# Lodging Managers

> Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

- Code: 11-9081.00 (O*NET-SOC; SOC 2018 11-9081)
- Family: [Management](https://foundation.org.ai/occupations#family-11), one of its 59 occupations
- Tasks: 24 tasks (22 core and 2 supplemental)
- Page: https://foundation.org.ai/occupations/11-9081.00
- JSON: https://foundation.org.ai/data/tasks/11-9081.00.json

## What the work is made of

1. Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.  
   Core task · Task 1105 · Rated by 49 people who do the job, July 2017
2. Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.  
   Core task · Task 1108 · Rated by 48 people who do the job, July 2017
3. Confer and cooperate with other managers to ensure coordination of hotel activities.  
   Core task · Task 1109 · Rated by 49 people who do the job, July 2017
4. Greet and register guests.  
   Core task · Task 1104 · Rated by 49 people who do the job, July 2017
5. Monitor the revenue activity of the hotel or facility.  
   Core task · Task 18599 · Rated by 49 people who do the job, July 2017
6. Manage and maintain temporary or permanent lodging facilities.  
   Core task · Task 1111 · Rated by 49 people who do the job, July 2017
7. Train staff members.  
   Core task · Task 1113 · Rated by 49 people who do the job, July 2017
8. Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.  
   Core task · Task 1112 · Rated by 49 people who do the job, July 2017
9. Coordinate front-office activities of hotels or motels, and resolve problems.  
   Core task · Task 1107 · Rated by 49 people who do the job, July 2017
10. Inspect guest rooms, public areas, and grounds for cleanliness and appearance.  
   Core task · Task 1116 · Rated by 49 people who do the job, July 2017
11. Assign duties to workers, and schedule shifts.  
   Core task · Task 1106 · Rated by 49 people who do the job, July 2017
12. Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.  
   Core task · Task 1123 · Rated by 49 people who do the job, July 2017
13. Interview and hire applicants.  
   Core task · Task 1118 · Rated by 49 people who do the job, July 2017
14. Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.  
   Core task · Task 1119 · Rated by 49 people who do the job, July 2017
15. Collect payments and record data pertaining to funds and expenditures.  
   Core task · Task 18600 · Rated by 48 people who do the job, July 2017
16. Develop and implement policies and procedures for the operation of a department or establishment.  
   Core task · Task 1115 · Rated by 48 people who do the job, July 2017
17. Prepare required paperwork pertaining to departmental functions.  
   Core task · Task 1117 · Rated by 49 people who do the job, July 2017
18. Show, rent, or assign accommodations.  
   Core task · Task 1114 · Rated by 48 people who do the job, July 2017
19. Perform marketing and public relations activities.  
   Core task · Task 1121 · Rated by 49 people who do the job, July 2017
20. Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.  
   Core task · Task 1122 · Rated by 49 people who do the job, July 2017
21. Provide assistance to staff members by inspecting rooms, setting tables, or doing laundry.  
   Core task · Task 1125 · Rated by 49 people who do the job, July 2017
22. Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.  
   Core task · Task 1120 · Rated by 49 people who do the job, July 2017
23. Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.  
   Supplemental task · Task 1124 · Rated by 49 people who do the job, July 2017
24. Book tickets for guests for local tours and attractions.  
   Supplemental task · Task 1126 · Rated by 49 people who do the job, July 2017

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## Where this comes from

Quoted from O*NET 29.0, U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0: free to copy and reuse, with credit. Nothing on this page is written by the Org.AI Foundation.
