# First-Line Supervisors of Housekeeping and Janitorial Workers

> Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.

- Code: 37-1011.00 (O*NET-SOC; SOC 2018 37-1011)
- Family: [Building & Grounds](https://foundation.org.ai/occupations#family-37), one of its 10 occupations
- Tasks: 26 tasks (23 core and 3 supplemental)
- Page: https://foundation.org.ai/occupations/37-1011.00
- JSON: https://foundation.org.ai/data/tasks/37-1011.00.json

## What the work is made of

1. Supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services.  
   Core task · Task 9533 · Rated by 67 people who do the job, August 2020
2. Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.  
   Core task · Task 9520 · Rated by 67 people who do the job, August 2020
3. Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.  
   Core task · Task 9534 · Rated by 68 people who do the job, August 2020
4. Inspect work performed to ensure that it meets specifications and established standards.  
   Core task · Task 9513 · Rated by 66 people who do the job, August 2020
5. Perform or assist with cleaning duties as necessary.  
   Core task · Task 9515 · Rated by 67 people who do the job, August 2020
6. Plan and prepare employee work schedules.  
   Core task · Task 9514 · Rated by 68 people who do the job, August 2020
7. Establish and implement operational standards and procedures for the departments supervised.  
   Core task · Task 9527 · Rated by 66 people who do the job, August 2020
8. Inspect and evaluate the physical condition of facilities to determine the type of work required.  
   Core task · Task 9519 · Rated by 67 people who do the job, August 2020
9. Inventory stock to ensure that supplies and equipment are available in adequate amounts.  
   Core task · Task 9524 · Rated by 67 people who do the job, August 2020
10. Issue supplies and equipment to workers.  
   Core task · Task 9522 · Rated by 67 people who do the job, August 2020
11. Forecast necessary levels of staffing and stock at different times to facilitate effective scheduling and ordering.  
   Core task · Task 9523 · Rated by 68 people who do the job, August 2020
12. Check and maintain equipment to ensure that it is in working order.  
   Core task · Task 20130 · Rated by 67 people who do the job, August 2020
13. Maintain required records of work hours, budgets, payrolls, and other information.  
   Core task · Task 9531 · Rated by 67 people who do the job, August 2020
14. Direct activities for stopping the spread of infections in facilities, such as hospitals.  
   Core task · Task 9512 · Rated by 67 people who do the job, August 2020
15. Recommend or arrange for additional services, such as painting, repair work, renovations, and the replacement of furnishings and equipment.  
   Core task · Task 9528 · Rated by 66 people who do the job, August 2020
16. Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.  
   Core task · Task 9517 · Rated by 67 people who do the job, August 2020
17. Investigate complaints about service and equipment, and take corrective action.  
   Core task · Task 9516 · Rated by 67 people who do the job, August 2020
18. Instruct staff in work policies and procedures, and the use and maintenance of equipment.  
   Core task · Task 9521 · Rated by 67 people who do the job, August 2020
19. Select and order or purchase new equipment, supplies, or furnishings.  
   Core task · Task 9529 · Rated by 67 people who do the job, August 2020
20. Prepare reports on activity, personnel, and information, such as occupancy, hours worked, facility usage, work performed, and departmental expenses.  
   Core task · Task 9536 · Rated by 67 people who do the job, August 2020
21. Confer with staff to resolve performance and personnel problems, and to discuss company policies.  
   Core task · Task 9526 · Rated by 67 people who do the job, August 2020
22. Evaluate employee performance and recommend personnel actions, such as promotions, transfers, and dismissals.  
   Core task · Task 9525 · Rated by 67 people who do the job, August 2020
23. Recommend changes that could improve service and increase operational efficiency.  
   Core task · Task 9530 · Rated by 66 people who do the job, August 2020
24. Perform financial tasks, such as estimating costs and preparing and managing budgets.  
   Supplemental task · Task 9535 · Rated by 66 people who do the job, August 2020
25. Screen job applicants, and hire new employees.  
   Supplemental task · Task 9532 · Rated by 66 people who do the job, August 2020
26. Perform grounds maintenance tasks, such as removing snow and mowing the lawn.  
   Supplemental task · Task 20131 · Rated by 64 people who do the job, August 2020

## More in Building & Grounds

- [Building Cleaning Workers, All Other](https://foundation.org.ai/occupations/37-2019.00): no tasks listed
- [First-Line Supervisors of Landscaping, Lawn Service, and Groundskeeping Workers](https://foundation.org.ai/occupations/37-1012.00): 28 tasks
- [Grounds Maintenance Workers, All Other](https://foundation.org.ai/occupations/37-3019.00): no tasks listed
- [Janitors and Cleaners, Except Maids and Housekeeping Cleaners](https://foundation.org.ai/occupations/37-2011.00): 21 tasks
- [Landscaping and Groundskeeping Workers](https://foundation.org.ai/occupations/37-3011.00): 26 tasks
- [Maids and Housekeeping Cleaners](https://foundation.org.ai/occupations/37-2012.00): 20 tasks
- [Pest Control Workers](https://foundation.org.ai/occupations/37-2021.00): 13 tasks
- [Pesticide Handlers, Sprayers, and Applicators, Vegetation](https://foundation.org.ai/occupations/37-3012.00): 10 tasks
- [Tree Trimmers and Pruners](https://foundation.org.ai/occupations/37-3013.00): 24 tasks

## Where this comes from

Quoted from O*NET 29.0, U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0: free to copy and reuse, with credit. Nothing on this page is written by the Org.AI Foundation.
