# Telemarketers > Solicit donations or orders for goods or services over the telephone. - Code: 41-9041.00 (O*NET-SOC; SOC 2018 41-9041) - Family: [Sales](https://foundation.org.ai/occupations#family-41), one of its 23 occupations - Tasks: 12 tasks (8 core and 4 supplemental) - Page: https://foundation.org.ai/occupations/41-9041.00 - JSON: https://foundation.org.ai/data/tasks/41-9041.00.json ## What the work is made of 1. Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes. Core task · Task 4619 · Rated by 48 people who do the job, August 2023 2. Obtain customer information such as name, address, and payment method, and enter orders into computers. Core task · Task 4621 · Rated by 48 people who do the job, August 2023 3. Explain products or services and prices, and answer questions from customers. Core task · Task 4620 · Rated by 48 people who do the job, August 2023 4. Record names, addresses, purchases, and reactions of prospects contacted. Core task · Task 4622 · Rated by 47 people who do the job, August 2023 5. Maintain records of contacts, accounts, and orders. Core task · Task 4627 · Rated by 48 people who do the job, August 2023 6. Answer telephone calls from potential customers who have been solicited through advertisements. Core task · Task 4625 · Rated by 48 people who do the job, August 2023 7. Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service or to make a donation. Core task · Task 4618 · Rated by 48 people who do the job, August 2023 8. Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts. Core task · Task 4626 · Rated by 46 people who do the job, August 2023 9. Adjust sales scripts to better target the needs and interests of specific individuals. Supplemental task · Task 4623 · Rated by 47 people who do the job, August 2023 10. Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations. Supplemental task · Task 4624 · Rated by 48 people who do the job, August 2023 11. Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations. Supplemental task · Task 4628 · Rated by 47 people who do the job, August 2023 12. Conduct client or market surveys to obtain information about potential customers. Supplemental task · Task 4629 · Rated by 48 people who do the job, August 2023 ## More in Sales - [Advertising Sales Agents](https://foundation.org.ai/occupations/41-3011.00): 20 tasks - [Cashiers](https://foundation.org.ai/occupations/41-2011.00): 28 tasks - [Counter and Rental Clerks](https://foundation.org.ai/occupations/41-2021.00): 16 tasks - [Demonstrators and Product Promoters](https://foundation.org.ai/occupations/41-9011.00): 21 tasks - [Door-to-Door Sales Workers, News and Street Vendors, and Related Workers](https://foundation.org.ai/occupations/41-9091.00): 12 tasks - [First-Line Supervisors of Non-Retail Sales Workers](https://foundation.org.ai/occupations/41-1012.00): 18 tasks - [First-Line Supervisors of Retail Sales Workers](https://foundation.org.ai/occupations/41-1011.00): 21 tasks - [Gambling Change Persons and Booth Cashiers](https://foundation.org.ai/occupations/41-2012.00): 13 tasks - [Insurance Sales Agents](https://foundation.org.ai/occupations/41-3021.00): 19 tasks - [Models](https://foundation.org.ai/occupations/41-9012.00): 10 tasks - [Parts Salespersons](https://foundation.org.ai/occupations/41-2022.00): 19 tasks - [Real Estate Brokers](https://foundation.org.ai/occupations/41-9021.00): 17 tasks - [Real Estate Sales Agents](https://foundation.org.ai/occupations/41-9022.00): 33 tasks - [Retail Salespersons](https://foundation.org.ai/occupations/41-2031.00): 24 tasks - [Sales and Related Workers, All Other](https://foundation.org.ai/occupations/41-9099.00): no tasks listed - [Sales Engineers](https://foundation.org.ai/occupations/41-9031.00): 25 tasks - [Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel](https://foundation.org.ai/occupations/41-3091.00): 15 tasks - [Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products](https://foundation.org.ai/occupations/41-4012.00): 18 tasks - [Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products](https://foundation.org.ai/occupations/41-4011.00): 33 tasks - [Securities, Commodities, and Financial Services Sales Agents](https://foundation.org.ai/occupations/41-3031.00): 30 tasks - [Solar Sales Representatives and Assessors](https://foundation.org.ai/occupations/41-4011.07): 13 tasks - [Travel Agents](https://foundation.org.ai/occupations/41-3041.00): 8 tasks ## Where this comes from Quoted from O*NET 29.0, U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0: free to copy and reuse, with credit. 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