# Dispatchers, Except Police, Fire, and Ambulance

> Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.

- Code: 43-5032.00 (O*NET-SOC; SOC 2018 43-5032)
- Family: [Office & Administrative Support](https://foundation.org.ai/occupations#family-43), one of its 55 occupations
- Tasks: 12 tasks (10 core and 2 supplemental)
- Page: https://foundation.org.ai/occupations/43-5032.00
- JSON: https://foundation.org.ai/data/tasks/43-5032.00.json

## What the work is made of

1. Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.  
   Core task · Task 2723 · Rated by 67 people who do the job, August 2021
2. Prepare daily work and run schedules.  
   Core task · Task 2727 · Rated by 68 people who do the job, August 2021
3. Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.  
   Core task · Task 2726 · Rated by 69 people who do the job, August 2021
4. Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.  
   Core task · Task 2725 · Rated by 67 people who do the job, August 2021
5. Receive or prepare work orders.  
   Core task · Task 2728 · Rated by 69 people who do the job, August 2021
6. Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.  
   Core task · Task 2731 · Rated by 69 people who do the job, August 2021
7. Arrange for necessary repairs to restore service and schedules.  
   Core task · Task 2724 · Rated by 69 people who do the job, August 2021
8. Monitor personnel or equipment locations and utilization to coordinate service and schedules.  
   Core task · Task 2730 · Rated by 67 people who do the job, August 2021
9. Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications.  
   Core task · Task 2732 · Rated by 67 people who do the job, August 2021
10. Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.  
   Core task · Task 2733 · Rated by 69 people who do the job, August 2021
11. Oversee all communications within specifically assigned territories.  
   Supplemental task · Task 2729 · Rated by 66 people who do the job, August 2021
12. Order supplies or equipment and issue them to personnel.  
   Supplemental task · Task 2735 · Rated by 67 people who do the job, August 2021

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- [Postal Service Mail Carriers](https://foundation.org.ai/occupations/43-5052.00): 21 tasks
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- [Reservation and Transportation Ticket Agents and Travel Clerks](https://foundation.org.ai/occupations/43-4181.00): 21 tasks
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- [Switchboard Operators, Including Answering Service](https://foundation.org.ai/occupations/43-2011.00): 19 tasks
- [Telephone Operators](https://foundation.org.ai/occupations/43-2021.00): 14 tasks
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- [Weighers, Measurers, Checkers, and Samplers, Recordkeeping](https://foundation.org.ai/occupations/43-5111.00): 18 tasks
- [Word Processors and Typists](https://foundation.org.ai/occupations/43-9022.00): 19 tasks

## Where this comes from

Quoted from O*NET 29.0, U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0: free to copy and reuse, with credit. Nothing on this page is written by the Org.AI Foundation.
