# Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop > Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service. - Code: 35-9031.00 (O*NET-SOC; SOC 2018 35-9031) - Family: [Food Preparation & Serving](https://foundation.org.ai/occupations#family-35), one of its 18 occupations - Tasks: 21 tasks (13 core and 8 supplemental) - Page: https://foundation.org.ai/occupations/35-9031.00 - JSON: https://foundation.org.ai/data/tasks/35-9031.00.json ## What the work is made of 1. Provide guests with menus. Core task · Task 2296 · Rated by 106 people who do the job, August 2018 2. Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings. Core task · Task 18749 · Rated by 107 people who do the job, August 2018 3. Greet guests and seat them at tables or in waiting areas. Core task · Task 2297 · Rated by 106 people who do the job, August 2018 4. Answer telephone calls and respond to inquiries or transfer calls. Core task · Task 18751 · Rated by 106 people who do the job, August 2018 5. Operate cash registers to accept payments for food and beverages. Core task · Task 2305 · Rated by 105 people who do the job, August 2018 6. Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation. Core task · Task 18750 · Rated by 107 people who do the job, August 2018 7. Take and prepare to-go orders. Core task · Task 18754 · Rated by 106 people who do the job, August 2018 8. Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed. Core task · Task 2302 · Rated by 105 people who do the job, August 2018 9. Receive and record patrons' dining reservations. Core task · Task 2301 · Rated by 107 people who do the job, August 2018 10. Inspect dining and serving areas to ensure cleanliness and proper setup. Core task · Task 18752 · Rated by 106 people who do the job, August 2018 11. Inform patrons of establishment specialties and features. Core task · Task 2303 · Rated by 106 people who do the job, August 2018 12. Inspect restrooms for cleanliness and availability of supplies, and clean restrooms when necessary. Core task · Task 18753 · Rated by 106 people who do the job, August 2018 13. Assist other restaurant workers by serving food and beverages, or by bussing tables. Core task · Task 21070 · Rated by 107 people who do the job, August 2018 14. Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service. Supplemental task · Task 2307 · Rated by 105 people who do the job, August 2018 15. Hire, train, and supervise food and beverage service staff. Supplemental task · Task 2310 · Rated by 103 people who do the job, August 2018 16. Prepare cash receipts after establishments close, and make bank deposits. Supplemental task · Task 2306 · Rated by 105 people who do the job, August 2018 17. Direct patrons to coatrooms and waiting areas, such as lounges. Supplemental task · Task 2304 · Rated by 106 people who do the job, August 2018 18. Plan parties or other special events and services. Supplemental task · Task 2311 · Rated by 106 people who do the job, August 2018 19. Order or requisition supplies and equipment for tables and serving stations. Supplemental task · Task 2309 · Rated by 105 people who do the job, August 2018 20. Perform marketing and advertising services. Supplemental task · Task 2313 · Rated by 107 people who do the job, August 2018 21. Confer with other staff to help plan establishments' menus. Supplemental task · Task 2312 · Rated by 107 people who do the job, August 2018 ## More in Food Preparation & Serving - [Baristas](https://foundation.org.ai/occupations/35-3023.01): 19 tasks - [Bartenders](https://foundation.org.ai/occupations/35-3011.00): 20 tasks - [Chefs and Head Cooks](https://foundation.org.ai/occupations/35-1011.00): 21 tasks - [Cooks, All Other](https://foundation.org.ai/occupations/35-2019.00): no tasks listed - [Cooks, Fast Food](https://foundation.org.ai/occupations/35-2011.00): 19 tasks - [Cooks, Institution and Cafeteria](https://foundation.org.ai/occupations/35-2012.00): 17 tasks - [Cooks, Private Household](https://foundation.org.ai/occupations/35-2013.00): 13 tasks - [Cooks, Restaurant](https://foundation.org.ai/occupations/35-2014.00): 20 tasks - [Cooks, Short Order](https://foundation.org.ai/occupations/35-2015.00): 11 tasks - [Dining Room and Cafeteria Attendants and Bartender Helpers](https://foundation.org.ai/occupations/35-9011.00): 23 tasks - [Dishwashers](https://foundation.org.ai/occupations/35-9021.00): 13 tasks - [Fast Food and Counter Workers](https://foundation.org.ai/occupations/35-3023.00): 27 tasks - [First-Line Supervisors of Food Preparation and Serving Workers](https://foundation.org.ai/occupations/35-1012.00): 26 tasks - [Food Preparation and Serving Related Workers, All Other](https://foundation.org.ai/occupations/35-9099.00): no tasks listed - [Food Preparation Workers](https://foundation.org.ai/occupations/35-2021.00): 31 tasks - [Food Servers, Nonrestaurant](https://foundation.org.ai/occupations/35-3041.00): 14 tasks - [Waiters and Waitresses](https://foundation.org.ai/occupations/35-3031.00): 25 tasks ## Where this comes from Quoted from O*NET 29.0, U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0: free to copy and reuse, with credit. 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