# Postmasters and Mail Superintendents > Plan, direct, or coordinate operational, administrative, management, and support services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office. - Code: 11-9131.00 (O*NET-SOC; SOC 2018 11-9131) - Family: [Management](https://foundation.org.ai/occupations#family-11), one of its 59 occupations - Tasks: 13 tasks (8 core and 5 supplemental) - Page: https://foundation.org.ai/occupations/11-9131.00 - JSON: https://foundation.org.ai/data/tasks/11-9131.00.json ## What the work is made of 1. Monitor employees' work schedules and attendance for payroll purposes. Core task · Task 20842 · Rated by 86 people who do the job, July 2016 2. Organize and supervise activities, such as the processing of incoming and outgoing mail. Core task · Task 5260 · Rated by 86 people who do the job, July 2016 3. Resolve customer complaints. Core task · Task 5262 · Rated by 86 people who do the job, July 2016 4. Prepare employee work schedules. Core task · Task 5264 · Rated by 86 people who do the job, July 2016 5. Direct and coordinate operational, management, and supportive services of one or a number of postal facilities. Core task · Task 5261 · Rated by 85 people who do the job, July 2016 6. Hire and train employees, and evaluate their performance. Core task · Task 5263 · Rated by 86 people who do the job, July 2016 7. Prepare and submit detailed and summary reports of post office activities to designated supervisors. Core task · Task 5265 · Rated by 86 people who do the job, July 2016 8. Negotiate labor disputes. Core task · Task 5266 · Rated by 86 people who do the job, July 2016 9. Select and train postmasters and managers of associate postal units. Supplemental task · Task 5270 · Rated by 85 people who do the job, July 2016 10. Inform the public of available services, and of postal laws and regulations. Supplemental task · Task 5269 · Rated by 85 people who do the job, July 2016 11. Issue and cash money orders. Supplemental task · Task 5268 · Rated by 86 people who do the job, July 2016 12. Collect rents for post office boxes. Supplemental task · Task 5267 · Rated by 86 people who do the job, July 2016 13. Confer with suppliers to obtain bids for proposed purchases and to requisition supplies, disbursing funds according to federal regulations. Supplemental task · Task 5271 · Rated by 85 people who do the job, July 2016 ## More in Management - [Administrative Services Managers](https://foundation.org.ai/occupations/11-3012.00): 18 tasks - [Advertising and Promotions Managers](https://foundation.org.ai/occupations/11-2011.00): 30 tasks - [Architectural and Engineering Managers](https://foundation.org.ai/occupations/11-9041.00): 19 tasks - [Biofuels Production Managers](https://foundation.org.ai/occupations/11-3051.03): 14 tasks - [Biofuels/Biodiesel Technology and Product Development Managers](https://foundation.org.ai/occupations/11-9041.01): 18 tasks - [Biomass Power Plant Managers](https://foundation.org.ai/occupations/11-3051.04): 19 tasks - [Brownfield Redevelopment Specialists and Site Managers](https://foundation.org.ai/occupations/11-9199.11): 23 tasks - [Chief Executives](https://foundation.org.ai/occupations/11-1011.00): 31 tasks - [Chief Sustainability Officers](https://foundation.org.ai/occupations/11-1011.03): 18 tasks - [Clinical Research Coordinators](https://foundation.org.ai/occupations/11-9121.01): 33 tasks - [Compensation and Benefits Managers](https://foundation.org.ai/occupations/11-3111.00): 22 tasks - [Compliance Managers](https://foundation.org.ai/occupations/11-9199.02): 29 tasks - [Computer and Information Systems Managers](https://foundation.org.ai/occupations/11-3021.00): 17 tasks - [Construction Managers](https://foundation.org.ai/occupations/11-9021.00): 25 tasks - [Education Administrators, All Other](https://foundation.org.ai/occupations/11-9039.00): no tasks listed - [Education Administrators, Kindergarten through Secondary](https://foundation.org.ai/occupations/11-9032.00): 32 tasks - [Education Administrators, Postsecondary](https://foundation.org.ai/occupations/11-9033.00): 27 tasks - [Education and Childcare Administrators, Preschool and Daycare](https://foundation.org.ai/occupations/11-9031.00): 17 tasks - [Emergency Management Directors](https://foundation.org.ai/occupations/11-9161.00): 23 tasks - [Entertainment and Recreation Managers, Except Gambling](https://foundation.org.ai/occupations/11-9072.00): 17 tasks - [Facilities Managers](https://foundation.org.ai/occupations/11-3013.00): 11 tasks - [Farmers, Ranchers, and Other Agricultural Managers](https://foundation.org.ai/occupations/11-9013.00): 30 tasks - [Financial Managers](https://foundation.org.ai/occupations/11-3031.00): 17 tasks - [Fitness and Wellness Coordinators](https://foundation.org.ai/occupations/11-9179.01): 24 tasks - [Food Service Managers](https://foundation.org.ai/occupations/11-9051.00): 26 tasks - [Fundraising Managers](https://foundation.org.ai/occupations/11-2033.00): 16 tasks - [Funeral Home Managers](https://foundation.org.ai/occupations/11-9171.00): 23 tasks - [Gambling Managers](https://foundation.org.ai/occupations/11-9071.00): 19 tasks - [General and Operations Managers](https://foundation.org.ai/occupations/11-1021.00): 17 tasks - [Geothermal Production Managers](https://foundation.org.ai/occupations/11-3051.02): 17 tasks - [Human Resources Managers](https://foundation.org.ai/occupations/11-3121.00): 26 tasks - [Hydroelectric Production Managers](https://foundation.org.ai/occupations/11-3051.06): 18 tasks - [Industrial Production Managers](https://foundation.org.ai/occupations/11-3051.00): 21 tasks - [Investment Fund Managers](https://foundation.org.ai/occupations/11-3031.03): 20 tasks - [Legislators](https://foundation.org.ai/occupations/11-1031.00): 30 tasks - [Lodging Managers](https://foundation.org.ai/occupations/11-9081.00): 24 tasks - [Loss Prevention Managers](https://foundation.org.ai/occupations/11-9199.08): 27 tasks - [Managers, All Other](https://foundation.org.ai/occupations/11-9199.00): no tasks listed - [Marketing Managers](https://foundation.org.ai/occupations/11-2021.00): 20 tasks - [Medical and Health Services Managers](https://foundation.org.ai/occupations/11-9111.00): 18 tasks - [Natural Sciences Managers](https://foundation.org.ai/occupations/11-9121.00): 16 tasks - [Personal Service Managers, All Other](https://foundation.org.ai/occupations/11-9179.00): no tasks listed - 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[Transportation, Storage, and Distribution Managers](https://foundation.org.ai/occupations/11-3071.00): 30 tasks - [Treasurers and Controllers](https://foundation.org.ai/occupations/11-3031.01): 22 tasks - [Water Resource Specialists](https://foundation.org.ai/occupations/11-9121.02): 21 tasks - [Wind Energy Development Managers](https://foundation.org.ai/occupations/11-9199.10): 15 tasks - [Wind Energy Operations Managers](https://foundation.org.ai/occupations/11-9199.09): 16 tasks ## Where this comes from Quoted from O*NET 29.0, U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0: free to copy and reuse, with credit. 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