# Patient Representatives > Assist patients in obtaining services, understanding policies and making health care decisions. - Code: 29-2099.08 (O*NET-SOC; SOC 2018 29-2099) - Family: [Healthcare Practitioners](https://foundation.org.ai/occupations#family-29), one of its 96 occupations - Tasks: 13 tasks (8 core and 5 supplemental) - Page: https://foundation.org.ai/occupations/29-2099.08 - JSON: https://foundation.org.ai/data/tasks/29-2099.08.json ## What the work is made of 1. Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies. Core task · Task 17668 · Rated by 60 people who do the job, August 2020 2. Interview patients or their representatives to identify problems relating to care. Core task · Task 17670 · Rated by 60 people who do the job, August 2020 3. Refer patients to appropriate health care services or resources. Core task · Task 17671 · Rated by 60 people who do the job, August 2020 4. Maintain knowledge of community services and resources available to patients. Core task · Task 17678 · Rated by 60 people who do the job, August 2020 5. Explain policies, procedures, or services to patients using medical or administrative knowledge. Core task · Task 17667 · Rated by 60 people who do the job, August 2020 6. Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution. Core task · Task 17669 · Rated by 60 people who do the job, August 2020 7. Read current literature, talk with colleagues, continue education, or participate in professional organizations or conferences to keep abreast of developments in the field. Core task · Task 17677 · Rated by 60 people who do the job, August 2020 8. Develop and distribute newsletters, brochures, or other printed materials to share information with patients or medical staff. Core task · Task 17674 · Rated by 60 people who do the job, August 2020 9. Provide consultation or training to volunteers or staff on topics, such as guest relations, patients' rights, or medical issues. Supplemental task · Task 17679 · Rated by 60 people who do the job, August 2020 10. Analyze patients' abilities to pay to determine charges on a sliding scale. Supplemental task · Task 17672 · Rated by 59 people who do the job, August 2020 11. Identify and share research, recommendations, or other information regarding legal liabilities, risk management, or quality of care. Supplemental task · Task 17676 · Rated by 60 people who do the job, August 2020 12. Collect and report data on topics, such as patient encounters or inter-institutional problems, making recommendations for change when appropriate. Supplemental task · Task 17673 · Rated by 59 people who do the job, August 2020 13. Teach patients to use home health care equipment. Supplemental task · Task 17675 · Rated by 59 people who do the job, August 2020 ## More in Healthcare Practitioners - [Acupuncturists](https://foundation.org.ai/occupations/29-1291.00): 18 tasks - [Acute Care Nurses](https://foundation.org.ai/occupations/29-1141.01): 26 tasks - [Advanced Practice Psychiatric Nurses](https://foundation.org.ai/occupations/29-1141.02): 24 tasks - [Allergists and Immunologists](https://foundation.org.ai/occupations/29-1229.01): 16 tasks - [Anesthesiologist Assistants](https://foundation.org.ai/occupations/29-1071.01): 16 tasks - [Anesthesiologists](https://foundation.org.ai/occupations/29-1211.00): 18 tasks - [Art Therapists](https://foundation.org.ai/occupations/29-1129.01): 25 tasks - [Athletic Trainers](https://foundation.org.ai/occupations/29-9091.00): 23 tasks - [Audiologists](https://foundation.org.ai/occupations/29-1181.00): 22 tasks - [Cardiologists](https://foundation.org.ai/occupations/29-1212.00): 26 tasks - [Cardiovascular Technologists and Technicians](https://foundation.org.ai/occupations/29-2031.00): 21 tasks - [Chiropractors](https://foundation.org.ai/occupations/29-1011.00): 11 tasks - [Clinical Nurse