# Retail Salespersons

> Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.

- Code: 41-2031.00 (O*NET-SOC; SOC 2018 41-2031)
- Family: [Sales](https://foundation.org.ai/occupations#family-41), one of its 23 occupations
- Tasks: 24 tasks (14 core and 10 supplemental)
- Page: https://foundation.org.ai/occupations/41-2031.00
- JSON: https://foundation.org.ai/data/tasks/41-2031.00.json

## What the work is made of

1. Greet customers and ascertain what each customer wants or needs.  
   Core task · Task 694 · Rated by 91 people who do the job, August 2018
2. Recommend, select, and help locate or obtain merchandise based on customer needs and desires.  
   Core task · Task 700 · Rated by 91 people who do the job, August 2018
3. Compute sales prices, total purchases, and receive and process cash or credit payment.  
   Core task · Task 697 · Rated by 88 people who do the job, August 2018
4. Prepare merchandise for purchase or rental.  
   Core task · Task 712 · Rated by 90 people who do the job, August 2018
5. Answer questions regarding the store and its merchandise.  
   Core task · Task 701 · Rated by 91 people who do the job, August 2018
6. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.  
   Core task · Task 696 · Rated by 91 people who do the job, August 2018
7. Demonstrate use or operation of merchandise.  
   Core task · Task 706 · Rated by 88 people who do the job, August 2018
8. Describe merchandise and explain use, operation, and care of merchandise to customers.  
   Core task · Task 702 · Rated by 91 people who do the job, August 2018
9. Ticket, arrange, and display merchandise to promote sales.  
   Core task · Task 703 · Rated by 89 people who do the job, August 2018
10. Inventory stock and requisition new stock.  
   Core task · Task 711 · Rated by 90 people who do the job, August 2018
11. Exchange merchandise for customers and accept returns.  
   Core task · Task 708 · Rated by 91 people who do the job, August 2018
12. Watch for and recognize security risks and thefts and know how to prevent or handle these situations.  
   Core task · Task 699 · Rated by 91 people who do the job, August 2018
13. Place special orders or call other stores to find desired items.  
   Core task · Task 705 · Rated by 91 people who do the job, August 2018
14. Clean shelves, counters, and tables.  
   Core task · Task 707 · Rated by 91 people who do the job, August 2018
15. Maintain records related to sales.  
   Supplemental task · Task 698 · Rated by 89 people who do the job, August 2018
16. Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.  
   Supplemental task · Task 695 · Rated by 90 people who do the job, August 2018
17. Prepare sales slips or sales contracts.  
   Supplemental task · Task 704 · Rated by 90 people who do the job, August 2018
18. Estimate and quote trade-in allowances.  
   Supplemental task · Task 714 · Rated by 89 people who do the job, August 2018
19. Bag or package purchases and wrap gifts.  
   Supplemental task · Task 709 · Rated by 90 people who do the job, August 2018
20. Help customers try on or fit merchandise.  
   Supplemental task · Task 710 · Rated by 88 people who do the job, August 2018
21. Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.  
   Supplemental task · Task 713 · Rated by 89 people who do the job, August 2018
22. Estimate quantity and cost of merchandise required, such as paint or floor covering.  
   Supplemental task · Task 716 · Rated by 90 people who do the job, August 2018
23. Rent merchandise to customers.  
   Supplemental task · Task 717 · Rated by 90 people who do the job, August 2018
24. Estimate cost of repair or alteration of merchandise.  
   Supplemental task · Task 715 · Rated by 90 people who do the job, August 2018

## More in Sales

- [Advertising Sales Agents](https://foundation.org.ai/occupations/41-3011.00): 20 tasks
- [Cashiers](https://foundation.org.ai/occupations/41-2011.00): 28 tasks
- [Counter and Rental Clerks](https://foundation.org.ai/occupations/41-2021.00): 16 tasks
- [Demonstrators and Product Promoters](https://foundation.org.ai/occupations/41-9011.00): 21 tasks
- [Door-to-Door Sales Workers, News and Street Vendors, and Related Workers](https://foundation.org.ai/occupations/41-9091.00): 12 tasks
- [First-Line Supervisors of Non-Retail Sales Workers](https://foundation.org.ai/occupations/41-1012.00): 18 tasks
- [First-Line Supervisors of Retail Sales Workers](https://foundation.org.ai/occupations/41-1011.00): 21 tasks
- [Gambling Change Persons and Booth Cashiers](https://foundation.org.ai/occupations/41-2012.00): 13 tasks
- [Insurance Sales Agents](https://foundation.org.ai/occupations/41-3021.00): 19 tasks
- [Models](https://foundation.org.ai/occupations/41-9012.00): 10 tasks
- [Parts Salespersons](https://foundation.org.ai/occupations/41-2022.00): 19 tasks
- [Real Estate Brokers](https://foundation.org.ai/occupations/41-9021.00): 17 tasks
- [Real Estate Sales Agents](https://foundation.org.ai/occupations/41-9022.00): 33 tasks
- [Sales and Related Workers, All Other](https://foundation.org.ai/occupations/41-9099.00): no tasks listed
- [Sales Engineers](https://foundation.org.ai/occupations/41-9031.00): 25 tasks
- [Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel](https://foundation.org.ai/occupations/41-3091.00): 15 tasks
- [Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products](https://foundation.org.ai/occupations/41-4012.00): 18 tasks
- [Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products](https://foundation.org.ai/occupations/41-4011.00): 33 tasks
- [Securities, Commodities, and Financial Services Sales Agents](https://foundation.org.ai/occupations/41-3031.00): 30 tasks
- [Solar Sales Representatives and Assessors](https://foundation.org.ai/occupations/41-4011.07): 13 tasks
- [Telemarketers](https://foundation.org.ai/occupations/41-9041.00): 12 tasks
- [Travel Agents](https://foundation.org.ai/occupations/41-3041.00): 8 tasks

## Where this comes from

Quoted from O*NET 29.0, U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0: free to copy and reuse, with credit. Nothing on this page is written by the Org.AI Foundation.
