# Office Clerks, General > Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing. - Code: 43-9061.00 (O*NET-SOC; SOC 2018 43-9061) - Family: [Office & Administrative Support](https://foundation.org.ai/occupations#family-43), one of its 55 occupations - Tasks: 20 tasks (12 core and 8 supplemental) - Page: https://foundation.org.ai/occupations/43-9061.00 - JSON: https://foundation.org.ai/data/tasks/43-9061.00.json ## What the work is made of 1. Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers. Core task · Task 830 · Rated by 233 people who do the job, August 2018 2. Answer telephones, direct calls, and take messages. Core task · Task 827 · Rated by 231 people who do the job, August 2018 3. Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints. Core task · Task 826 · Rated by 232 people who do the job, August 2018 4. Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer. Core task · Task 832 · Rated by 232 people who do the job, August 2018 5. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Core task · Task 828 · Rated by 233 people who do the job, August 2018 6. Review files, records, and other documents to obtain information to respond to requests. Core task · Task 834 · Rated by 231 people who do the job, August 2018 7. Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail. Core task · Task 833 · Rated by 232 people who do the job, August 2018 8. Compute, record, and proofread data and other information, such as records or reports. Core task · Task 831 · Rated by 231 people who do the job, August 2018 9. Complete work schedules, manage calendars, and arrange appointments. Core task · Task 837 · Rated by 232 people who do the job, August 2018 10. Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters. Core task · Task 840 · Rated by 230 people who do the job, August 2018 11. Inventory and order materials, supplies, and services. Core task · Task 836 · Rated by 231 people who do the job, August 2018 12. Deliver messages and run errands. Core task · Task 835 · Rated by 232 people who do the job, August 2018 13. Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions. Supplemental task · Task 825 · Rated by 232 people who do the job, August 2018 14. Complete and mail bills, contracts, policies, invoices, or checks. Supplemental task · Task 829 · Rated by 231 people who do the job, August 2018 15. Process and prepare documents, such as business or government forms and expense reports. Supplemental task · Task 838 · Rated by 233 people who do the job, August 2018 16. Monitor and direct the work of lower-level clerks. Supplemental task · Task 839 · Rated by 229 people who do the job, August 2018 17. Prepare meeting agendas, attend meetings, and record and transcribe minutes. Supplemental task · Task 843 · Rated by 231 people who do the job, August 2018 18. Train other staff members to perform work activities, such as using computer applications. Supplemental task · Task 842 · Rated by 231 people who do the job, August 2018 19. Count, weigh, measure, or organize materials. Supplemental task · Task 841 · Rated by 232 people who do the job, August 2018 20. Troubleshoot problems involving office equipment, such as computer hardware and software. Supplemental task · Task 844 · Rated by 230 people who do the job, August 2018 ## More in Office & Administrative Support - [Bill and Account Collectors](https://foundation.org.ai/occupations/43-3011.00): 15 tasks - [Billing and Posting Clerks](https://foundation.org.ai/occupations/43-3021.00): 28 tasks - [Bookkeeping, Accounting, and Auditing Clerks](https://foundation.org.ai/occupations/43-3031.00): 28 tasks - [Brokerage Clerks](https://foundation.org.ai/occupations/43-4011.00): 10 tasks - [Cargo and Freight Agents](https://foundation.org.ai/occupations/43-5011.00): 24 tasks - [Communications Equipment Operators, All Other](https://foundation.org.ai/occupations/43-2099.00): no tasks listed - [Correspondence Clerks](https://foundation.org.ai/occupations/43-4021.00): 