# Loan Officers > Evaluate, authorize, or recommend approval of commercial, real estate, or credit loans. Advise borrowers on financial status and payment methods. Includes mortgage loan officers and agents, collection analysts, loan servicing officers, loan underwriters, and payday loan officers. - Code: 13-2072.00 (O*NET-SOC; SOC 2018 13-2072) - Family: [Business & Financial](https://foundation.org.ai/occupations#family-13), one of its 50 occupations - Tasks: 30 tasks (14 core, 3 supplemental and 13 not rated) - Page: https://foundation.org.ai/occupations/13-2072.00 - JSON: https://foundation.org.ai/data/tasks/13-2072.00.json ## What the work is made of 1. Meet with applicants to obtain information for loan applications and to answer questions about the process. Core task · Task 3408 · Rated by 63 people who do the job, August 2020 2. Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans. Core task · Task 3409 · Rated by 62 people who do the job, August 2020 3. Approve loans within specified limits, and refer loan applications outside those limits to management for approval. Core task · Task 3407 · Rated by 63 people who do the job, August 2020 4. Explain to customers the different types of loans and credit options that are available, as well as the terms of those services. Core task · Task 3410 · Rated by 63 people who do the job, August 2020 5. Submit applications to credit analysts for verification and recommendation. Core task · Task 3416 · Rated by 63 people who do the job, August 2020 6. Review loan agreements to ensure that they are complete and accurate according to policy. Core task · Task 3413 · Rated by 63 people who do the job, August 2020 7. Review and update credit and loan files. Core task · Task 3412 · Rated by 63 people who do the job, August 2020 8. Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information. Core task · Task 3411 · Rated by 63 people who do the job, August 2020 9. Work with clients to identify their financial goals and to find ways of reaching those goals. Core task · Task 3418 · Rated by 62 people who do the job, August 2020 10. Handle customer complaints and take appropriate action to resolve them. Core task · Task 3417 · Rated by 62 people who do the job, August 2020 11. Stay abreast of new types of loans and other financial services and products to better meet customers' needs. Core task · Task 3415 · Rated by 63 people who do the job, August 2020 12. Market bank products to individuals and firms, promoting bank services that may meet customers' needs. Core task · Task 3421 · Rated by 63 people who do the job, August 2020 13. Analyze potential loan markets and develop referral networks to locate prospects for loans. Core task · Task 3425 · Rated by 63 people who do the job, August 2020 14. Compute payment schedules. Core task · Task 3414 · Rated by 63 people who do the job, August 2020 15. Supervise loan personnel. Supplemental task · Task 3422 · Rated by 62 people who do the job, August 2020 16. Prepare reports to send to customers whose accounts are delinquent, and forward irreconcilable accounts for collector action. Supplemental task · Task 3426 · Rated by 63 people who do the job, August 2020 17. Set credit policies, credit lines, procedures and standards in conjunction with senior managers. Supplemental task · Task 3423 · Rated by 62 people who do the job, August 2020 18. Assist in selection of financial award candidates using electronic databases to certify loan eligibility. Not rated · Task 21635 · Listed by O*NET analysts, November 2020 19. Authorize or sign mail collection letters. Not rated · Task 21636 · Listed by O*NET analysts, November 2020 20. Calculate amount of debt and funds available to plan methods of payoff and to estimate time for debt liquidation. Not rated · Task 21637 · Listed by O*NET analysts, November 2020 21. Confer with underwriters to resolve mortgage application problems. Not rated · Task 21638 · Listed by O*NET analysts, November 2020 22. Contact applicants or creditors to resolve questions about applications or to assist with completion of paperwork. Not rated · Task 21639 · Listed by O*NET analysts, November 2020 23. Contact borrowers with delinquent accounts to obtain payment in full or to negotiate repayment plans. Not rated · Task 21640 · Listed by O*NET analysts, November 2020 24. Counsel clients on personal and family financial problems, such as excessive spending or borrowing of funds. Not rated · Task 21641 · Listed by O*NET analysts, November 2020 25. Establish payment priorities according to credit terms and interest rates to reduce clients' overall costs. Not rated · Task 21642 · Listed by O*NET analysts, November 2020 26. Inform individuals and groups about the financial assistance available to college or university students. Not rated · Task 21643 · Listed by O*NET analysts, November 2020 27. Maintain and review account records, updating and recategorizing them according to status changes. Not rated · Task 21644 · Listed by O*NET analysts, November 2020 28. Match individuals' needs and eligibility with available financial aid programs to provide informed recommendations. Not rated · Task 21645 · Listed by O*NET analysts, November 2020 29. Review accounts to determine write-offs for collection agencies. Not rated · Task 21646 · Listed by O*NET analysts, November 2020 30. Review billing for accuracy. 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