Ushers, Lobby Attendants, and Ticket Takers
Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.
- Tasks
- 23 tasks12 core, 11 supplemental
- Family
- Personal Care & ServiceOne of its 34 occupations
- Code
- 39-3031.00SOC 2018: 39-3031
What the work is made of
12 core tasks and 11 supplemental, each quoted as published, with the survey it came from.
Core: central to the jobSupplemental: done by some, not all
- Task 1. Greet patrons attending entertainment events.Core taskTask 5096Rated by 97 people who do the job, July 2015
- Task 2. Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.Core taskTask 20764Rated by 97 people who do the job, July 2015
- Task 3. Clean facilities.Core taskTask 20765Rated by 97 people who do the job, July 2015
- Task 4. Settle seating disputes or help solve other customer concerns.Core taskTask 5103Rated by 96 people who do the job, July 2015
- Task 5. Examine tickets or passes to verify authenticity, using criteria such as color or date issued.Core taskTask 5097Rated by 97 people who do the job, July 2015
- Task 6. Provide assistance with patrons' special needs, such as helping those with wheelchairs.Core taskTask 5100Rated by 97 people who do the job, July 2015
- Task 7. Guide patrons to exits or provide other instructions or assistance in case of emergency.Core taskTask 5098Rated by 97 people who do the job, July 2015
- Task 8. Refuse admittance to undesirable persons or persons without tickets or passes.Core taskTask 5102Rated by 97 people who do the job, July 2015
- Task 9. Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions.Core taskTask 20766Rated by 97 people who do the job, July 2015
- Task 10. Assist patrons in finding seats, lighting the way with flashlights, if necessary.Core taskTask 5104Rated by 97 people who do the job, July 2015
- Task 11. Maintain order and ensure adherence to safety rules.Core taskTask 5099Rated by 96 people who do the job, July 2015
- Task 12. Search for lost articles or for parents of lost children.Core taskTask 5105Rated by 96 people who do the job, July 2015
- Task 13. Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances.Supplemental taskTask 5107Rated by 97 people who do the job, July 2015
- Task 14. Count and record number of tickets collected.Supplemental taskTask 5106Rated by 97 people who do the job, July 2015
- Task 15. Lead tours and answer visitors' questions about the exhibits.Supplemental taskTask 20767Rated by 97 people who do the job, July 2015
- Task 16. Manage inventory or sale of artist merchandise.Supplemental taskTask 5112Rated by 96 people who do the job, July 2015
- Task 17. Verify credentials of patrons desiring entrance into press box and permit only authorized persons to enter.Supplemental taskTask 5108Rated by 97 people who do the job, July 2015
- Task 18. Distribute programs to patrons.Supplemental taskTask 5109Rated by 95 people who do the job, July 2015
- Task 19. Give door checks to patrons who are temporarily leaving establishments.Supplemental taskTask 5113Rated by 97 people who do the job, July 2015
- Task 20. Manage informational kiosks or displays of event signs or posters.Supplemental taskTask 5114Rated by 96 people who do the job, July 2015
- Task 21. Work with others to change advertising displays.Supplemental taskTask 5111Rated by 97 people who do the job, July 2015
- Task 22. Page individuals wanted at the box office.Supplemental taskTask 5115Rated by 97 people who do the job, July 2015
- Task 23. Schedule or manage staff, such as volunteer usher corps.Supplemental taskTask 20768Rated by 96 people who do the job, July 2015
Where this comes from
Quoted from the U.S. Department of Labor, and credited. Nothing on this page is written by us.
How we copy and credit sources- Published byO*NET 29.0, U.S. Department of LaborEmployment and Training Administration
- ClassificationStandard Occupational Classification 2018, 39-3031
- LicenseCC BY 4.0Free to copy and reuse, with credit
- Changed by usNothing.
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