# First-Line Supervisors of Food Preparation and Serving Workers

> Directly supervise and coordinate activities of workers engaged in preparing and serving food.

- Code: 35-1012.00 (O*NET-SOC; SOC 2018 35-1012)
- Family: [Food Preparation & Serving](https://foundation.org.ai/occupations#family-35), one of its 18 occupations
- Tasks: 26 tasks (19 core and 7 supplemental)
- Page: https://foundation.org.ai/occupations/35-1012.00
- JSON: https://foundation.org.ai/data/tasks/35-1012.00.json

## What the work is made of

1. Perform various financial activities, such as cash handling, deposit preparation, and payroll.  
   Core task · Task 18714 · Rated by 86 people who do the job, July 2017
2. Resolve customer complaints regarding food service.  
   Core task · Task 2145 · Rated by 87 people who do the job, July 2017
3. Compile and balance cash receipts at the end of the day or shift.  
   Core task · Task 2144 · Rated by 86 people who do the job, July 2017
4. Present bills and accept payments.  
   Core task · Task 2157 · Rated by 86 people who do the job, July 2017
5. Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.  
   Core task · Task 2147 · Rated by 86 people who do the job, July 2017
6. Perform food preparation and serving duties, such as carving meat, preparing flambe dishes, or serving wine and liquor.  
   Core task · Task 18718 · Rated by 86 people who do the job, July 2017
7. Train workers in food preparation, and in service, sanitation, and safety procedures.  
   Core task · Task 2146 · Rated by 85 people who do the job, July 2017
8. Supervise and participate in kitchen and dining area cleaning activities.  
   Core task · Task 18715 · Rated by 85 people who do the job, July 2017
9. Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets.  
   Core task · Task 18717 · Rated by 85 people who do the job, July 2017
10. Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.  
   Core task · Task 2148 · Rated by 87 people who do the job, July 2017
11. Assign duties, responsibilities, and work stations to employees in accordance with work requirements.  
   Core task · Task 2150 · Rated by 87 people who do the job, July 2017
12. Specify food portions and courses, production and time sequences, and workstation and equipment arrangements.  
   Core task · Task 2154 · Rated by 86 people who do the job, July 2017
13. Record production, operational, and personnel data on specified forms.  
   Core task · Task 18719 · Rated by 86 people who do the job, July 2017
14. Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.  
   Core task · Task 18716 · Rated by 83 people who do the job, July 2017
15. Estimate ingredients and supplies required to prepare a recipe.  
   Core task · Task 2151 · Rated by 86 people who do the job, July 2017
16. Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.  
   Core task · Task 2153 · Rated by 86 people who do the job, July 2017
17. Forecast staff, equipment, and supply requirements, based on a master menu.  
   Core task · Task 2158 · Rated by 87 people who do the job, July 2017
18. Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.  
   Core task · Task 2155 · Rated by 87 people who do the job, July 2017
19. Develop equipment maintenance schedules and arrange for repairs.  
   Core task · Task 2166 · Rated by 85 people who do the job, July 2017
20. Greet and seat guests, and present menus and wine lists.  
   Supplemental task · Task 2156 · Rated by 87 people who do the job, July 2017
21. Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services.  
   Supplemental task · Task 2161 · Rated by 85 people who do the job, July 2017
22. Develop departmental objectives, budgets, policies, procedures, and strategies.  
   Supplemental task · Task 2165 · Rated by 86 people who do the job, July 2017
23. Conduct meetings and collaborate with other personnel for menu planning, serving arrangements, and related details.  
   Supplemental task · Task 18720 · Rated by 85 people who do the job, July 2017
24. Evaluate new products for usefulness and suitability.  
   Supplemental task · Task 2167 · Rated by 85 people who do the job, July 2017
25. Schedule parties and take reservations.  
   Supplemental task · Task 2164 · Rated by 85 people who do the job, July 2017
26. Assess nutritional needs of patients, plan special menus, supervise the assembly of regular and special diet trays, and oversee the delivery of food trolleys to hospital patients.  
   Supplemental task · Task 18721 · Rated by 86 people who do the job, July 2017

## More in Food Preparation & Serving

- [Baristas](https://foundation.org.ai/occupations/35-3023.01): 19 tasks
- [Bartenders](https://foundation.org.ai/occupations/35-3011.00): 20 tasks
- [Chefs and Head Cooks](https://foundation.org.ai/occupations/35-1011.00): 21 tasks
- [Cooks, All Other](https://foundation.org.ai/occupations/35-2019.00): no tasks listed
- [Cooks, Fast Food](https://foundation.org.ai/occupations/35-2011.00): 19 tasks
- [Cooks, Institution and Cafeteria](https://foundation.org.ai/occupations/35-2012.00): 17 tasks
- [Cooks, Private Household](https://foundation.org.ai/occupations/35-2013.00): 13 tasks
- [Cooks, Restaurant](https://foundation.org.ai/occupations/35-2014.00): 20 tasks
- [Cooks, Short Order](https://foundation.org.ai/occupations/35-2015.00): 11 tasks
- [Dining Room and Cafeteria Attendants and Bartender Helpers](https://foundation.org.ai/occupations/35-9011.00): 23 tasks
- [Dishwashers](https://foundation.org.ai/occupations/35-9021.00): 13 tasks
- [Fast Food and Counter Workers](https://foundation.org.ai/occupations/35-3023.00): 27 tasks
- [Food Preparation and Serving Related Workers, All Other](https://foundation.org.ai/occupations/35-9099.00): no tasks listed
- [Food Preparation Workers](https://foundation.org.ai/occupations/35-2021.00): 31 tasks
- [Food Servers, Nonrestaurant](https://foundation.org.ai/occupations/35-3041.00): 14 tasks
- [Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop](https://foundation.org.ai/occupations/35-9031.00): 21 tasks
- [Waiters and Waitresses](https://foundation.org.ai/occupations/35-3031.00): 25 tasks

## Where this comes from

Quoted from O*NET 29.0, U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0: free to copy and reuse, with credit. Nothing on this page is written by the Org.AI Foundation.
