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First-Line Supervisors of Food Preparation and Serving Workers

Directly supervise and coordinate activities of workers engaged in preparing and serving food.

Tasks
26 tasks19 core, 7 supplemental
Family
Food Preparation & ServingOne of its 18 occupations
Code
35-1012.00SOC 2018: 35-1012

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What the work is made of

19 core tasks and 7 supplemental, each quoted as published, with the survey it came from.

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Core: central to the jobSupplemental: done by some, not all

  1. Task 1. Perform various financial activities, such as cash handling, deposit preparation, and payroll.Core taskTask 18714Rated by 86 people who do the job, July 2017
  2. Task 2. Resolve customer complaints regarding food service.Core taskTask 2145Rated by 87 people who do the job, July 2017
  3. Task 3. Compile and balance cash receipts at the end of the day or shift.Core taskTask 2144Rated by 86 people who do the job, July 2017
  4. Task 4. Present bills and accept payments.Core taskTask 2157Rated by 86 people who do the job, July 2017
  5. Task 5. Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.Core taskTask 2147Rated by 86 people who do the job, July 2017
  6. Task 6. Perform food preparation and serving duties, such as carving meat, preparing flambe dishes, or serving wine and liquor.Core taskTask 18718Rated by 86 people who do the job, July 2017
  7. Task 7. Train workers in food preparation, and in service, sanitation, and safety procedures.Core taskTask 2146Rated by 85 people who do the job, July 2017
  8. Task 8. Supervise and participate in kitchen and dining area cleaning activities.Core taskTask 18715Rated by 85 people who do the job, July 2017
  9. Task 9. Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets.Core taskTask 18717Rated by 85 people who do the job, July 2017
  10. Task 10. Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.Core taskTask 2148Rated by 87 people who do the job, July 2017
  11. Task 11. Assign duties, responsibilities, and work stations to employees in accordance with work requirements.Core taskTask 2150Rated by 87 people who do the job, July 2017
  12. Task 12. Specify food portions and courses, production and time sequences, and workstation and equipment arrangements.Core taskTask 2154Rated by 86 people who do the job, July 2017
  13. Task 13. Record production, operational, and personnel data on specified forms.Core taskTask 18719Rated by 86 people who do the job, July 2017
  14. Task 14. Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.Core taskTask 18716Rated by 83 people who do the job, July 2017
  15. Task 15. Estimate ingredients and supplies required to prepare a recipe.Core taskTask 2151Rated by 86 people who do the job, July 2017
  16. Task 16. Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.Core taskTask 2153Rated by 86 people who do the job, July 2017
  17. Task 17. Forecast staff, equipment, and supply requirements, based on a master menu.Core taskTask 2158Rated by 87 people who do the job, July 2017
  18. Task 18. Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.Core taskTask 2155Rated by 87 people who do the job, July 2017
  19. Task 19. Develop equipment maintenance schedules and arrange for repairs.Core taskTask 2166Rated by 85 people who do the job, July 2017
  20. Task 20. Greet and seat guests, and present menus and wine lists.Supplemental taskTask 2156Rated by 87 people who do the job, July 2017
  21. Task 21. Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services.Supplemental taskTask 2161Rated by 85 people who do the job, July 2017
  22. Task 22. Develop departmental objectives, budgets, policies, procedures, and strategies.Supplemental taskTask 2165Rated by 86 people who do the job, July 2017
  23. Task 23. Conduct meetings and collaborate with other personnel for menu planning, serving arrangements, and related details.Supplemental taskTask 18720Rated by 85 people who do the job, July 2017
  24. Task 24. Evaluate new products for usefulness and suitability.Supplemental taskTask 2167Rated by 85 people who do the job, July 2017
  25. Task 25. Schedule parties and take reservations.Supplemental taskTask 2164Rated by 85 people who do the job, July 2017
  26. Task 26. Assess nutritional needs of patients, plan special menus, supervise the assembly of regular and special diet trays, and oversee the delivery of food trolleys to hospital patients.Supplemental taskTask 18721Rated by 86 people who do the job, July 2017

Where this comes from

Quoted from the U.S. Department of Labor, and credited. Nothing on this page is written by us.

How we copy and credit sources
  1. Published by
    O*NET 29.0, U.S. Department of LaborEmployment and Training Administration
  2. Classification
    Standard Occupational Classification 2018, 35-1012
  3. License
    CC BY 4.0Free to copy and reuse, with credit
  4. Changed by us
    Nothing.

More in Food Preparation & Serving

17 other occupations in this family, each with its own page.

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