# Social and Community Service Managers > Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers. - Code: 11-9151.00 (O*NET-SOC; SOC 2018 11-9151) - Family: [Management](https://foundation.org.ai/occupations#family-11), one of its 59 occupations - Tasks: 16 tasks (12 core and 4 supplemental) - Page: https://foundation.org.ai/occupations/11-9151.00 - JSON: https://foundation.org.ai/data/tasks/11-9151.00.json ## What the work is made of 1. Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management. Core task · Task 1131 · Rated by 72 people who do the job, August 2018 2. Direct activities of professional and technical staff members and volunteers. Core task · Task 1129 · Rated by 72 people who do the job, August 2018 3. Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively. Core task · Task 1130 · Rated by 71 people who do the job, August 2018 4. Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits. Core task · Task 1132 · Rated by 72 people who do the job, August 2018 5. Prepare and maintain records and reports, such as budgets, personnel records, or training manuals. Core task · Task 1128 · Rated by 72 people who do the job, August 2018 6. Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints. Core task · Task 18463 · Rated by 72 people who do the job, August 2018 7. Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated. Core task · Task 1127 · Rated by 72 people who do the job, August 2018 8. Recruit, interview, and hire or sign up volunteers and staff. Core task · Task 1135 · Rated by 72 people who do the job, August 2018 9. Research and analyze member or community needs to determine program directions and goals. Core task · Task 1133 · Rated by 71 people who do the job, August 2018 10. Implement and evaluate staff, volunteer, or community training programs. Core task · Task 18464 · Rated by 71 people who do the job, August 2018 11. Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies. Core task · Task 1139 · Rated by 72 people who do the job, August 2018 12. Speak to community groups to explain and interpret agency purposes, programs, and policies. Core task · Task 1134 · Rated by 72 people who do the job, August 2018 13. Analyze proposed legislation, regulations, or rule changes to determine how agency services could be impacted. Supplemental task · Task 1138 · Rated by 72 people who do the job, August 2018 14. Plan and administer budgets for programs, equipment, and support services. Supplemental task · Task 1137 · Rated by 72 people who do the job, August 2018 15. Represent organizations in relations with governmental and media institutions. Supplemental task · Task 1136 · Rated by 72 people who do the job, August 2018 16. Direct fundraising activities and the preparation of public relations materials. Supplemental task · Task 1141 · Rated by 72 people who do the job, August 2018 ## More in Management - [Administrative Services Managers](https://foundation.org.ai/occupations/11-3012.00): 18 tasks - [Advertising and Promotions Managers](https://foundation.org.ai/occupations/11-2011.00): 30 tasks - [Architectural and Engineering Managers](https://foundation.org.ai/occupations/11-9041.00): 19 tasks - [Biofuels Production Managers](https://foundation.org.ai/occupations/11-3051.03): 14 tasks - [Biofuels/Biodiesel Technology and Product Development Managers](https://foundation.org.ai/occupations/11-9041.01): 18 tasks - [Biomass Power Plant Managers](https://foundation.org.ai/occupations/11-3051.04): 19 tasks - [Brownfield Redevelopment Specialists and Site Managers](https://foundation.org.ai/occupations/11-9199.11): 23 tasks - [Chief Executives](https://foundation.org.ai/occupations/11-1011.00): 31 tasks - [Chief Sustainability Officers](https://foundation.org.ai/occupations/11-1011.03): 18 tasks - [Clinical Research Coordinators](https://foundation.org.ai/occupations/11-9121.01): 33 tasks - [Compensation and Benefits Managers](https://foundation.org.ai/occupations/11-3111.00): 22 tasks - [Compliance Managers](https://foundation.org.ai/occupations/11-9199.02): 29 tasks - [Computer and Information Systems Managers](https://foundation.org.ai/occupations/11-3021.00): 17 tasks - [Construction Managers](https://foundation.org.ai/occupations/11-9021.00): 25 tasks - [Education Administrators, All