# Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products > Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, chemistry, and electronics, normally obtained from at least 2 years of postsecondary education. - Code: 41-4011.00 (O*NET-SOC; SOC 2018 41-4011) - Family: [Sales](https://foundation.org.ai/occupations#family-41), one of its 23 occupations - Tasks: 33 tasks (21 core and 12 supplemental) - Page: https://foundation.org.ai/occupations/41-4011.00 - JSON: https://foundation.org.ai/data/tasks/41-4011.00.json ## What the work is made of 1. Negotiate prices or terms of sales or service agreements. Core task · Task 11240 · Rated by 88 people who do the job, July 2014 2. Prepare and submit sales contracts for orders. Core task · Task 20608 · Rated by 88 people who do the job, July 2014 3. Visit establishments to evaluate needs or to promote product or service sales. Core task · Task 11251 · Rated by 88 people who do the job, July 2014 4. Maintain customer records, using automated systems. Core task · Task 11241 · Rated by 88 people who do the job, July 2014 5. Answer customers' questions about products, prices, availability, or credit terms. Core task · Task 11237 · Rated by 87 people who do the job, July 2014 6. Quote prices, credit terms, or other bid specifications. Core task · Task 11238 · Rated by 88 people who do the job, July 2014 7. Contact new or existing customers to discuss how specific products or services can meet their needs. Core task · Task 20609 · Rated by 88 people who do the job, July 2014 8. Emphasize product features, based on analyses of customers' needs and on technical knowledge of product capabilities and limitations. Core task · Task 11239 · Rated by 87 people who do the job, July 2014 9. Compute customer's installation or production costs and estimate savings from new services, products, or equipment. Core task · Task 11261 · Rated by 88 people who do the job, July 2014 10. Select or assist customers in selecting products based on customer needs, product specifications, and applicable regulations. Core task · Task 20610 · Rated by 87 people who do the job, July 2014 11. Prepare sales presentations or proposals to explain product specifications or applications. Core task · Task 11246 · Rated by 87 people who do the job, July 2014 12. Complete expense reports, sales reports, or other paperwork. Core task · Task 11252 · Rated by 88 people who do the job, July 2014 13. Verify that delivery schedules meet project deadlines. Core task · Task 20611 · Rated by 88 people who do the job, July 2014 14. Identify prospective customers, using business directories, leads from existing clients, participation in organizations, or trade show or conference attendance. Core task · Task 20612 · Rated by 88 people who do the job, July 2014 15. Inform customers of estimated delivery schedules, service contracts, warranties, or other information pertaining to purchased products. Core task · Task 11249 · Rated by 87 people who do the job, July 2014 16. Collaborate with colleagues to exchange information, such as selling strategies or marketing information. Core task · Task 11245 · Rated by 88 people who do the job, July 2014 17. Provide customers with ongoing technical support. Core task · Task 11248 · Rated by 87 people who do the job, July 2014 18. Advise customers on product usage to improve production. Core task · Task 20613 · Rated by 88 people who do the job, July 2014 19. Study documentation or other information for new scientific or technical products. Core task · Task 20614 · Rated by 88 people who do the job, July 2014 20. Stock or distribute resources, such as samples or promotional or educational materials. Core task · Task 11265 · Rated by 87 people who do the job, July 2014 21. Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, environmental regulations, or industry developments. Core task · Task 20615 · Rated by 88 people who do the job, July 2014 22. Sell service contracts for technical or scientific products. Supplemental task · Task 20616 · Rated by 85 people who do the job, July 2014 23. Demonstrate the operation or use of technical or scientific products. Supplemental task · Task 20617 · Rated by 88 people who do the job, July 2014 24. Provide feedback to product design teams so that products can be tailored to clients' needs. Supplemental task · Task 11256 · Rated by 88 people who do the job, July 2014 25. Arrange for installation and testing of products or machinery. Supplemental task · Task 11257 · Rated by 88 people who do the job, July 2014 26. Initiate sales campaigns to meet sales and production expectations. Supplemental task · Task 20618 · Rated by 88 people who do the job, July 2014 27. Verify accuracy of materials lists. Supplemental task · Task 20619 · Rated by 88 people who do the job, July 2014 28. Verify customer credit ratings. Supplemental task · Task 20620 · Rated by 87 people who do the job, July 2014 29. Consult with engineers regarding technical problems with products. Supplemental task · Task 11262 · Rated by 88 people who do the job, July 2014 30. Sell technical and scientific products that are environmentally sound or designed for environmental remediation. Supplemental task · Task 19828 · Rated by 82 people who do the job, July 2014 31. Visit establishments, such as pharmacies, to determine product sales. Supplemental task · Task 11267 · Rated by 87 people who do the job, July 2014 32. Present information to customers about the energy efficiency or environmental impact of scientific or technical products. Supplemental task · Task 19826 · Rated by 82 people who do the job, July 2014 33. Inform customers about issues related to responsible use and disposal of products, such as waste reduction or product or byproduct recycling or disposal. Supplemental task · Task 19825 · Rated by 82 people who do the job, July 2014 ## More in Sales - [Advertising Sales Agents](https://foundation.org.ai/occupations/41-3011.00): 20 tasks - [Cashiers](https://foundation.org.ai/occupations/41-2011.00): 28 tasks - [Counter and Rental Clerks](https://foundation.org.ai/occupations/41-2021.00): 16 tasks - [Demonstrators and Product Promoters](https://foundation.org.ai/occupations/41-9011.00): 21 tasks - [Door-to-Door Sales Workers, News and Street Vendors, and Related Workers](https://foundation.org.ai/occupations/41-9091.00): 12 tasks - [First-Line Supervisors of Non-Retail Sales Workers](https://foundation.org.ai/occupations/41-1012.00): 18 tasks - [First-Line Supervisors of Retail Sales Workers](https://foundation.org.ai/occupations/41-1011.00): 21 tasks - [Gambling Change Persons and Booth Cashiers](https://foundation.org.ai/occupations/41-2012.00): 13 tasks - [Insurance Sales Agents](https://foundation.org.ai/occupations/41-3021.00): 19 tasks - [Models](https://foundation.org.ai/occupations/41-9012.00): 10 tasks - [Parts Salespersons](https://foundation.org.ai/occupations/41-2022.00): 19 tasks - [Real Estate Brokers](https://foundation.org.ai/occupations/41-9021.00): 17 tasks - [Real Estate Sales Agents](https://foundation.org.ai/occupations/41-9022.00): 33 tasks - [Retail Salespersons](https://foundation.org.ai/occupations/41-2031.00): 24 tasks - [Sales and Related Workers, All Other](https://foundation.org.ai/occupations/41-9099.00): no tasks listed - [Sales Engineers](https://foundation.org.ai/occupations/41-9031.00): 25 tasks - [Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel](https://foundation.org.ai/occupations/41-3091.00): 15 tasks - [Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products](https://foundation.org.ai/occupations/41-4012.00): 18 tasks - [Securities, Commodities, and Financial Services Sales Agents](https://foundation.org.ai/occupations/41-3031.00): 30 tasks - [Solar Sales Representatives and Assessors](https://foundation.org.ai/occupations/41-4011.07): 13 tasks - [Telemarketers](https://foundation.org.ai/occupations/41-9041.00): 12 tasks - [Travel Agents](https://foundation.org.ai/occupations/41-3041.00): 8 tasks ## Where this comes from Quoted from O*NET 29.0, U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0: free to copy and reuse, with credit. 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