# Baggage Porters and Bellhops

> Handle baggage for travelers at transportation terminals or for guests at hotels or similar establishments.

- Code: 39-6011.00 (O*NET-SOC; SOC 2018 39-6011)
- Family: [Personal Care & Service](https://foundation.org.ai/occupations#family-39), one of its 34 occupations
- Tasks: 17 tasks (10 core and 7 supplemental)
- Page: https://foundation.org.ai/occupations/39-6011.00
- JSON: https://foundation.org.ai/data/tasks/39-6011.00.json

## What the work is made of

1. Receive and mark baggage by completing and attaching claim checks.  
   Core task · Task 2316 · Rated by 53 people who do the job, August 2018
2. Greet incoming guests and escort them to their rooms.  
   Core task · Task 2317 · Rated by 53 people who do the job, August 2018
3. Transport guests about premises and local areas, or arrange for transportation.  
   Core task · Task 2324 · Rated by 53 people who do the job, August 2018
4. Maintain clean lobbies or entrance areas for travelers or guests.  
   Core task · Task 2323 · Rated by 53 people who do the job, August 2018
5. Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.  
   Core task · Task 2314 · Rated by 53 people who do the job, August 2018
6. Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.  
   Core task · Task 2315 · Rated by 53 people who do the job, August 2018
7. Explain the operation of room features, such as locks, ventilation systems, and televisions.  
   Core task · Task 2321 · Rated by 53 people who do the job, August 2018
8. Assist travelers and guests with disabilities.  
   Core task · Task 2318 · Rated by 53 people who do the job, August 2018
9. Deliver messages and room service orders, and run errands for guests.  
   Core task · Task 2320 · Rated by 53 people who do the job, August 2018
10. Pick up and return items for laundry and valet service.  
   Core task · Task 2327 · Rated by 53 people who do the job, August 2018
11. Act as part of the security team at transportation terminals, hotels, or similar establishments.  
   Supplemental task · Task 2319 · Rated by 53 people who do the job, August 2018
12. Compute and complete charge slips for services rendered and maintain records.  
   Supplemental task · Task 2325 · Rated by 52 people who do the job, August 2018
13. Page guests in hotel lobbies, dining rooms, or other areas.  
   Supplemental task · Task 2326 · Rated by 51 people who do the job, August 2018
14. Set up conference rooms, display tables, racks, or shelves, and arrange merchandise displays for sales personnel.  
   Supplemental task · Task 2330 · Rated by 53 people who do the job, August 2018
15. Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable.  
   Supplemental task · Task 2328 · Rated by 53 people who do the job, August 2018
16. Complete baggage insurance forms.  
   Supplemental task · Task 2329 · Rated by 53 people who do the job, August 2018
17. Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services.  
   Supplemental task · Task 2322 · Rated by 53 people who do the job, August 2018

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## Where this comes from

Quoted from O*NET 29.0, U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0: free to copy and reuse, with credit. Nothing on this page is written by the Org.AI Foundation.