Other](https://foundation.org.ai/occupations/11-9039.00): no tasks listed - [Education Administrators, Kindergarten through Secondary](https://foundation.org.ai/occupations/11-9032.00): 32 tasks - [Education Administrators, Postsecondary](https://foundation.org.ai/occupations/11-9033.00): 27 tasks - [Education and Childcare Administrators, Preschool and Daycare](https://foundation.org.ai/occupations/11-9031.00): 17 tasks - [Emergency Management Directors](https://foundation.org.ai/occupations/11-9161.00): 23 tasks - [Entertainment and Recreation Managers, Except Gambling](https://foundation.org.ai/occupations/11-9072.00): 17 tasks - [Facilities Managers](https://foundation.org.ai/occupations/11-3013.00): 11 tasks - [Farmers, Ranchers, and Other Agricultural Managers](https://foundation.org.ai/occupations/11-9013.00): 30 tasks - [Financial Managers](https://foundation.org.ai/occupations/11-3031.00): 17 tasks - [Fitness and Wellness Coordinators](https://foundation.org.ai/occupations/11-9179.01): 24 tasks - [Food Service Managers](https://foundation.org.ai/occupations/11-9051.00): 26 tasks - [Fundraising Managers](https://foundation.org.ai/occupations/11-2033.00): 16 tasks - [Funeral Home Managers](https://foundation.org.ai/occupations/11-9171.00): 23 tasks - [Gambling Managers](https://foundation.org.ai/occupations/11-9071.00): 19 tasks - [General and Operations Managers](https://foundation.org.ai/occupations/11-1021.00): 17 tasks - [Geothermal Production Managers](https://foundation.org.ai/occupations/11-3051.02): 17 tasks - [Human Resources Managers](https://foundation.org.ai/occupations/11-3121.00): 26 tasks - [Hydroelectric Production Managers](https://foundation.org.ai/occupations/11-3051.06): 18 tasks - [Industrial Production Managers](https://foundation.org.ai/occupations/11-3051.00): 21 tasks - [Investment Fund Managers](https://foundation.org.ai/occupations/11-3031.03): 20 tasks - [Legislators](https://foundation.org.ai/occupations/11-1031.00): 30 tasks - [Lodging Managers](https://foundation.org.ai/occupations/11-9081.00): 24 tasks - [Loss Prevention Managers](https://foundation.org.ai/occupations/11-9199.08): 27 tasks - [Managers, All Other](https://foundation.org.ai/occupations/11-9199.00): no tasks listed - [Marketing Managers](https://foundation.org.ai/occupations/11-2021.00): 20 tasks - [Medical and Health Services Managers](https://foundation.org.ai/occupations/11-9111.00): 18 tasks - [Natural Sciences Managers](https://foundation.org.ai/occupations/11-9121.00): 16 tasks - [Personal Service Managers, All Other](https://foundation.org.ai/occupations/11-9179.00): no tasks listed - [Postmasters and Mail Superintendents](https://foundation.org.ai/occupations/11-9131.00): 13 tasks - [Property, Real Estate, and Community Association Managers](https://foundation.org.ai/occupations/11-9141.00): 27 tasks - [Public Relations Managers](https://foundation.org.ai/occupations/11-2032.00): 20 tasks - [Purchasing Managers](https://foundation.org.ai/occupations/11-3061.00): 18 tasks - [Quality Control Systems Managers](https://foundation.org.ai/occupations/11-3051.01): 27 tasks - [Regulatory Affairs Managers](https://foundation.org.ai/occupations/11-9199.01): 27 tasks - [Sales Managers](https://foundation.org.ai/occupations/11-2022.00): 17 tasks - [Security Managers](https://foundation.org.ai/occupations/11-3013.01): 28 tasks - [Spa Managers](https://foundation.org.ai/occupations/11-9179.02): 21 tasks - [Supply Chain Managers](https://foundation.org.ai/occupations/11-3071.04): 30 tasks - [Training and Development Managers](https://foundation.org.ai/occupations/11-3131.00): 12 tasks - [Transportation, Storage, and Distribution Managers](https://foundation.org.ai/occupations/11-3071.00): 30 tasks - [Treasurers and Controllers](https://foundation.org.ai/occupations/11-3031.01): 22 tasks - [Water Resource Specialists](https://foundation.org.ai/occupations/11-9121.02): 21 tasks - [Wind Energy Development Managers](https://foundation.org.ai/occupations/11-9199.10): 15 tasks - [Wind Energy Operations Managers](https://foundation.org.ai/occupations/11-9199.09): 16 tasks ## Where this comes from Quoted from O*NET 29.0, U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0: free to copy and reuse, with credit. 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