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Flight Attendants

Monitor safety of the aircraft cabin. Provide services to airline passengers, explain safety information, serve food and beverages, and respond to emergency incidents.

Tasks
25 tasks23 core, 2 supplemental
Family
Transportation & Material MovingOne of its 57 occupations
Code
53-2031.00SOC 2018: 53-2031

Read the 25 tasks Download this record as JSON

What the work is made of

23 core tasks and 2 supplemental, each quoted as published, with the survey it came from.

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Core: central to the jobSupplemental: done by some, not all

  1. Task 1. Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.Core taskTask 9639Rated by 72 people who do the job, August 2021
  2. Task 2. Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.Core taskTask 9637Rated by 71 people who do the job, August 2021
  3. Task 3. Monitor passenger behavior to identify threats to the safety of the crew and other passengers.Core taskTask 23942Rated by 72 people who do the job, August 2021
  4. Task 4. Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.Core taskTask 9638Rated by 71 people who do the job, August 2021
  5. Task 5. Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.Core taskTask 9636Rated by 72 people who do the job, August 2021
  6. Task 6. Prepare passengers and aircraft for landing, following procedures.Core taskTask 9642Rated by 72 people who do the job, August 2021
  7. Task 7. Administer first aid to passengers in distress.Core taskTask 9640Rated by 71 people who do the job, August 2021
  8. Task 8. Determine special assistance needs of passengers, such as small children, the elderly, or persons with disabilities.Core taskTask 9643Rated by 71 people who do the job, August 2021
  9. Task 9. Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.Core taskTask 9641Rated by 71 people who do the job, August 2021
  10. Task 10. Reassure passengers when situations, such as turbulence, are encountered.Core taskTask 9645Rated by 71 people who do the job, August 2021
  11. Task 11. Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.Core taskTask 9644Rated by 71 people who do the job, August 2021
  12. Task 12. Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers.Core taskTask 9656Rated by 72 people who do the job, August 2021
  13. Task 13. Announce flight delays and descent preparations.Core taskTask 9646Rated by 72 people who do the job, August 2021
  14. Task 14. Greet passengers boarding aircraft and direct them to assigned seats.Core taskTask 9651Rated by 72 people who do the job, August 2021
  15. Task 15. Assist passengers entering or disembarking the aircraft.Core taskTask 9649Rated by 71 people who do the job, August 2021
  16. Task 16. Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets.Core taskTask 9652Rated by 71 people who do the job, August 2021
  17. Task 17. Inspect and clean cabins, checking for any problems and making sure that cabins are in order.Core taskTask 9650Rated by 71 people who do the job, August 2021
  18. Task 18. Operate audio and video systems.Core taskTask 9654Rated by 72 people who do the job, August 2021
  19. Task 19. Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.Core taskTask 9648Rated by 72 people who do the job, August 2021
  20. Task 20. Collect money for meals and beverages.Core taskTask 9657Rated by 72 people who do the job, August 2021
  21. Task 21. Heat and serve prepared foods.Core taskTask 9658Rated by 72 people who do the job, August 2021
  22. Task 22. Inspect passenger tickets to verify information and to obtain destination information.Core taskTask 9647Rated by 71 people who do the job, August 2021
  23. Task 23. Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.Core taskTask 9655Rated by 71 people who do the job, August 2021
  24. Task 24. Take inventory of headsets, alcoholic beverages, and money collected.Supplemental taskTask 9653Rated by 71 people who do the job, August 2021
  25. Task 25. Sell alcoholic beverages to passengers.Supplemental taskTask 9659Rated by 72 people who do the job, August 2021

Where this comes from

Quoted from the U.S. Department of Labor, and credited. Nothing on this page is written by us.

How we copy and credit sources
  1. Published by
    O*NET 29.0, U.S. Department of LaborEmployment and Training Administration
  2. Classification
    Standard Occupational Classification 2018, 53-2031
  3. License
    CC BY 4.0Free to copy and reuse, with credit
  4. Changed by us
    Nothing.

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