# Fast Food and Counter Workers > Perform duties such as taking orders and serving food and beverages. Serve customers at counter or from a steam table. May take payment. May prepare food and beverages. - Code: 35-3023.00 (O*NET-SOC; SOC 2018 35-3023) - Family: [Food Preparation & Serving](https://foundation.org.ai/occupations#family-35), one of its 18 occupations - Tasks: 27 tasks (20 core and 7 supplemental) - Page: https://foundation.org.ai/occupations/35-3023.00 - JSON: https://foundation.org.ai/data/tasks/35-3023.00.json ## What the work is made of 1. Communicate with customers regarding orders, comments, and complaints. Core task · Task 23099 · Rated by 134 people who do the job, August 2022 2. Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment. Core task · Task 23101 · Rated by 81 people who do the job, August 2022 3. Accept payment from customers, and make change as necessary. Core task · Task 23100 · Rated by 135 people who do the job, August 2022 4. Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary. Core task · Task 23102 · Rated by 83 people who do the job, August 2022 5. Balance receipts and payments in cash registers. Core task · Task 23103 · Rated by 81 people who do the job, August 2022 6. Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper. Core task · Task 23104 · Rated by 135 people who do the job, August 2022 7. Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars. Core task · Task 23105 · Rated by 82 people who do the job, August 2022 8. Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures. Core task · Task 23106 · Rated by 138 people who do the job, August 2022 9. Clean and organize eating, service, and kitchen areas. Core task · Task 23107 · Rated by 139 people who do the job, August 2022 10. Monitor and order supplies or food items, and restock as necessary to maintain inventory. Core task · Task 23108 · Rated by 137 people who do the job, August 2022 11. Brew coffee and tea, and fill containers with requested beverages. Core task · Task 23109 · Rated by 83 people who do the job, August 2022 12. Serve customers in eating places that specialize in fast service and inexpensive carry-out food. Core task · Task 23110 · Rated by 138 people who do the job, August 2022 13. Collect and return dirty dishes to the kitchen for washing. Core task · Task 23111 · Rated by 138 people who do the job, August 2022 14. Wash dishes, glassware, and silverware after meals. Core task · Task 23112 · Rated by 134 people who do the job, August 2022 15. Wrap menu items such as sandwiches, hot entrees, and desserts for serving or for takeout. Core task · Task 23113 · Rated by 81 people who do the job, August 2022 16. Notify kitchen personnel of shortages or special orders. Core task · Task 23114 · Rated by 136 people who do the job, August 2022 17. Prepare and serve cold drinks, frozen milk drinks, or desserts, using drink-dispensing, milkshake, or frozen-custard machines. Core task · Task 23115 · Rated by 133 people who do the job, August 2022 18. Select food items from serving or storage areas and place them in dishes, on serving trays, or in take-out bags. Core task · Task 23116 · Rated by 134 people who do the job, August 2022 19. Replenish foods at serving stations. Core task · Task 23117 · Rated by 82 people who do the job, August 2022 20. Perform personnel activities, such as supervising and training employees. Core task · Task 23118 · Rated by 132 people who do the job, August 2022 21. Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders. Supplemental task · Task 23119 · Rated by 82 people who do the job, August 2022 22. Distribute food to servers. Supplemental task · Task 23120 · Rated by 134 people who do the job, August 2022 23. Set up dining areas for meals, and clear them following meals. Supplemental task · Task 23121 · Rated by 83 people who do the job, August 2022 24. Add relishes and garnishes to food orders, according to instructions. Supplemental task · Task 23122 · Rated by 81 people who do the job, August 2022 25. Deliver orders to kitchens, and pick up and serve food when it is ready. Supplemental task · Task 23123 · Rated by 81 people who do the job, August 2022 26. Arrange tables and decorations according to instructions. Supplemental task · Task 23124 · Rated by 133 people who do the job, August 2022 27. Plan, prepare, and deliver meals to individuals with special dietary needs. Supplemental task · Task 23125 · Rated by 134 people who do the job, August 2022 ## More in Food Preparation & Serving - [Baristas](https://foundation.org.ai/occupations/35-3023.01): 19 tasks - [Bartenders](https://foundation.org.ai/occupations/35-3011.00): 20 tasks - [Chefs and Head Cooks](https://foundation.org.ai/occupations/35-1011.00): 21 tasks - [Cooks, All Other](https://foundation.org.ai/occupations/35-2019.00): no tasks listed - [Cooks, Fast Food](https://foundation.org.ai/occupations/35-2011.00): 19 tasks - [Cooks, Institution and Cafeteria](https://foundation.org.ai/occupations/35-2012.00): 17 tasks - [Cooks, Private Household](https://foundation.org.ai/occupations/35-2013.00): 13 tasks - [Cooks, Restaurant](https://foundation.org.ai/occupations/35-2014.00): 20 tasks - [Cooks, Short Order](https://foundation.org.ai/occupations/35-2015.00): 11 tasks - [Dining Room and Cafeteria Attendants and Bartender Helpers](https://foundation.org.ai/occupations/35-9011.00): 23 tasks - [Dishwashers](https://foundation.org.ai/occupations/35-9021.00): 13 tasks - [First-Line Supervisors of Food Preparation and Serving Workers](https://foundation.org.ai/occupations/35-1012.00): 26 tasks - [Food Preparation and Serving Related Workers, All Other](https://foundation.org.ai/occupations/35-9099.00): no tasks listed - [Food Preparation Workers](https://foundation.org.ai/occupations/35-2021.00): 31 tasks - [Food Servers, Nonrestaurant](https://foundation.org.ai/occupations/35-3041.00): 14 tasks - [Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop](https://foundation.org.ai/occupations/35-9031.00): 21 tasks - [Waiters and Waitresses](https://foundation.org.ai/occupations/35-3031.00): 25 tasks ## Where this comes from Quoted from O*NET 29.0, U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0: free to copy and reuse, with credit. 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