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First-Line Supervisors of Housekeeping and Janitorial Workers

Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.

Tasks
26 tasks23 core, 3 supplemental
Family
Building & GroundsOne of its 10 occupations
Code
37-1011.00SOC 2018: 37-1011

Read the 26 tasks Download this record as JSON

What the work is made of

23 core tasks and 3 supplemental, each quoted as published, with the survey it came from.

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Core: central to the jobSupplemental: done by some, not all

  1. Task 1. Supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services.Core taskTask 9533Rated by 67 people who do the job, August 2020
  2. Task 2. Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.Core taskTask 9520Rated by 67 people who do the job, August 2020
  3. Task 3. Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.Core taskTask 9534Rated by 68 people who do the job, August 2020
  4. Task 4. Inspect work performed to ensure that it meets specifications and established standards.Core taskTask 9513Rated by 66 people who do the job, August 2020
  5. Task 5. Perform or assist with cleaning duties as necessary.Core taskTask 9515Rated by 67 people who do the job, August 2020
  6. Task 6. Plan and prepare employee work schedules.Core taskTask 9514Rated by 68 people who do the job, August 2020
  7. Task 7. Establish and implement operational standards and procedures for the departments supervised.Core taskTask 9527Rated by 66 people who do the job, August 2020
  8. Task 8. Inspect and evaluate the physical condition of facilities to determine the type of work required.Core taskTask 9519Rated by 67 people who do the job, August 2020
  9. Task 9. Inventory stock to ensure that supplies and equipment are available in adequate amounts.Core taskTask 9524Rated by 67 people who do the job, August 2020
  10. Task 10. Issue supplies and equipment to workers.Core taskTask 9522Rated by 67 people who do the job, August 2020
  11. Task 11. Forecast necessary levels of staffing and stock at different times to facilitate effective scheduling and ordering.Core taskTask 9523Rated by 68 people who do the job, August 2020
  12. Task 12. Check and maintain equipment to ensure that it is in working order.Core taskTask 20130Rated by 67 people who do the job, August 2020
  13. Task 13. Maintain required records of work hours, budgets, payrolls, and other information.Core taskTask 9531Rated by 67 people who do the job, August 2020
  14. Task 14. Direct activities for stopping the spread of infections in facilities, such as hospitals.Core taskTask 9512Rated by 67 people who do the job, August 2020
  15. Task 15. Recommend or arrange for additional services, such as painting, repair work, renovations, and the replacement of furnishings and equipment.Core taskTask 9528Rated by 66 people who do the job, August 2020
  16. Task 16. Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.Core taskTask 9517Rated by 67 people who do the job, August 2020
  17. Task 17. Investigate complaints about service and equipment, and take corrective action.Core taskTask 9516Rated by 67 people who do the job, August 2020
  18. Task 18. Instruct staff in work policies and procedures, and the use and maintenance of equipment.Core taskTask 9521Rated by 67 people who do the job, August 2020
  19. Task 19. Select and order or purchase new equipment, supplies, or furnishings.Core taskTask 9529Rated by 67 people who do the job, August 2020
  20. Task 20. Prepare reports on activity, personnel, and information, such as occupancy, hours worked, facility usage, work performed, and departmental expenses.Core taskTask 9536Rated by 67 people who do the job, August 2020
  21. Task 21. Confer with staff to resolve performance and personnel problems, and to discuss company policies.Core taskTask 9526Rated by 67 people who do the job, August 2020
  22. Task 22. Evaluate employee performance and recommend personnel actions, such as promotions, transfers, and dismissals.Core taskTask 9525Rated by 67 people who do the job, August 2020
  23. Task 23. Recommend changes that could improve service and increase operational efficiency.Core taskTask 9530Rated by 66 people who do the job, August 2020
  24. Task 24. Perform financial tasks, such as estimating costs and preparing and managing budgets.Supplemental taskTask 9535Rated by 66 people who do the job, August 2020
  25. Task 25. Screen job applicants, and hire new employees.Supplemental taskTask 9532Rated by 66 people who do the job, August 2020
  26. Task 26. Perform grounds maintenance tasks, such as removing snow and mowing the lawn.Supplemental taskTask 20131Rated by 64 people who do the job, August 2020

Where this comes from

Quoted from the U.S. Department of Labor, and credited. Nothing on this page is written by us.

How we copy and credit sources
  1. Published by
    O*NET 29.0, U.S. Department of LaborEmployment and Training Administration
  2. Classification
    Standard Occupational Classification 2018, 37-1011
  3. License
    CC BY 4.0Free to copy and reuse, with credit
  4. Changed by us
    Nothing.

More in Building & Grounds

9 other occupations in this family, each with its own page.

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