Org.AI Foundation Partner

Computer Network Support Specialists

Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.

Tasks
26 tasks26 core
Family
Computer & MathematicalOne of its 38 occupations
Code
15-1231.00SOC 2018: 15-1231

Read the 26 tasks Download this record as JSON

What the work is made of

All 26 are core tasks, each quoted as published, with the survey it came from.

Core: central to the job

  1. Task 1. Back up network data.Core taskTask 19004Rated by 117 people who do the job, July 2014
  2. Task 2. Configure security settings or access permissions for groups or individuals.Core taskTask 18991Rated by 118 people who do the job, July 2014
  3. Task 3. Analyze and report computer network security breaches or attempted breaches.Core taskTask 19003Rated by 116 people who do the job, July 2014
  4. Task 4. Identify the causes of networking problems, using diagnostic testing software and equipment.Core taskTask 18995Rated by 118 people who do the job, July 2014
  5. Task 5. Document network support activities.Core taskTask 18993Rated by 115 people who do the job, July 2014
  6. Task 6. Configure wide area network (WAN) or local area network (LAN) routers or related equipment.Core taskTask 18992Rated by 117 people who do the job, July 2014
  7. Task 7. Install network software, including security or firewall software.Core taskTask 18997Rated by 117 people who do the job, July 2014
  8. Task 8. Troubleshoot network or connectivity problems for users or user groups.Core taskTask 19002Rated by 117 people who do the job, July 2014
  9. Task 9. Provide telephone support related to networking or connectivity issues.Core taskTask 19010Rated by 117 people who do the job, July 2014
  10. Task 10. Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.Core taskTask 18994Rated by 118 people who do the job, July 2014
  11. Task 11. Analyze network data to determine network usage, disk space availability, or server function.Core taskTask 18989Rated by 117 people who do the job, July 2014
  12. Task 12. Perform routine maintenance or standard repairs to networking components or equipment.Core taskTask 19000Rated by 116 people who do the job, July 2014
  13. Task 13. Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.Core taskTask 18990Rated by 116 people who do the job, July 2014
  14. Task 14. Install new hardware or software systems or components, ensuring integration with existing network systems.Core taskTask 18998Rated by 116 people who do the job, July 2014
  15. Task 15. Test computer software or hardware, using standard diagnostic testing equipment and procedures.Core taskTask 19001Rated by 116 people who do the job, July 2014
  16. Task 16. Install or repair network cables, including fiber optic cables.Core taskTask 18999Rated by 116 people who do the job, July 2014
  17. Task 17. Monitor industry Web sites or publications for information about patches, releases, viruses, or potential problem identification.Core taskTask 19009Rated by 117 people who do the job, July 2014
  18. Task 18. Create or update technical documentation for network installations or changes to existing installations.Core taskTask 19006Rated by 117 people who do the job, July 2014
  19. Task 19. Train users in procedures related to network applications software or related systems.Core taskTask 19014Rated by 117 people who do the job, July 2014
  20. Task 20. Test repaired items to ensure proper operation.Core taskTask 19013Rated by 116 people who do the job, July 2014
  21. Task 21. Install and configure wireless networking equipment.Core taskTask 18996Rated by 117 people who do the job, July 2014
  22. Task 22. Maintain logs of network activity.Core taskTask 19008Rated by 115 people who do the job, July 2014
  23. Task 23. Document help desk requests and resolutions.Core taskTask 19007Rated by 117 people who do the job, July 2014
  24. Task 24. Research hardware or software products to meet technical networking or security needs.Core taskTask 19011Rated by 117 people who do the job, July 2014
  25. Task 25. Create or revise user instructions, procedures, or manuals.Core taskTask 19005Rated by 116 people who do the job, July 2014
  26. Task 26. Run monthly network reports.Core taskTask 19012Rated by 115 people who do the job, July 2014

Where this comes from

Quoted from the U.S. Department of Labor, and credited. Nothing on this page is written by us.

How we copy and credit sources
  1. Published by
    O*NET 29.0, U.S. Department of LaborEmployment and Training Administration
  2. Classification
    Standard Occupational Classification 2018, 15-1231
  3. License
    CC BY 4.0Free to copy and reuse, with credit
  4. Changed by us
    Nothing.

More in Computer & Mathematical

37 other occupations in this family, each with its own page.

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