# Ushers, Lobby Attendants, and Ticket Takers > Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones. - Code: 39-3031.00 (O*NET-SOC; SOC 2018 39-3031) - Family: [Personal Care & Service](https://foundation.org.ai/occupations#family-39), one of its 34 occupations - Tasks: 23 tasks (12 core and 11 supplemental) - Page: https://foundation.org.ai/occupations/39-3031.00 - JSON: https://foundation.org.ai/data/tasks/39-3031.00.json ## What the work is made of 1. Greet patrons attending entertainment events. Core task · Task 5096 · Rated by 97 people who do the job, July 2015 2. Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events. Core task · Task 20764 · Rated by 97 people who do the job, July 2015 3. Clean facilities. Core task · Task 20765 · Rated by 97 people who do the job, July 2015 4. Settle seating disputes or help solve other customer concerns. Core task · Task 5103 · Rated by 96 people who do the job, July 2015 5. Examine tickets or passes to verify authenticity, using criteria such as color or date issued. Core task · Task 5097 · Rated by 97 people who do the job, July 2015 6. Provide assistance with patrons' special needs, such as helping those with wheelchairs. Core task · Task 5100 · Rated by 97 people who do the job, July 2015 7. Guide patrons to exits or provide other instructions or assistance in case of emergency. Core task · Task 5098 · Rated by 97 people who do the job, July 2015 8. Refuse admittance to undesirable persons or persons without tickets or passes. Core task · Task 5102 · Rated by 97 people who do the job, July 2015 9. Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions. Core task · Task 20766 · Rated by 97 people who do the job, July 2015 10. Assist patrons in finding seats, lighting the way with flashlights, if necessary. Core task · Task 5104 · Rated by 97 people who do the job, July 2015 11. Maintain order and ensure adherence to safety rules. Core task · Task 5099 · Rated by 96 people who do the job, July 2015 12. Search for lost articles or for parents of lost children. Core task · Task 5105 · Rated by 96 people who do the job, July 2015 13. Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances. Supplemental task · Task 5107 · Rated by 97 people who do the job, July 2015 14. Count and record number of tickets collected. Supplemental task · Task 5106 · Rated by 97 people who do the job, July 2015 15. Lead tours and answer visitors' questions about the exhibits. Supplemental task · Task 20767 · Rated by 97 people who do the job, July 2015 16. Manage inventory or sale of artist merchandise. Supplemental task · Task 5112 · Rated by 96 people who do the job, July 2015 17. Verify credentials of patrons desiring entrance into press box and permit only authorized persons to enter. Supplemental task · Task 5108 · Rated by 97 people who do the job, July 2015 18. Distribute programs to patrons. Supplemental task · Task 5109 · Rated by 95 people who do the job, July 2015 19. Give door checks to patrons who are temporarily leaving establishments. Supplemental task · Task 5113 · Rated by 97 people who do the job, July 2015 20. Manage informational kiosks or displays of event signs or posters. Supplemental task · Task 5114 · Rated by 96 people who do the job, July 2015 21. Work with others to change advertising displays. Supplemental task · Task 5111 · Rated by 97 people who do the job, July 2015 22. Page individuals wanted at the box office. Supplemental task · Task 5115 · Rated by 97 people who do the job, July 2015 23. Schedule or manage staff, such as volunteer usher corps. Supplemental task · Task 20768 · Rated by 96 people who do the job, July 2015 ## More in Personal Care & Service - [Amusement and Recreation Attendants](https://foundation.org.ai/occupations/39-3091.00): 17 tasks - [Animal Caretakers](https://foundation.org.ai/occupations/39-2021.00): 22 tasks - [Animal Trainers](https://foundation.org.ai/occupations/39-2011.00): 15 tasks - [Baggage Porters and Bellhops](https://foundation.org.ai/occupations/39-6011.00): 17 tasks - [Barbers](https://foundation.org.ai/occupations/39-5011.00): 18 tasks - [Childcare Workers](https://foundation.org.ai/occupations/39-9011.00): 24 tasks - [Concierges](https://foundation.org.ai/occupations/39-6012.00): 16 tasks - [Costume Attendants](https://foundation.org.ai/occupations/39-3092.00): 21 tasks - [Crematory Operators](https://foundation.org.ai/occupations/39-4012.00): 12 tasks - [Embalmers](https://foundation.org.ai/occupations/39-4011.00): 26 tasks - [Entertainment Attendants and Related Workers, All Other](https://foundation.org.ai/occupations/39-3099.00): no tasks listed - [Exercise Trainers and Group Fitness Instructors](https://foundation.org.ai/occupations/39-9031.00): 21 tasks - [First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services](https://foundation.org.ai/occupations/39-1014.00): 19 tasks - [First-Line Supervisors of Gambling Services Workers](https://foundation.org.ai/occupations/39-1013.00): 30 tasks - [First-Line Supervisors of Personal Service Workers](https://foundation.org.ai/occupations/39-1022.00): 17 tasks - [Funeral Attendants](https://foundation.org.ai/occupations/39-4021.00): 24 tasks - [Gambling and Sports Book Writers and Runners](https://foundation.org.ai/occupations/39-3012.00): 18 tasks - [Gambling Dealers](https://foundation.org.ai/occupations/39-3011.00): 21 tasks - [Gambling Service Workers, All Other](https://foundation.org.ai/occupations/39-3019.00): no tasks listed - [Hairdressers, Hairstylists, and Cosmetologists](https://foundation.org.ai/occupations/39-5012.00): 22 tasks - [Locker Room, Coatroom, and Dressing Room Attendants](https://foundation.org.ai/occupations/39-3093.00): 23 tasks - [Makeup Artists, Theatrical and Performance](https://foundation.org.ai/occupations/39-5091.00): 21 tasks - [Manicurists and Pedicurists](https://foundation.org.ai/occupations/39-5092.00): 18 tasks - [Morticians, Undertakers, and Funeral Arrangers](https://foundation.org.ai/occupations/39-4031.00): 22 tasks - [Motion Picture Projectionists](https://foundation.org.ai/occupations/39-3021.00): 17 tasks - [Nannies](https://foundation.org.ai/occupations/39-9011.01): 19 tasks - [Personal Care and Service Workers, All Other](https://foundation.org.ai/occupations/39-9099.00): no tasks listed - [Recreation Workers](https://foundation.org.ai/occupations/39-9032.00): 24 tasks - [Residential Advisors](https://foundation.org.ai/occupations/39-9041.00): 30 tasks - [Shampooers](https://foundation.org.ai/occupations/39-5093.00): 4 tasks - [Skincare Specialists](https://foundation.org.ai/occupations/39-5094.00): 18 tasks - [Tour Guides and Escorts](https://foundation.org.ai/occupations/39-7011.00): 19 tasks - [Travel Guides](https://foundation.org.ai/occupations/39-7012.00): 17 tasks ## Where this comes from Quoted from O*NET 29.0, U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0: free to copy and reuse, with credit. 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