# Concierges > Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance. - Code: 39-6012.00 (O*NET-SOC; SOC 2018 39-6012) - Family: [Personal Care & Service](https://foundation.org.ai/occupations#family-39), one of its 34 occupations - Tasks: 16 tasks (14 core and 2 supplemental) - Page: https://foundation.org.ai/occupations/39-6012.00 - JSON: https://foundation.org.ai/data/tasks/39-6012.00.json ## What the work is made of 1. Provide directions to guests. Core task · Task 20260 · Rated by 22 occupational experts, August 2020 2. Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events. Core task · Task 20259 · Rated by 21 occupational experts, August 2020 3. Provide information about local features, such as shopping, dining, nightlife, or recreational destinations. Core task · Task 4529 · Rated by 21 occupational experts, August 2020 4. Make travel arrangements for sightseeing or other tours. Core task · Task 4530 · Rated by 22 occupational experts, August 2020 5. Provide business services for guests, such as sending or receiving faxes or shipping packages. Core task · Task 20261 · Rated by 22 occupational experts, August 2020 6. Arrange childcare services for guests. Core task · Task 20263 · Rated by 22 occupational experts, August 2020 7. Pick up and deliver items or run errands for guests. Core task · Task 4533 · Rated by 22 occupational experts, August 2020 8. Order flowers for guests. Core task · Task 21203 · Rated by 22 occupational experts, August 2020 9. Carry out unusual requests, such as searching for hard-to-find items or arranging for exotic services, such as hot-air balloon rides. Core task · Task 4534 · Rated by 22 occupational experts, August 2020 10. Receive, store, or deliver luggage or mail. Core task · Task 4531 · Rated by 22 occupational experts, August 2020 11. Plan special events, parties, or meetings, which may include booking musicians or celebrities. Core task · Task 20262 · Rated by 22 occupational experts, August 2020 12. Perform office duties on a temporary basis when needed. Core task · Task 4532 · Rated by 22 occupational experts, August 2020 13. Arrange for interpreters or translators when patrons require such services. Core task · Task 4536 · Rated by 22 occupational experts, August 2020 14. Arrange for the replacement of items lost by travelers. Core task · Task 4535 · Rated by 22 occupational experts, August 2020 15. Provide food and beverage services to guests. Supplemental task · Task 20265 · Rated by 21 occupational experts, August 2020 16. Clean and tidy hotel lounge. Supplemental task · Task 20264 · Rated by 22 occupational experts, August 2020 ## More in Personal Care & Service - [Amusement and Recreation Attendants](https://foundation.org.ai/occupations/39-3091.00): 17 tasks - [Animal Caretakers](https://foundation.org.ai/occupations/39-2021.00): 22 tasks - [Animal Trainers](https://foundation.org.ai/occupations/39-2011.00): 15 tasks - [Baggage Porters and Bellhops](https://foundation.org.ai/occupations/39-6011.00): 17 tasks - [Barbers](https://foundation.org.ai/occupations/39-5011.00): 18 tasks - [Childcare Workers](https://foundation.org.ai/occupations/39-9011.00): 24 tasks - [Costume Attendants](https://foundation.org.ai/occupations/39-3092.00): 21 tasks - [Crematory Operators](https://foundation.org.ai/occupations/39-4012.00): 12 tasks - [Embalmers](https://foundation.org.ai/occupations/39-4011.00): 26 tasks - [Entertainment Attendants and Related Workers, All Other](https://foundation.org.ai/occupations/39-3099.00): no tasks listed - [Exercise Trainers and Group Fitness Instructors](https://foundation.org.ai/occupations/39-9031.00): 21 tasks - [First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services](https://foundation.org.ai/occupations/39-1014.00): 19 tasks - [First-Line Supervisors of Gambling Services Workers](https://foundation.org.ai/occupations/39-1013.00): 30 tasks - [First-Line Supervisors of Personal Service Workers](https://foundation.org.ai/occupations/39-1022.00): 17 tasks - [Funeral Attendants](https://foundation.org.ai/occupations/39-4021.00): 24 tasks - [Gambling and Sports Book Writers and Runners](https://foundation.org.ai/occupations/39-3012.00): 18 tasks - [Gambling Dealers](https://foundation.org.ai/occupations/39-3011.00): 21 tasks - [Gambling Service Workers, All Other](https://foundation.org.ai/occupations/39-3019.00): no tasks listed - [Hairdressers, Hairstylists, and Cosmetologists](https://foundation.org.ai/occupations/39-5012.00): 22 tasks - [Locker Room, Coatroom, and Dressing Room Attendants](https://foundation.org.ai/occupations/39-3093.00): 23 tasks - [Makeup Artists, Theatrical and Performance](https://foundation.org.ai/occupations/39-5091.00): 21 tasks - [Manicurists and Pedicurists](https://foundation.org.ai/occupations/39-5092.00): 18 tasks - [Morticians, Undertakers, and Funeral Arrangers](https://foundation.org.ai/occupations/39-4031.00): 22 tasks - [Motion Picture Projectionists](https://foundation.org.ai/occupations/39-3021.00): 17 tasks - [Nannies](https://foundation.org.ai/occupations/39-9011.01): 19 tasks - [Personal Care and Service Workers, All Other](https://foundation.org.ai/occupations/39-9099.00): no tasks listed - [Recreation Workers](https://foundation.org.ai/occupations/39-9032.00): 24 tasks - [Residential Advisors](https://foundation.org.ai/occupations/39-9041.00): 30 tasks - [Shampooers](https://foundation.org.ai/occupations/39-5093.00): 4 tasks - [Skincare Specialists](https://foundation.org.ai/occupations/39-5094.00): 18 tasks - [Tour Guides and Escorts](https://foundation.org.ai/occupations/39-7011.00): 19 tasks - [Travel Guides](https://foundation.org.ai/occupations/39-7012.00): 17 tasks - [Ushers, Lobby Attendants, and Ticket Takers](https://foundation.org.ai/occupations/39-3031.00): 23 tasks ## Where this comes from Quoted from O*NET 29.0, U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0: free to copy and reuse, with credit. 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