthly income to meet debt obligations.Core taskTask 18935Rated by 25 occupational experts, August 2020
  2. Task 2. Explain services or policies to clients, such as debt management program rules, advantages and disadvantages of using services, or creditor concession policies.Core taskTask 18938Rated by 25 occupational experts, August 2020
  3. Task 3. Create debt management plans, spending plans, or budgets to assist clients to meet financial goals.Core taskTask 18936Rated by 25 occupational experts, August 2020
  4. Task 4. Prioritize client debt repayment to avoid dire consequences, such as bankruptcy or foreclosure or to reduce overall costs, such as by paying high-interest or short-term loans first.Core taskTask 18943Rated by 25 occupational experts, August 2020
  5. Task 5. Assess clients' overall financial situations by reviewing income, assets, debts, expenses, credit reports, or other financial information.Core taskTask 18934Rated by 25 occupational experts, August 2020
  6. Task 6. Recommend strategies for clients to meet their financial goals, such as borrowing money through loans or loan programs, declaring bankruptcy, making budget adjustments, or enrolling in debt management plans.Core taskTask 18945Rated by 24 occupational experts, August 2020
  7. Task 7. Explain general financial topics to clients, such as credit report ratings, bankruptcy laws, consumer protection laws, wage attachments, or collection actions.Core taskTask 18952Rated by 25 occupational experts, August 2020
  8. Task 8. Interview clients by telephone or in person to gather financial information.Core taskTask 18939Rated by 24 occupational experts, August 2020
  9. Task 9. Estimate time for debt repayment, given amount of debt, interest rates, and available funds.Core taskTask 18937Rated by 25 occupational experts, August 2020
  10. Task 10. Prepare written documents to establish contracts with or communicate financial recommendations to clients.Core taskTask 18942Rated by 24 occupational experts, August 2020
  11. Task 11. Maintain or update records of client account activity, including financial transactions, counseling session notes, correspondence, document images, or client inquiries.Core taskTask 18940Rated by 25 occupational experts, August 2020
  12. Task 12. Negotiate with creditors on behalf of clients to arrange for payment adjustments, interest rate reductions, time extensions, or payment plans.Core taskTask 18941Rated by 25 occupational experts, August 2020
  13. Task 13. Advise clients on housing matters, such as housing rental, homeownership, mortgage delinquency, or foreclosure prevention.Core taskTask 18948Rated by 25 occupational experts, August 2020
  14. Task 14. Create action plans to assist clients in obtaining permanent housing via rent or mortgage programs.Core taskTask 18950Rated by 25 occupational experts, August 2020
  15. Task 15. Advise clients or respond to inquiries about financial matters in person or via phone, email, Web site, or Internet chat.Core taskTask 18933Rated by 25 occupational experts, August 2020
  16. Task 16. Review changes to financial, family, or employment situations to determine whether changes to existing debt management plans, spending plans, or budgets are needed.Core taskTask 18947Rated by 25 occupational experts, August 2020
  17. Task 17. Recommend educational materials or resources to clients on matters, such as financial planning, budgeting, or credit.Core taskTask 18944Rated by 25 occupational experts, August 2020
  18. Task 18. Refer clients to social service or community resources for needs beyond those of credit or debt counseling.Core taskTask 18946Rated by 25 occupational experts, August 2020
  19. Task 19. Explain loan information to clients, such as available loan types, eligibility requirements, or loan restrictions.Core taskTask 18953Rated by 25 occupational experts, August 2020
  20. Task 20. Teach courses or seminars on topics, such as budgeting, management of personal finances, or financial literacy.Core taskTask 18955Rated by 25 occupational experts, August 2020
  21. Task 21. Conduct research to help clients avoid repossessions or foreclosures or remove levies or wage garnishments.Core taskTask 18949Rated by 25 occupational experts, August 2020
  22. Task 22. Disburse funds from client accounts to creditors.Supplemental taskTask 18951Rated by 23 occupational experts, August 2020
  23. Task 23. Investigate missing checks, payment histories, held funds, returned checks, or other related issues to resolve client or creditor problems.Supplemental taskTask 18954Rated by 25 occupational experts, August 2020

Where this comes from

Quoted from the U.S. Department of Labor, and credited. Nothing on this page is written by us.

How we copy and credit sources
  1. Published by
    O*NET 29.0, U.S. Department of LaborEmployment and Training Administration
  2. Classification
    Standard Occupational Classification 2018, 13-2071
  3. License
    CC BY 4.0Free to copy and reuse, with credit
  4. Changed by us
    Nothing.

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