Baggage Porters and Bellhops
Handle baggage for travelers at transportation terminals or for guests at hotels or similar establishments.
- Tasks
- 17 tasks10 core, 7 supplemental
- Family
- Personal Care & ServiceOne of its 34 occupations
- Code
- 39-6011.00SOC 2018: 39-6011
What the work is made of
10 core tasks and 7 supplemental, each quoted as published, with the survey it came from.
Core: central to the jobSupplemental: done by some, not all
- Task 1. Receive and mark baggage by completing and attaching claim checks.Core taskTask 2316Rated by 53 people who do the job, August 2018
- Task 2. Greet incoming guests and escort them to their rooms.Core taskTask 2317Rated by 53 people who do the job, August 2018
- Task 3. Transport guests about premises and local areas, or arrange for transportation.Core taskTask 2324Rated by 53 people who do the job, August 2018
- Task 4. Maintain clean lobbies or entrance areas for travelers or guests.Core taskTask 2323Rated by 53 people who do the job, August 2018
- Task 5. Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.Core taskTask 2314Rated by 53 people who do the job, August 2018
- Task 6. Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.Core taskTask 2315Rated by 53 people who do the job, August 2018
- Task 7. Explain the operation of room features, such as locks, ventilation systems, and televisions.Core taskTask 2321Rated by 53 people who do the job, August 2018
- Task 8. Assist travelers and guests with disabilities.Core taskTask 2318Rated by 53 people who do the job, August 2018
- Task 9. Deliver messages and room service orders, and run errands for guests.Core taskTask 2320Rated by 53 people who do the job, August 2018
- Task 10. Pick up and return items for laundry and valet service.Core taskTask 2327Rated by 53 people who do the job, August 2018
- Task 11. Act as part of the security team at transportation terminals, hotels, or similar establishments.Supplemental taskTask 2319Rated by 53 people who do the job, August 2018
- Task 12. Compute and complete charge slips for services rendered and maintain records.Supplemental taskTask 2325Rated by 52 people who do the job, August 2018
- Task 13. Page guests in hotel lobbies, dining rooms, or other areas.Supplemental taskTask 2326Rated by 51 people who do the job, August 2018
- Task 14. Set up conference rooms, display tables, racks, or shelves, and arrange merchandise displays for sales personnel.Supplemental taskTask 2330Rated by 53 people who do the job, August 2018
- Task 15. Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable.Supplemental taskTask 2328Rated by 53 people who do the job, August 2018
- Task 16. Complete baggage insurance forms.Supplemental taskTask 2329Rated by 53 people who do the job, August 2018
- Task 17. Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services.Supplemental taskTask 2322Rated by 53 people who do the job, August 2018
Where this comes from
Quoted from the U.S. Department of Labor, and credited. Nothing on this page is written by us.
How we copy and credit sources- Published byO*NET 29.0, U.S. Department of LaborEmployment and Training Administration
- ClassificationStandard Occupational Classification 2018, 39-6011
- LicenseCC BY 4.0Free to copy and reuse, with credit
- Changed by usNothing.
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