# Reservation and Transportation Ticket Agents and Travel Clerks > Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information. - Code: 43-4181.00 (O*NET-SOC; SOC 2018 43-4181) - Family: [Office & Administrative Support](https://foundation.org.ai/occupations#family-43), one of its 55 occupations - Tasks: 21 tasks (14 core and 7 supplemental) - Page: https://foundation.org.ai/occupations/43-4181.00 - JSON: https://foundation.org.ai/data/tasks/43-4181.00.json ## What the work is made of 1. Examine passenger documentation to determine destinations and to assign boarding passes. Core task · Task 9758 · Rated by 64 people who do the job, July 2013 2. Trace lost, delayed, or misdirected baggage for customers. Core task · Task 9762 · Rated by 64 people who do the job, July 2013 3. Check baggage and cargo and direct passengers to designated locations for loading. Core task · Task 9760 · Rated by 64 people who do the job, July 2013 4. Provide boarding or disembarking assistance to passengers needing special assistance. Core task · Task 9759 · Rated by 63 people who do the job, July 2013 5. Confer with customers to determine their service requirements and travel preferences. Core task · Task 9757 · Rated by 64 people who do the job, July 2013 6. Announce arrival and departure information, using public address systems. Core task · Task 9761 · Rated by 64 people who do the job, July 2013 7. Determine whether space is available on travel dates requested by customers, assigning requested spaces when available. Core task · Task 9754 · Rated by 64 people who do the job, July 2013 8. Assemble and issue required documentation, such as tickets, travel insurance policies, or itineraries. Core task · Task 9753 · Rated by 64 people who do the job, July 2013 9. Maintain computerized inventories of available passenger space and provide information on space reserved or available. Core task · Task 9756 · Rated by 63 people who do the job, July 2013 10. Inform clients of essential travel information, such as travel times, transportation connections, or medical and visa requirements. Core task · Task 9755 · Rated by 65 people who do the job, July 2013 11. Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies. Core task · Task 9752 · Rated by 64 people who do the job, July 2013 12. Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers. Core task · Task 9749 · Rated by 64 people who do the job, July 2013 13. Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers. Core task · Task 9750 · Rated by 64 people who do the job, July 2013 14. Keep information facilities clean during operation. Core task · Task 20436 · Rated by 63 people who do the job, July 2013 15. Provide clients with assistance in preparing required travel documents and forms. Supplemental task · Task 9764 · Rated by 64 people who do the job, July 2013 16. Prepare customer invoices and accept payment. Supplemental task · Task 9751 · Rated by 65 people who do the job, July 2013 17. Open or close information facilities. Supplemental task · Task 20437 · Rated by 63 people who do the job, July 2013 18. Provide customers with travel suggestions and information sources, such as guides, directories, brochures, or maps. Supplemental task · Task 9766 · Rated by 64 people who do the job, July 2013 19. Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations. Supplemental task · Task 9767 · Rated by 65 people who do the job, July 2013 20. Promote particular destinations, tour packages, and other travel services. Supplemental task · Task 9763 · Rated by 64 people who do the job, July 2013 21. Contact motel, hotel, resort, and travel operators to obtain current advertising literature. Supplemental task · Task 9768 · Rated by 63 people who do the job, July 2013 ## More in Office & Administrative Support - [Bill and Account Collectors](https://foundation.org.ai/occupations/43-3011.00): 15 tasks - [Billing and Posting Clerks](https://foundation.org.ai/occupations/43-3021.00): 28 tasks - [Bookkeeping, Accounting, and Auditing Clerks](https://foundation.org.ai/occupations/43-3031.00): 28 tasks - [Brokerage Clerks](https://foundation.org.ai/occupations/43-4011.00): 10 tasks - [Cargo and Freight Agents](https://foundation.org.ai/occupations/43-5011.00): 24 tasks - [Communications Equipment Operators, All Other](https://foundation.org.ai/occupations/43-2099.00): no tasks listed - [Correspondence Clerks](https://foundation.org.ai/occupations/43-4021.00): 17 tasks - [Couriers and Messengers](https://foundation.org.ai/occupations/43-5021.00): 15 tasks - [Court, Municipal, and License Clerks](https://foundation.org.ai/occupations/43-4031.00): 30 tasks - [Credit Authorizers, Checkers, and Clerks](https://foundation.org.ai/occupations/43-4041.00): 16 tasks - 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[Meter Readers, Utilities](https://foundation.org.ai/occupations/43-5041.00): 12 tasks - [New Accounts Clerks](https://foundation.org.ai/occupations/43-4141.00): 15 tasks - [Office and Administrative Support Workers, All Other](https://foundation.org.ai/occupations/43-9199.00): no tasks listed - [Office Clerks, General](https://foundation.org.ai/occupations/43-9061.00): 20 tasks - [Office Machine Operators, Except Computer](https://foundation.org.ai/occupations/43-9071.00): 18 tasks - [Order Clerks](https://foundation.org.ai/occupations/43-4151.00): 19 tasks - [Payroll and Timekeeping Clerks](https://foundation.org.ai/occupations/43-3051.00): 21 tasks - [Postal Service Clerks](https://foundation.org.ai/occupations/43-5051.00): 19 tasks - [Postal Service Mail Carriers](https://foundation.org.ai/occupations/43-5052.00): 21 tasks - [Postal Service Mail Sorters, Processors, and Processing Machine Operators](https://foundation.org.ai/occupations/43-5053.00): 14 tasks - [Procurement Clerks](https://foundation.org.ai/occupations/43-3061.00): 19 tasks - [Production, Planning, and Expediting Clerks](https://foundation.org.ai/occupations/43-5061.00): 17 tasks - [Proofreaders and Copy Markers](https://foundation.org.ai/occupations/43-9081.00): 11 tasks - [Public Safety Telecommunicators](https://foundation.org.ai/occupations/43-5031.00): 18 tasks - [Receptionists and Information Clerks](https://foundation.org.ai/occupations/43-4171.00): 18 tasks - [Secretaries and Administrative Assistants, Except Legal, Medical, and Executive](https://foundation.org.ai/occupations/43-6014.00): 31 tasks - [Shipping, Receiving, and Inventory Clerks](https://foundation.org.ai/occupations/43-5071.00): 11 tasks - [Statistical Assistants](https://foundation.org.ai/occupations/43-9111.00): 14 tasks - [Switchboard Operators, Including Answering Service](https://foundation.org.ai/occupations/43-2011.00): 19 tasks - [Telephone Operators](https://foundation.org.ai/occupations/43-2021.00): 14 tasks - [Tellers](https://foundation.org.ai/occupations/43-3071.00): 28 tasks - [Weighers, Measurers, Checkers, and Samplers, Recordkeeping](https://foundation.org.ai/occupations/43-5111.00): 18 tasks - [Word Processors and Typists](https://foundation.org.ai/occupations/43-9022.00): 19 tasks ## Where this comes from Quoted from O*NET 29.0, U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0: free to copy and reuse, with credit. Nothing on this page is written by the Org.AI Foundation.