# Tellers

> Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.

- Code: 43-3071.00 (O*NET-SOC; SOC 2018 43-3071)
- Family: [Office & Administrative Support](https://foundation.org.ai/occupations#family-43), one of its 55 occupations
- Tasks: 28 tasks (19 core and 9 supplemental)
- Page: https://foundation.org.ai/occupations/43-3071.00
- JSON: https://foundation.org.ai/data/tasks/43-3071.00.json

## What the work is made of

1. Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.  
   Core task · Task 2549 · Rated by 76 people who do the job, August 2018
2. Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.  
   Core task · Task 2551 · Rated by 74 people who do the job, August 2018
3. Monitor bank vaults to ensure cash balances are correct.  
   Core task · Task 2563 · Rated by 74 people who do the job, August 2018
4. Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.  
   Core task · Task 2550 · Rated by 75 people who do the job, August 2018
5. Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.  
   Core task · Task 2554 · Rated by 74 people who do the job, August 2018
6. Enter customers' transactions into computers to record transactions and issue computer-generated receipts.  
   Core task · Task 2553 · Rated by 74 people who do the job, August 2018
7. Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.  
   Core task · Task 2552 · Rated by 75 people who do the job, August 2018
8. Resolve problems or discrepancies concerning customers' accounts.  
   Core task · Task 2560 · Rated by 74 people who do the job, August 2018
9. Prepare and verify cashier's checks.  
   Core task · Task 2556 · Rated by 74 people who do the job, August 2018
10. Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.  
   Core task · Task 2558 · Rated by 75 people who do the job, August 2018
11. Answer telephones and assist customers with their questions.  
   Core task · Task 21076 · Rated by 75 people who do the job, August 2018
12. Identify transaction mistakes when debits and credits do not balance.  
   Core task · Task 2555 · Rated by 74 people who do the job, August 2018
13. Carry out special services for customers, such as ordering bank cards and checks.  
   Core task · Task 2569 · Rated by 74 people who do the job, August 2018
14. Sort and file deposit slips and checks.  
   Core task · Task 2565 · Rated by 75 people who do the job, August 2018
15. Receive and count daily inventories of cash, drafts, and travelers' checks.  
   Core task · Task 2566 · Rated by 75 people who do the job, August 2018
16. Order a supply of cash to meet daily needs.  
   Core task · Task 2564 · Rated by 75 people who do the job, August 2018
17. Arrange monies received in cash boxes and coin dispensers according to denomination.  
   Core task · Task 2557 · Rated by 75 people who do the job, August 2018
18. Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.  
   Core task · Task 2559 · Rated by 76 people who do the job, August 2018
19. Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.  
   Core task · Task 2561 · Rated by 75 people who do the job, August 2018
20. Count, verify, and post armored car deposits.  
   Supplemental task · Task 2568 · Rated by 75 people who do the job, August 2018
21. Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.  
   Supplemental task · Task 2571 · Rated by 76 people who do the job, August 2018
22. Perform clerical tasks, such as typing, filing, and microfilm photography.  
   Supplemental task · Task 2562 · Rated by 74 people who do the job, August 2018
23. Compute financial fees, interest, and service charges.  
   Supplemental task · Task 2570 · Rated by 73 people who do the job, August 2018
24. Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.  
   Supplemental task · Task 2572 · Rated by 76 people who do the job, August 2018
25. Process and maintain records of customer loans.  
   Supplemental task · Task 2567 · Rated by 76 people who do the job, August 2018
26. Quote unit exchange rates, following daily international rate sheets or computer displays.  
   Supplemental task · Task 2575 · Rated by 76 people who do the job, August 2018
27. Issue checks to bond owners in settlement of transactions.  
   Supplemental task · Task 2573 · Rated by 75 people who do the job, August 2018
28. Inform customers about foreign currency regulations and compute transaction fees for currency exchanges.  
   Supplemental task · Task 2574 · Rated by 75 people who do the job, August 2018

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## Where this comes from

Quoted from O*NET 29.0, U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0: free to copy and reuse, with credit. Nothing on this page is written by the Org.AI Foundation.