17 tasks - [Couriers and Messengers](https://foundation.org.ai/occupations/43-5021.00): 15 tasks - [Court, Municipal, and License Clerks](https://foundation.org.ai/occupations/43-4031.00): 30 tasks - [Credit Authorizers, Checkers, and Clerks](https://foundation.org.ai/occupations/43-4041.00): 16 tasks - 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[Hotel, Motel, and Resort Desk Clerks](https://foundation.org.ai/occupations/43-4081.00): 20 tasks - [Human Resources Assistants, Except Payroll and Timekeeping](https://foundation.org.ai/occupations/43-4161.00): 19 tasks - [Information and Record Clerks, All Other](https://foundation.org.ai/occupations/43-4199.00): no tasks listed - [Insurance Claims and Policy Processing Clerks](https://foundation.org.ai/occupations/43-9041.00): 25 tasks - [Interviewers, Except Eligibility and Loan](https://foundation.org.ai/occupations/43-4111.00): 16 tasks - [Legal Secretaries and Administrative Assistants](https://foundation.org.ai/occupations/43-6012.00): 14 tasks - [Library Assistants, Clerical](https://foundation.org.ai/occupations/43-4121.00): 32 tasks - [Loan Interviewers and Clerks](https://foundation.org.ai/occupations/43-4131.00): 18 tasks - [Mail Clerks and Mail Machine Operators, Except Postal Service](https://foundation.org.ai/occupations/43-9051.00): 26 tasks - [Medical Secretaries and Administrative Assistants](https://foundation.org.ai/occupations/43-6013.00): 15 tasks - [Meter Readers, Utilities](https://foundation.org.ai/occupations/43-5041.00): 12 tasks - [New Accounts Clerks](https://foundation.org.ai/occupations/43-4141.00): 15 tasks - [Office and Administrative Support Workers, All Other](https://foundation.org.ai/occupations/43-9199.00): no tasks listed - [Office Machine Operators, Except Computer](https://foundation.org.ai/occupations/43-9071.00): 18 tasks - [Order Clerks](https://foundation.org.ai/occupations/43-4151.00): 19 tasks - [Payroll and Timekeeping Clerks](https://foundation.org.ai/occupations/43-3051.00): 21 tasks - [Postal Service Clerks](https://foundation.org.ai/occupations/43-5051.00): 19 tasks - [Postal Service Mail Carriers](https://foundation.org.ai/occupations/43-5052.00): 21 tasks - [Postal Service Mail Sorters, Processors, and Processing Machine Operators](https://foundation.org.ai/occupations/43-5053.00): 14 tasks - [Procurement Clerks](https://foundation.org.ai/occupations/43-3061.00): 19 tasks - [Production, Planning, and Expediting Clerks](https://foundation.org.ai/occupations/43-5061.00): 17 tasks - [Proofreaders and Copy Markers](https://foundation.org.ai/occupations/43-9081.00): 11 tasks - [Public Safety Telecommunicators](https://foundation.org.ai/occupations/43-5031.00): 18 tasks - [Receptionists and Information Clerks](https://foundation.org.ai/occupations/43-4171.00): 18 tasks - [Reservation and Transportation Ticket Agents and Travel Clerks](https://foundation.org.ai/occupations/43-4181.00): 21 tasks - [Secretaries and Administrative Assistants, Except Legal, Medical, and Executive](https://foundation.org.ai/occupations/43-6014.00): 31 tasks - [Shipping, Receiving, and Inventory Clerks](https://foundation.org.ai/occupations/43-5071.00): 11 tasks - [Statistical Assistants](https://foundation.org.ai/occupations/43-9111.00): 14 tasks - [Switchboard Operators, Including Answering Service](https://foundation.org.ai/occupations/43-2011.00): 19 tasks - [Telephone Operators](https://foundation.org.ai/occupations/43-2021.00): 14 tasks - [Tellers](https://foundation.org.ai/occupations/43-3071.00): 28 tasks - [Weighers, Measurers, Checkers, and Samplers, Recordkeeping](https://foundation.org.ai/occupations/43-5111.00): 18 tasks - [Word Processors and Typists](https://foundation.org.ai/occupations/43-9022.00): 19 tasks ## Where this comes from Quoted from O*NET 29.0, U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0: free to copy and reuse, with credit. Nothing on this page is written by the Org.AI Foundation.