# First-Line Supervisors of Personal Service Workers > Supervise and coordinate activities of personal service workers. - Code: 39-1022.00 (O*NET-SOC; SOC 2018 39-1022) - Family: [Personal Care & Service](https://foundation.org.ai/occupations#family-39), one of its 34 occupations - Tasks: 17 tasks (16 core and 1 supplemental) - Page: https://foundation.org.ai/occupations/39-1022.00 - JSON: https://foundation.org.ai/data/tasks/39-1022.00.json ## What the work is made of 1. Train workers in proper operational procedures and functions and explain company policies. Core task · Task 13140 · Rated by 50 people who do the job, August 2024 2. Meet with managers or other supervisors to stay informed of changes affecting operations. Core task · Task 13142 · Rated by 50 people who do the job, August 2024 3. Assign work schedules, following work requirements, to ensure quality and timely delivery of service. Core task · Task 13138 · Rated by 50 people who do the job, August 2024 4. Recruit and hire staff members. Core task · Task 13151 · Rated by 50 people who do the job, August 2024 5. Resolve customer complaints regarding worker performance or services rendered. Core task · Task 13145 · Rated by 50 people who do the job, August 2024 6. Take disciplinary action to address performance problems. Core task · Task 13150 · Rated by 50 people who do the job, August 2024 7. Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance. Core task · Task 13139 · Rated by 49 people who do the job, August 2024 8. Investigate employee complaints and resolve problems following management rules and regulations. Core task · Task 23179 · Rated by 50 people who do the job, August 2024 9. Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications. Core task · Task 13141 · Rated by 50 people who do the job, August 2024 10. Direct or coordinate the activities of workers, such as hotel staff or hair stylists. Core task · Task 23177 · Rated by 50 people who do the job, August 2024 11. Participate in continuing education to stay abreast of industry trends and developments. Core task · Task 13152 · Rated by 50 people who do the job, August 2024 12. Inform management about problems, such as employee disputes. Core task · Task 23178 · Rated by 50 people who do the job, August 2024 13. Arrange worker breaks to ensure services are adequately staffed throughout each shift. Core task · Task 23176 · Rated by 50 people who do the job, August 2024 14. Apply customer feedback to service improvement efforts. Core task · Task 20763 · Rated by 50 people who do the job, August 2024 15. Inform workers about interests or special needs of specific groups. Core task · Task 13143 · Rated by 50 people who do the job, August 2024 16. Requisition necessary supplies, equipment, or services. Core task · Task 13146 · Rated by 50 people who do the job, August 2024 17. Direct marketing, advertising, or other customer recruitment efforts. Supplemental task · Task 13154 · Rated by 50 people who do the job, August 2024 ## More in Personal Care & Service - [Amusement and Recreation Attendants](https://foundation.org.ai/occupations/39-3091.00): 17 tasks - [Animal Caretakers](https://foundation.org.ai/occupations/39-2021.00): 22 tasks - [Animal Trainers](https://foundation.org.ai/occupations/39-2011.00): 15 tasks - [Baggage Porters and Bellhops](https://foundation.org.ai/occupations/39-6011.00): 17 tasks - [Barbers](https://foundation.org.ai/occupations/39-5011.00): 18 tasks - [Childcare Workers](https://foundation.org.ai/occupations/39-9011.00): 24 tasks - [Concierges](https://foundation.org.ai/occupations/39-6012.00): 16 tasks - [Costume Attendants](https://foundation.org.ai/occupations/39-3092.00): 21 tasks - [Crematory Operators](https://foundation.org.ai/occupations/39-4012.00): 12 tasks - [Embalmers](https://foundation.org.ai/occupations/39-4011.00): 26 tasks - [Entertainment Attendants and Related Workers, All Other](https://foundation.org.ai/occupations/39-3099.00): no tasks listed - [Exercise Trainers and Group Fitness Instructors](https://foundation.org.ai/occupations/39-9031.00): 21 tasks - [First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services](https://foundation.org.ai/occupations/39-1014.00): 19 tasks - [First-Line Supervisors of Gambling Services Workers](https://foundation.org.ai/occupations/39-1013.00): 30 tasks - [Funeral Attendants](https://foundation.org.ai/occupations/39-4021.00): 24 tasks - [Gambling and Sports Book Writers and Runners](https://foundation.org.ai/occupations/39-3012.00): 18 tasks - [Gambling Dealers](https://foundation.org.ai/occupations/39-3011.00): 21 tasks - [Gambling Service Workers, All Other](https://foundation.org.ai/occupations/39-3019.00): no tasks listed - [Hairdressers, Hairstylists, and Cosmetologists](https://foundation.org.ai/occupations/39-5012.00): 22 tasks - [Locker Room, Coatroom, and Dressing Room Attendants](https://foundation.org.ai/occupations/39-3093.00): 23 tasks - [Makeup Artists, Theatrical and Performance](https://foundation.org.ai/occupations/39-5091.00): 21 tasks - [Manicurists and Pedicurists](https://foundation.org.ai/occupations/39-5092.00): 18 tasks - [Morticians, Undertakers, and Funeral Arrangers](https://foundation.org.ai/occupations/39-4031.00): 22 tasks - [Motion Picture Projectionists](https://foundation.org.ai/occupations/39-3021.00): 17 tasks - [Nannies](https://foundation.org.ai/occupations/39-9011.01): 19 tasks - [Personal Care and Service Workers, All Other](https://foundation.org.ai/occupations/39-9099.00): no tasks listed - [Recreation Workers](https://foundation.org.ai/occupations/39-9032.00): 24 tasks - [Residential Advisors](https://foundation.org.ai/occupations/39-9041.00): 30 tasks - [Shampooers](https://foundation.org.ai/occupations/39-5093.00): 4 tasks - [Skincare Specialists](https://foundation.org.ai/occupations/39-5094.00): 18 tasks - [Tour Guides and Escorts](https://foundation.org.ai/occupations/39-7011.00): 19 tasks - [Travel Guides](https://foundation.org.ai/occupations/39-7012.00): 17 tasks - [Ushers, Lobby Attendants, and Ticket Takers](https://foundation.org.ai/occupations/39-3031.00): 23 tasks ## Where this comes from Quoted from O*NET 29.0, U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0: free to copy and reuse, with credit. 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