# Administrative Services Managers

> Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.

- Code: 11-3012.00 (O*NET-SOC; SOC 2018 11-3012)
- Family: [Management](https://foundation.org.ai/occupations#family-11), one of its 59 occupations
- Tasks: 18 tasks (5 core, 3 supplemental and 10 not rated)
- Page: https://foundation.org.ai/occupations/11-3012.00
- JSON: https://foundation.org.ai/data/tasks/11-3012.00.json

## What the work is made of

1. Prepare and review operational reports and schedules to ensure accuracy and efficiency.  
   Core task · Task 21 · Rated by 133 people who do the job, July 2017
2. Set goals and deadlines for the department.  
   Core task · Task 20 · Rated by 133 people who do the job, July 2017
3. Acquire, distribute and store supplies.  
   Core task · Task 23 · Rated by 133 people who do the job, July 2017
4. Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.  
   Core task · Task 22 · Rated by 134 people who do the job, July 2017
5. Conduct classes to teach procedures to staff.  
   Core task · Task 30 · Rated by 134 people who do the job, July 2017
6. Plan, administer, and control budgets for contracts, equipment, and supplies.  
   Supplemental task · Task 24 · Rated by 133 people who do the job, July 2017
7. Hire and terminate clerical and administrative personnel.  
   Supplemental task · Task 26 · Rated by 133 people who do the job, July 2017
8. Direct or coordinate the supportive services department of a business, agency, or organization.  
   Supplemental task · Task 19 · Rated by 133 people who do the job, July 2017
9. Communicate with and provide guidance for external vendors and service providers to ensure the organization, department, or work unit's business needs are met.  
   Not rated · Task 21262 · Listed by O*NET analysts, November 2020
10. Develop operational standards and procedures for the work unit or department.  
   Not rated · Task 21263 · Listed by O*NET analysts, November 2020
11. Establish work procedures or schedules to organize the daily work of administrative staff.  
   Not rated · Task 21264 · Listed by O*NET analysts, November 2020
12. Learn to operate new office technologies as they are developed and implemented.  
   Not rated · Task 21265 · Listed by O*NET analysts, November 2020
13. Manage paper or electronic filing systems by recording information, updating paperwork, or maintaining documents, such as attendance records or correspondence.  
   Not rated · Task 21266 · Listed by O*NET analysts, November 2020
14. Meet with other departmental leaders to establish organizational goals, strategic plans, and objectives, as well as make decisions about personnel, resources, and space or equipment needs.  
   Not rated · Task 21267 · Listed by O*NET analysts, November 2020
15. Oversee payroll functions, such as maintaining timekeeping information and processing and submitting payroll.  
   Not rated · Task 21268 · Listed by O*NET analysts, November 2020
16. Read through contracts, regulations, and procedural guidelines to ensure comprehension and compliance.  
   Not rated · Task 21269 · Listed by O*NET analysts, November 2020
17. Represent work unit at meetings or conferences and serve as liaison for requests or complaints.  
   Not rated · Task 21270 · Listed by O*NET analysts, November 2020
18. Supervise administrative staff and provide training and orientation to new staff.  
   Not rated · Task 21271 · Listed by O*NET analysts, November 2020

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## Where this comes from

Quoted from O*NET 29.0, U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0: free to copy and reuse, with credit. Nothing on this page is written by the Org.AI Foundation.
