# Secretaries and Administrative Assistants, Except Legal, Medical, and Executive > Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers. - Code: 43-6014.00 (O*NET-SOC; SOC 2018 43-6014) - Family: [Office & Administrative Support](https://foundation.org.ai/occupations#family-43), one of its 55 occupations - Tasks: 31 tasks (20 core and 11 supplemental) - Page: https://foundation.org.ai/occupations/43-6014.00 - JSON: https://foundation.org.ai/data/tasks/43-6014.00.json ## What the work is made of 1. Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. Core task · Task 2790 · Rated by 166 people who do the job, August 2019 2. Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs. Core task · Task 2791 · Rated by 166 people who do the job, August 2019 3. Create, maintain, and enter information into databases. Core task · Task 20281 · Rated by 166 people who do the job, August 2019 4. Use computers for various applications, such as database management or word processing. Core task · Task 20280 · Rated by 165 people who do the job, August 2019 5. Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions. Core task · Task 20283 · Rated by 166 people who do the job, August 2019 6. Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material. Core task · Task 20282 · Rated by 165 people who do the job, August 2019 7. Operate electronic mail systems and coordinate the flow of information, internally or with other organizations. Core task · Task 2813 · Rated by 166 people who do the job, August 2019 8. Schedule and confirm appointments for clients, customers, or supervisors. Core task · Task 2801 · Rated by 166 people who do the job, August 2019 9. Maintain scheduling and event calendars. Core task · Task 2800 · Rated by 166 people who do the job, August 2019 10. Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports. Core task · Task 20284 · Rated by 166 people who do the job, August 2019 11. Complete forms in accordance with company procedures. Core task · Task 2795 · Rated by 166 people who do the job, August 2019 12. Locate and attach appropriate files to incoming correspondence requiring replies. Core task · Task 2793 · Rated by 166 people who do the job, August 2019 13. Conduct searches to find needed information, using such sources as the Internet. Core task · Task 2805 · Rated by 166 people who do the job, August 2019 14. Open, read, route, and distribute incoming mail or other materials and answer routine letters. Core task · Task 2794 · Rated by 166 people who do the job, August 2019 15. Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions. Core task · Task 2797 · Rated by 167 people who do the job, August 2019 16. Make copies of correspondence or other printed material. Core task · Task 2796 · Rated by 166 people who do the job, August 2019 17. Learn to operate new office technologies as they are developed and implemented. Core task · Task 2799 · Rated by 164 people who do the job, August 2019 18. Train and assist staff with computer usage. Core task · Task 20289 · Rated by 166 people who do the job, August 2019 19. Order and dispense supplies. Core task · Task 2804 · Rated by 167 people who do the job, August 2019 20. Prepare conference or event materials, such as flyers or invitations. Core task · Task 20290 · Rated by 166 people who do the job, August 2019 21. Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll. Supplemental task · Task 20285 · Rated by 165 people who do the job, August 2019 22. Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced. Supplemental task · Task 20286 · Rated by 166 people who do the job, August 2019 23. Establish work procedures or schedules and keep track of the daily work of clerical staff. Supplemental task · Task 2809 · Rated by 162 people who do the job, August 2019 24. Provide services to customers, such as order placement or account information. Supplemental task · Task 2806 · Rated by 166 people who do the job, August 2019 25. Prepare and mail checks. Supplemental task · Task 2808 · Rated by 166 people who do the job, August 2019 26. Arrange conference, meeting, or travel reservations for office personnel. Supplemental task · Task 2812 · Rated by 167 people who do the job, August 2019 27. Supervise other clerical staff and provide training and orientation to new staff. Supplemental task · Task 2814 · Rated by 165 people who do the job, August 2019 28. Manage projects or contribute to committee or team work. Supplemental task · Task 2802 · Rated by 165 people who do the job, August 2019 29. Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies. Supplemental task · Task 20287 · Rated by 166 people who do the job, August 2019 30. Mail newsletters, promotional material, or other information. Supplemental task · Task 2803 · Rated by 164 people who do the job, August 2019 31. Develop or maintain internal or external company Web sites. Supplemental task · Task 20288 · Rated by 167 people who do the job, August 2019 ## More in Office & Administrative Support - [Bill and Account Collectors](https://foundation.org.ai/occupations/43-3011.00): 15 tasks - [Billing and Posting Clerks](https://foundation.org.ai/occupations/43-3021.00): 28 tasks - [Bookkeeping, Accounting, and Auditing Clerks](https://foundation.org.ai/occupations/43-3031.00): 28 tasks - [Brokerage Clerks](https://foundation.org.ai/occupations/43-4011.00): 10 tasks - [Cargo and Freight Agents](https://foundation.org.ai/occupations/43-5011.00): 24 tasks - [Communications Equipment Operators, All Other](https://foundation.org.ai/occupations/43-2099.00): no tasks listed - [Correspondence Clerks](https://foundation.org.ai/occupations/43-4021.00): 17 tasks - [Couriers and Messengers](https://foundation.org.ai/occupations/43-5021.00): 15 tasks - [Court, Municipal, and License Clerks](https://foundation.org.ai/occupations/43-4031.00): 30 tasks - [Credit Authorizers, Checkers, and Clerks](https://foundation.org.ai/occupations/43-4041.00): 16 tasks - 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[Hotel, Motel, and Resort Desk Clerks](https://foundation.org.ai/occupations/43-4081.00): 20 tasks - [Human Resources Assistants, Except Payroll and Timekeeping](https://foundation.org.ai/occupations/43-4161.00): 19 tasks - [Information and Record Clerks, All Other](https://foundation.org.ai/occupations/43-4199.00): no tasks listed - [Insurance Claims and Policy Processing Clerks](https://foundation.org.ai/occupations/43-9041.00): 25 tasks - [Interviewers, Except Eligibility and Loan](https://foundation.org.ai/occupations/43-4111.00): 16 tasks - [Legal Secretaries and Administrative Assistants](https://foundation.org.ai/occupations/43-6012.00): 14 tasks - [Library Assistants, Clerical](https://foundation.org.ai/occupations/43-4121.00): 32 tasks - [Loan Interviewers and Clerks](https://foundation.org.ai/occupations/43-4131.00): 18 tasks - [Mail Clerks and Mail Machine Operators, Except Postal Service](https://foundation.org.ai/occupations/43-9051.00): 26 tasks - [Medical Secretaries and Administrative Assistants](https://foundation.org.ai/occupations/43-6013.00): 15 tasks - [Meter Readers, Utilities](https://foundation.org.ai/occupations/43-5041.00): 12 tasks - [New Accounts Clerks](https://foundation.org.ai/occupations/43-4141.00): 15 tasks - [Office and Administrative Support Workers, All Other](https://foundation.org.ai/occupations/43-9199.00): no tasks listed - [Office Clerks, General](https://foundation.org.ai/occupations/43-9061.00): 20 tasks - [Office Machine Operators, Except Computer](https://foundation.org.ai/occupations/43-9071.00): 18 tasks - [Order Clerks](https://foundation.org.ai/occupations/43-4151.00): 19 tasks - [Payroll and Timekeeping Clerks](https://foundation.org.ai/occupations/43-3051.00): 21 tasks - [Postal Service Clerks](https://foundation.org.ai/occupations/43-5051.00): 19 tasks - [Postal Service Mail Carriers](https://foundation.org.ai/occupations/43-5052.00): 21 tasks - [Postal Service Mail Sorters, Processors, and Processing Machine Operators](https://foundation.org.ai/occupations/43-5053.00): 14 tasks - [Procurement Clerks](https://foundation.org.ai/occupations/43-3061.00): 19 tasks - [Production, Planning, and Expediting Clerks](https://foundation.org.ai/occupations/43-5061.00): 17 tasks - [Proofreaders and Copy Markers](https://foundation.org.ai/occupations/43-9081.00): 11 tasks - [Public Safety Telecommunicators](https://foundation.org.ai/occupations/43-5031.00): 18 tasks - [Receptionists and Information Clerks](https://foundation.org.ai/occupations/43-4171.00): 18 tasks - [Reservation and Transportation Ticket Agents and Travel Clerks](https://foundation.org.ai/occupations/43-4181.00): 21 tasks - [Shipping, Receiving, and Inventory Clerks](https://foundation.org.ai/occupations/43-5071.00): 11 tasks - [Statistical Assistants](https://foundation.org.ai/occupations/43-9111.00): 14 tasks - [Switchboard Operators, Including Answering Service](https://foundation.org.ai/occupations/43-2011.00): 19 tasks - [Telephone Operators](https://foundation.org.ai/occupations/43-2021.00): 14 tasks - [Tellers](https://foundation.org.ai/occupations/43-3071.00): 28 tasks - [Weighers, Measurers, Checkers, and Samplers, Recordkeeping](https://foundation.org.ai/occupations/43-5111.00): 18 tasks - [Word Processors and Typists](https://foundation.org.ai/occupations/43-9022.00): 19 tasks ## Where this comes from Quoted from O*NET 29.0, U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0: free to copy and reuse, with credit. 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