# Counter and Rental Clerks

> Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.

- Code: 41-2021.00 (O*NET-SOC; SOC 2018 41-2021)
- Family: [Sales](https://foundation.org.ai/occupations#family-41), one of its 23 occupations
- Tasks: 16 tasks (15 core and 1 supplemental)
- Page: https://foundation.org.ai/occupations/41-2021.00
- JSON: https://foundation.org.ai/data/tasks/41-2021.00.json

## What the work is made of

1. Compute charges for merchandise or services and receive payments.  
   Core task · Task 678 · Rated by 64 people who do the job, August 2019
2. Receive orders for services, such as rentals, repairs, dry cleaning, and storage.  
   Core task · Task 689 · Rated by 64 people who do the job, August 2019
3. Explain rental fees, policies, and procedures.  
   Core task · Task 687 · Rated by 65 people who do the job, August 2019
4. Provide information about rental items, such as availability, operation, or description.  
   Core task · Task 691 · Rated by 65 people who do the job, August 2019
5. Advise customers on use and care of merchandise.  
   Core task · Task 692 · Rated by 64 people who do the job, August 2019
6. Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.  
   Core task · Task 682 · Rated by 65 people who do the job, August 2019
7. Answer telephones to provide information and receive orders.  
   Core task · Task 681 · Rated by 65 people who do the job, August 2019
8. Inspect and adjust rental items to meet needs of customer.  
   Core task · Task 686 · Rated by 65 people who do the job, August 2019
9. Prepare rental forms, obtaining customer signature and other information, such as required licenses.  
   Core task · Task 684 · Rated by 64 people who do the job, August 2019
10. Rent items, arrange for provision of services to customers, and accept returns.  
   Core task · Task 690 · Rated by 64 people who do the job, August 2019
11. Keep records of transactions and of the number of customers entering an establishment.  
   Core task · Task 683 · Rated by 64 people who do the job, August 2019
12. Receive, examine, and tag articles to be altered, cleaned, stored, or repaired.  
   Core task · Task 685 · Rated by 64 people who do the job, August 2019
13. Reserve items for requested times and keep records of items rented.  
   Core task · Task 688 · Rated by 64 people who do the job, August 2019
14. Prepare merchandise for display or for purchase or rental.  
   Core task · Task 679 · Rated by 64 people who do the job, August 2019
15. Recommend and provide advice on a wide variety of products and services.  
   Core task · Task 680 · Rated by 64 people who do the job, August 2019
16. Allocate equipment to participants in sporting events or recreational activities.  
   Supplemental task · Task 693 · Rated by 64 people who do the job, August 2019

## More in Sales

- [Advertising Sales Agents](https://foundation.org.ai/occupations/41-3011.00): 20 tasks
- [Cashiers](https://foundation.org.ai/occupations/41-2011.00): 28 tasks
- [Demonstrators and Product Promoters](https://foundation.org.ai/occupations/41-9011.00): 21 tasks
- [Door-to-Door Sales Workers, News and Street Vendors, and Related Workers](https://foundation.org.ai/occupations/41-9091.00): 12 tasks
- [First-Line Supervisors of Non-Retail Sales Workers](https://foundation.org.ai/occupations/41-1012.00): 18 tasks
- [First-Line Supervisors of Retail Sales Workers](https://foundation.org.ai/occupations/41-1011.00): 21 tasks
- [Gambling Change Persons and Booth Cashiers](https://foundation.org.ai/occupations/41-2012.00): 13 tasks
- [Insurance Sales Agents](https://foundation.org.ai/occupations/41-3021.00): 19 tasks
- [Models](https://foundation.org.ai/occupations/41-9012.00): 10 tasks
- [Parts Salespersons](https://foundation.org.ai/occupations/41-2022.00): 19 tasks
- [Real Estate Brokers](https://foundation.org.ai/occupations/41-9021.00): 17 tasks
- [Real Estate Sales Agents](https://foundation.org.ai/occupations/41-9022.00): 33 tasks
- [Retail Salespersons](https://foundation.org.ai/occupations/41-2031.00): 24 tasks
- [Sales and Related Workers, All Other](https://foundation.org.ai/occupations/41-9099.00): no tasks listed
- [Sales Engineers](https://foundation.org.ai/occupations/41-9031.00): 25 tasks
- [Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel](https://foundation.org.ai/occupations/41-3091.00): 15 tasks
- [Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products](https://foundation.org.ai/occupations/41-4012.00): 18 tasks
- [Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products](https://foundation.org.ai/occupations/41-4011.00): 33 tasks
- [Securities, Commodities, and Financial Services Sales Agents](https://foundation.org.ai/occupations/41-3031.00): 30 tasks
- [Solar Sales Representatives and Assessors](https://foundation.org.ai/occupations/41-4011.07): 13 tasks
- [Telemarketers](https://foundation.org.ai/occupations/41-9041.00): 12 tasks
- [Travel Agents](https://foundation.org.ai/occupations/41-3041.00): 8 tasks

## Where this comes from

Quoted from O*NET 29.0, U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0: free to copy and reuse, with credit. Nothing on this page is written by the Org.AI Foundation.
