# Medical Secretaries and Administrative Assistants

> Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

- Code: 43-6013.00 (O*NET-SOC; SOC 2018 43-6013)
- Family: [Office & Administrative Support](https://foundation.org.ai/occupations#family-43), one of its 55 occupations
- Tasks: 15 tasks (11 core and 4 supplemental)
- Page: https://foundation.org.ai/occupations/43-6013.00
- JSON: https://foundation.org.ai/data/tasks/43-6013.00.json

## What the work is made of

1. Answer telephones and direct calls to appropriate staff.  
   Core task · Task 777 · Rated by 85 people who do the job, August 2021
2. Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.  
   Core task · Task 775 · Rated by 84 people who do the job, August 2021
3. Complete insurance or other claim forms.  
   Core task · Task 788 · Rated by 84 people who do the job, August 2021
4. Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.  
   Core task · Task 779 · Rated by 85 people who do the job, August 2021
5. Transmit correspondence or medical records by mail, e-mail, or fax.  
   Core task · Task 783 · Rated by 85 people who do the job, August 2021
6. Maintain medical records, technical library, or correspondence files.  
   Core task · Task 781 · Rated by 85 people who do the job, August 2021
7. Receive and route messages or documents, such as laboratory results, to appropriate staff.  
   Core task · Task 778 · Rated by 85 people who do the job, August 2021
8. Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.  
   Core task · Task 780 · Rated by 85 people who do the job, August 2021
9. Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.  
   Core task · Task 782 · Rated by 84 people who do the job, August 2021
10. Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.  
   Core task · Task 787 · Rated by 85 people who do the job, August 2021
11. Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.  
   Core task · Task 784 · Rated by 85 people who do the job, August 2021
12. Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.  
   Supplemental task · Task 786 · Rated by 85 people who do the job, August 2021
13. Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.  
   Supplemental task · Task 776 · Rated by 83 people who do the job, August 2021
14. Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.  
   Supplemental task · Task 20438 · Rated by 85 people who do the job, August 2021
15. Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.  
   Supplemental task · Task 789 · Rated by 83 people who do the job, August 2021

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## Where this comes from

Quoted from O*NET 29.0, U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0: free to copy and reuse, with credit. Nothing on this page is written by the Org.AI Foundation.
