Org.AI Foundation Partner

Fast Food and Counter Workers

Perform duties such as taking orders and serving food and beverages. Serve customers at counter or from a steam table. May take payment. May prepare food and beverages.

Tasks
27 tasks20 core, 7 supplemental
Family
Food Preparation & ServingOne of its 18 occupations
Code
35-3023.00SOC 2018: 35-3023

Read the 27 tasks Download this record as JSON

What the work is made of

20 core tasks and 7 supplemental, each quoted as published, with the survey it came from.

Show

Core: central to the jobSupplemental: done by some, not all

  1. Task 1. Communicate with customers regarding orders, comments, and complaints.Core taskTask 23099Rated by 134 people who do the job, August 2022
  2. Task 2. Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.Core taskTask 23101Rated by 81 people who do the job, August 2022
  3. Task 3. Accept payment from customers, and make change as necessary.Core taskTask 23100Rated by 135 people who do the job, August 2022
  4. Task 4. Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.Core taskTask 23102Rated by 83 people who do the job, August 2022
  5. Task 5. Balance receipts and payments in cash registers.Core taskTask 23103Rated by 81 people who do the job, August 2022
  6. Task 6. Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper.Core taskTask 23104Rated by 135 people who do the job, August 2022
  7. Task 7. Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.Core taskTask 23105Rated by 82 people who do the job, August 2022
  8. Task 8. Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures.Core taskTask 23106Rated by 138 people who do the job, August 2022
  9. Task 9. Clean and organize eating, service, and kitchen areas.Core taskTask 23107Rated by 139 people who do the job, August 2022
  10. Task 10. Monitor and order supplies or food items, and restock as necessary to maintain inventory.Core taskTask 23108Rated by 137 people who do the job, August 2022
  11. Task 11. Brew coffee and tea, and fill containers with requested beverages.Core taskTask 23109Rated by 83 people who do the job, August 2022
  12. Task 12. Serve customers in eating places that specialize in fast service and inexpensive carry-out food.Core taskTask 23110Rated by 138 people who do the job, August 2022
  13. Task 13. Collect and return dirty dishes to the kitchen for washing.Core taskTask 23111Rated by 138 people who do the job, August 2022
  14. Task 14. Wash dishes, glassware, and silverware after meals.Core taskTask 23112Rated by 134 people who do the job, August 2022
  15. Task 15. Wrap menu items such as sandwiches, hot entrees, and desserts for serving or for takeout.Core taskTask 23113Rated by 81 people who do the job, August 2022
  16. Task 16. Notify kitchen personnel of shortages or special orders.Core taskTask 23114Rated by 136 people who do the job, August 2022
  17. Task 17. Prepare and serve cold drinks, frozen milk drinks, or desserts, using drink-dispensing, milkshake, or frozen-custard machines.Core taskTask 23115Rated by 133 people who do the job, August 2022
  18. Task 18. Select food items from serving or storage areas and place them in dishes, on serving trays, or in take-out bags.Core taskTask 23116Rated by 134 people who do the job, August 2022
  19. Task 19. Replenish foods at serving stations.Core taskTask 23117Rated by 82 people who do the job, August 2022
  20. Task 20. Perform personnel activities, such as supervising and training employees.Core taskTask 23118Rated by 132 people who do the job, August 2022
  21. Task 21. Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.Supplemental taskTask 23119Rated by 82 people who do the job, August 2022
  22. Task 22. Distribute food to servers.Supplemental taskTask 23120Rated by 134 people who do the job, August 2022
  23. Task 23. Set up dining areas for meals, and clear them following meals.Supplemental taskTask 23121Rated by 83 people who do the job, August 2022
  24. Task 24. Add relishes and garnishes to food orders, according to instructions.Supplemental taskTask 23122Rated by 81 people who do the job, August 2022
  25. Task 25. Deliver orders to kitchens, and pick up and serve food when it is ready.Supplemental taskTask 23123Rated by 81 people who do the job, August 2022
  26. Task 26. Arrange tables and decorations according to instructions.Supplemental taskTask 23124Rated by 133 people who do the job, August 2022
  27. Task 27. Plan, prepare, and deliver meals to individuals with special dietary needs.Supplemental taskTask 23125Rated by 134 people who do the job, August 2022

Where this comes from

Quoted from the U.S. Department of Labor, and credited. Nothing on this page is written by us.

How we copy and credit sources
  1. Published by
    O*NET 29.0, U.S. Department of LaborEmployment and Training Administration
  2. Classification
    Standard Occupational Classification 2018, 35-3023
  3. License
    CC BY 4.0Free to copy and reuse, with credit
  4. Changed by us
    Nothing.

More in Food Preparation & Serving

17 other occupations in this family, each with its own page.

Use this record

Every task on this page is free to reuse, with credit to O*NET. The code and data behind the record are public.

This record as JSONGitHub/llms.txt

Partner with us

Fund the next pass, contribute data, or build on the record. Tell us what you have in mind.

Partner with us