Specialists](https://foundation.org.ai/occupations/29-1141.04): 30 tasks - [Critical Care Nurses](https://foundation.org.ai/occupations/29-1141.03): 29 tasks - [Cytogenetic Technologists](https://foundation.org.ai/occupations/29-2011.01): 30 tasks - [Cytotechnologists](https://foundation.org.ai/occupations/29-2011.02): 13 tasks - [Dental Hygienists](https://foundation.org.ai/occupations/29-1292.00): 16 tasks - [Dentists, All Other Specialists](https://foundation.org.ai/occupations/29-1029.00): no tasks listed - [Dentists, General](https://foundation.org.ai/occupations/29-1021.00): 20 tasks - [Dermatologists](https://foundation.org.ai/occupations/29-1213.00): 18 tasks - [Diagnostic Medical Sonographers](https://foundation.org.ai/occupations/29-2032.00): 20 tasks - [Dietetic Technicians](https://foundation.org.ai/occupations/29-2051.00): 13 tasks - [Dietitians and Nutritionists](https://foundation.org.ai/occupations/29-1031.00): 28 tasks - [Emergency Medical Technicians](https://foundation.org.ai/occupations/29-2042.00): 12 tasks - [Emergency Medicine Physicians](https://foundation.org.ai/occupations/29-1214.00): 17 tasks - [Exercise Physiologists](https://foundation.org.ai/occupations/29-1128.00): 25 tasks - [Family Medicine Physicians](https://foundation.org.ai/occupations/29-1215.00): 12 tasks - [General Internal Medicine Physicians](https://foundation.org.ai/occupations/29-1216.00): 19 tasks - [Genetic Counselors](https://foundation.org.ai/occupations/29-9092.00): 19 tasks - [Health Information Technologists and Medical Registrars](https://foundation.org.ai/occupations/29-9021.00): 16 tasks - [Health Technologists and Technicians, All Other](https://foundation.org.ai/occupations/29-2099.00): no tasks listed - [Healthcare Diagnosing or Treating Practitioners, All Other](https://foundation.org.ai/occupations/29-1299.00): no tasks listed - [Healthcare Practitioners and Technical Workers, All Other](https://foundation.org.ai/occupations/29-9099.00): no tasks listed - [Hearing Aid Specialists](https://foundation.org.ai/occupations/29-2092.00): 11 tasks - [Histology Technicians](https://foundation.org.ai/occupations/29-2012.01): 8 tasks - [Histotechnologists](https://foundation.org.ai/occupations/29-2011.04): 16 tasks - [Hospitalists](https://foundation.org.ai/occupations/29-1229.02): 14 tasks - [Licensed Practical and Licensed Vocational Nurses](https://foundation.org.ai/occupations/29-2061.00): 22 tasks - [Low Vision Therapists, Orientation and Mobility Specialists, and Vision Rehabilitation Therapists](https://foundation.org.ai/occupations/29-1122.01): 21 tasks - [Magnetic Resonance Imaging Technologists](https://foundation.org.ai/occupations/29-2035.00): 24 tasks - [Medical and Clinical Laboratory Technicians](https://foundation.org.ai/occupations/29-2012.00): 13 tasks - [Medical and Clinical Laboratory Technologists](https://foundation.org.ai/occupations/29-2011.00): 15 tasks - [Medical Dosimetrists](https://foundation.org.ai/occupations/29-2036.00): 19 tasks - [Medical Records Specialists](https://foundation.org.ai/occupations/29-2072.00): 17 tasks - [Midwives](https://foundation.org.ai/occupations/29-9099.01): 36 tasks - [Music Therapists](https://foundation.org.ai/occupations/29-1129.02): 30 tasks - [Naturopathic Physicians](https://foundation.org.ai/occupations/29-1299.01): 20 tasks - [Neurodiagnostic Technologists](https://foundation.org.ai/occupations/29-2099.01): 16 tasks - [Neurologists](https://foundation.org.ai/occupations/29-1217.00): 24 tasks - [Nuclear Medicine Technologists](https://foundation.org.ai/occupations/29-2033.00): 17 tasks - [Nurse Anesthetists](https://foundation.org.ai/occupations/29-1151.00): 24 tasks - [Nurse Midwives](https://foundation.org.ai/occupations/29-1161.00): 21 tasks - [Nurse Practitioners](https://foundation.org.ai/occupations/29-1171.00): 27 tasks - [Obstetricians and