# Cargo and Freight Agents > Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs. - Code: 43-5011.00 (O*NET-SOC; SOC 2018 43-5011) - Family: [Office & Administrative Support](https://foundation.org.ai/occupations#family-43), one of its 55 occupations - Tasks: 24 tasks (9 core and 15 supplemental) - Page: https://foundation.org.ai/occupations/43-5011.00 - JSON: https://foundation.org.ai/data/tasks/43-5011.00.json ## What the work is made of 1. Negotiate and arrange transport of goods with shipping or freight companies. Core task · Task 8188 · Rated by 52 people who do the job, August 2021 2. Determine method of shipment and prepare bills of lading, invoices, and other shipping documents. Core task · Task 8192 · Rated by 52 people who do the job, August 2021 3. Track delivery progress of shipments. Core task · Task 20271 · Rated by 52 people who do the job, August 2021 4. Advise clients on transportation and payment methods. Core task · Task 8190 · Rated by 51 people who do the job, August 2021 5. Estimate freight or postal rates and record shipment costs and weights. Core task · Task 8194 · Rated by 52 people who do the job, August 2021 6. Keep records of all goods shipped, received, and stored. Core task · Task 8201 · Rated by 52 people who do the job, August 2021 7. Notify consignees, passengers, or customers of freight or baggage arrival and arrange for delivery. Core task · Task 20272 · Rated by 51 people who do the job, August 2021 8. Retrieve stored items and trace lost shipments as necessary. Core task · Task 8196 · Rated by 52 people who do the job, August 2021 9. Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods. Core task · Task 8195 · Rated by 49 people who do the job, August 2021 10. Prepare manifests showing numbers of airplane passengers and baggage, mail, and freight weights, transmitting data to destinations. Supplemental task · Task 20274 · Rated by 52 people who do the job, August 2021 11. Arrange insurance coverage for goods. Supplemental task · Task 8203 · Rated by 52 people who do the job, August 2021 12. Install straps, braces, and padding to loads to prevent shifting or damage during shipment. Supplemental task · Task 8200 · Rated by 51 people who do the job, August 2021 13. Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group. Supplemental task · Task 20273 · Rated by 51 people who do the job, August 2021 14. Coordinate and supervise activities of workers engaged in packing and shipping merchandise. Supplemental task · Task 8202 · Rated by 50 people who do the job, August 2021 15. Contact vendors or claims adjustment departments to resolve shipment problems or contact service depots to arrange for repairs. Supplemental task · Task 20275 · Rated by 52 people who do the job, August 2021 16. Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods. Supplemental task · Task 8199 · Rated by 52 people who do the job, August 2021 17. Route received goods to first available flight or to appropriate storage areas or departments, using forklifts, hand trucks, or other equipment. Supplemental task · Task 8208 · Rated by 51 people who do the job, August 2021 18. Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely. Supplemental task · Task 8198 · Rated by 52 people who do the job, August 2021 19. Assemble containers and crates used to transport items, such as machines or vehicles. Supplemental task · Task 8210 · Rated by 51 people who do the job, August 2021 20. Maintain a supply of packing materials. Supplemental task · Task 8209 · Rated by 51 people who do the job, August 2021 21. Direct or participate in cargo loading to ensure completeness of load and even distribution of weight. Supplemental task · Task 8204 · Rated by 50 people who do the job, August 2021 22. Pack goods for shipping, using tools such as staplers, strapping machines, and hammers. Supplemental task · Task 8197 · Rated by 52 people who do the job, August 2021 23. Attach address labels, identification codes, and shipping instructions to containers. Supplemental task · Task 8206 · Rated by 52 people who do the job, August 2021 24. Open cargo containers and unwrap contents, using steel cutters, crowbars, or other hand tools. Supplemental task · Task 8205 · Rated by 52 people who do the job, August 2021 ## More in Office & Administrative Support - [Bill and Account Collectors](https://foundation.org.ai/occupations/43-3011.00): 15 tasks - [Billing and Posting Clerks](https://foundation.org.ai/occupations/43-3021.00): 28 tasks - [Bookkeeping, Accounting, and Auditing Clerks](https://foundation.org.ai/occupations/43-3031.00): 28 tasks - [Brokerage Clerks](https://foundation.org.ai/occupations/43-4011.00): 10 tasks - [Communications Equipment Operators, All Other](https://foundation.org.ai/occupations/43-2099.00): no tasks listed - [Correspondence Clerks](https://foundation.org.ai/occupations/43-4021.00): 17 tasks - [Couriers and Messengers](https://foundation.org.ai/occupations/43-5021.00): 15 tasks - [Court, Municipal, and License Clerks](https://foundation.org.ai/occupations/43-4031.00): 30 tasks - [Credit Authorizers, Checkers, and Clerks](https://foundation.org.ai/occupations/43-4041.00): 16 tasks - [Customer Service Representatives](https://foundation.org.ai/occupations/43-4051.00): 13 tasks - 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