# Postal Service Clerks

> Perform any combination of tasks in a United States Postal Service (USPS) post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage. Includes postal service clerks employed by USPS contractors.

- Code: 43-5051.00 (O*NET-SOC; SOC 2018 43-5051)
- Family: [Office & Administrative Support](https://foundation.org.ai/occupations#family-43), one of its 55 occupations
- Tasks: 19 tasks (6 core and 13 supplemental)
- Page: https://foundation.org.ai/occupations/43-5051.00
- JSON: https://foundation.org.ai/data/tasks/43-5051.00.json

## What the work is made of

1. Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.  
   Core task · Task 11322 · Rated by 96 people who do the job, July 2016
2. Check mail to ensure correct postage and that packages and letters are in proper condition for mailing.  
   Core task · Task 11326 · Rated by 96 people who do the job, July 2016
3. Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.  
   Core task · Task 11330 · Rated by 96 people who do the job, July 2016
4. Obtain signatures from recipients of registered or special delivery mail.  
   Core task · Task 11323 · Rated by 97 people who do the job, July 2016
5. Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.  
   Core task · Task 11327 · Rated by 96 people who do the job, July 2016
6. Transport mail from one work station to another.  
   Core task · Task 11338 · Rated by 96 people who do the job, July 2016
7. Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.  
   Supplemental task · Task 11325 · Rated by 96 people who do the job, July 2016
8. Keep money drawers in order, and record and balance daily transactions.  
   Supplemental task · Task 11321 · Rated by 96 people who do the job, July 2016
9. Register, certify, and insure letters and parcels.  
   Supplemental task · Task 11324 · Rated by 96 people who do the job, July 2016
10. Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.  
   Supplemental task · Task 11328 · Rated by 95 people who do the job, July 2016
11. Receive letters and parcels, and place mail into bags.  
   Supplemental task · Task 11336 · Rated by 95 people who do the job, July 2016
12. Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.  
   Supplemental task · Task 11333 · Rated by 96 people who do the job, July 2016
13. Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.  
   Supplemental task · Task 11335 · Rated by 97 people who do the job, July 2016
14. Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.  
   Supplemental task · Task 11329 · Rated by 97 people who do the job, July 2016
15. Rent post office boxes to customers.  
   Supplemental task · Task 11332 · Rated by 97 people who do the job, July 2016
16. Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.  
   Supplemental task · Task 11334 · Rated by 96 people who do the job, July 2016
17. Feed mail into postage canceling devices or hand stamp mail to cancel postage.  
   Supplemental task · Task 11337 · Rated by 97 people who do the job, July 2016
18. Cash money orders.  
   Supplemental task · Task 11331 · Rated by 96 people who do the job, July 2016
19. Order retail items and other supplies for office use.  
   Supplemental task · Task 20905 · Rated by 96 people who do the job, July 2016

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## Where this comes from

Quoted from O*NET 29.0, U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0: free to copy and reuse, with credit. Nothing on this page is written by the Org.AI Foundation.