Gynecologists](https://foundation.org.ai/occupations/29-1218.00): 15 tasks - [Occupational Therapists](https://foundation.org.ai/occupations/29-1122.00): 17 tasks - [Ophthalmic Medical Technicians](https://foundation.org.ai/occupations/29-2057.00): 20 tasks - [Ophthalmic Medical Technologists](https://foundation.org.ai/occupations/29-2099.05): 31 tasks - [Ophthalmologists, Except Pediatric](https://foundation.org.ai/occupations/29-1241.00): 18 tasks - [Opticians, Dispensing](https://foundation.org.ai/occupations/29-2081.00): 21 tasks - [Optometrists](https://foundation.org.ai/occupations/29-1041.00): 10 tasks - [Oral and Maxillofacial Surgeons](https://foundation.org.ai/occupations/29-1022.00): 14 tasks - [Orthodontists](https://foundation.org.ai/occupations/29-1023.00): 11 tasks - [Orthopedic Surgeons, Except Pediatric](https://foundation.org.ai/occupations/29-1242.00): 15 tasks - [Orthoptists](https://foundation.org.ai/occupations/29-1299.02): 16 tasks - [Orthotists and Prosthetists](https://foundation.org.ai/occupations/29-2091.00): 15 tasks - [Paramedics](https://foundation.org.ai/occupations/29-2043.00): 13 tasks - [Pediatric Surgeons](https://foundation.org.ai/occupations/29-1243.00): 18 tasks - [Pediatricians, General](https://foundation.org.ai/occupations/29-1221.00): 17 tasks - [Pharmacists](https://foundation.org.ai/occupations/29-1051.00): 20 tasks - [Pharmacy Technicians](https://foundation.org.ai/occupations/29-2052.00): 21 tasks - [Physical Medicine and Rehabilitation Physicians](https://foundation.org.ai/occupations/29-1229.04): 15 tasks - [Physical Therapists](https://foundation.org.ai/occupations/29-1123.00): 24 tasks - [Physician Assistants](https://foundation.org.ai/occupations/29-1071.00): 12 tasks - [Physicians, All Other](https://foundation.org.ai/occupations/29-1229.00): no tasks listed - [Physicians, Pathologists](https://foundation.org.ai/occupations/29-1222.00): 19 tasks - [Podiatrists](https://foundation.org.ai/occupations/29-1081.00): 11 tasks - [Preventive Medicine Physicians](https://foundation.org.ai/occupations/29-1229.05): 15 tasks - [Prosthodontists](https://foundation.org.ai/occupations/29-1024.00): 12 tasks - [Psychiatric Technicians](https://foundation.org.ai/occupations/29-2053.00): 16 tasks - [Psychiatrists](https://foundation.org.ai/occupations/29-1223.00): 12 tasks - [Radiation Therapists](https://foundation.org.ai/occupations/29-1124.00): 22 tasks - [Radiologic Technologists and Technicians](https://foundation.org.ai/occupations/29-2034.00): 30 tasks - [Radiologists](https://foundation.org.ai/occupations/29-1224.00): 30 tasks - [Recreational Therapists](https://foundation.org.ai/occupations/29-1125.00): 11 tasks - [Registered Nurses](https://foundation.org.ai/occupations/29-1141.00): 27 tasks - [Respiratory Therapists](https://foundation.org.ai/occupations/29-1126.00): 22 tasks - [Speech-Language Pathologists](https://foundation.org.ai/occupations/29-1127.00): 23 tasks - [Sports Medicine Physicians](https://foundation.org.ai/occupations/29-1229.06): 27 tasks - [Surgeons, All Other](https://foundation.org.ai/occupations/29-1249.00): no tasks listed - [Surgical Assistants](https://foundation.org.ai/occupations/29-9093.00): 28 tasks - [Surgical Technologists](https://foundation.org.ai/occupations/29-2055.00): 16 tasks - [Therapists, All Other](https://foundation.org.ai/occupations/29-1129.00): no tasks listed - [Urologists](https://foundation.org.ai/occupations/29-1229.03): 14 tasks - [Veterinarians](https://foundation.org.ai/occupations/29-1131.00): 21 tasks - [Veterinary Technologists and Technicians](https://foundation.org.ai/occupations/29-2056.00): 31 tasks ## Where this comes from Quoted from O*NET 29.0, U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0: free to copy and reuse, with credit. Nothing on this page is written by the Org.AI Foundation.