# Sales Managers > Plan, direct, or coordinate the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers. - Code: 11-2022.00 (O*NET-SOC; SOC 2018 11-2022) - Family: [Management](https://foundation.org.ai/occupations#family-11), one of its 59 occupations - Tasks: 17 tasks (13 core and 4 supplemental) - Page: https://foundation.org.ai/occupations/11-2022.00 - JSON: https://foundation.org.ai/data/tasks/11-2022.00.json ## What the work is made of 1. Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate, or other subjects of sale. Core task · Task 3 · Rated by 23 occupational experts, July 2016 2. Resolve customer complaints regarding sales and service. Core task · Task 1 · Rated by 23 occupational experts, July 2016 3. Review operational records and reports to project sales and determine profitability. Core task · Task 5 · Rated by 23 occupational experts, July 2016 4. Oversee regional and local sales managers and their staffs. Core task · Task 14 · Rated by 23 occupational experts, July 2016 5. Determine price schedules and discount rates. Core task · Task 4 · Rated by 23 occupational experts, July 2016 6. Prepare budgets and approve budget expenditures. Core task · Task 9 · Rated by 23 occupational experts, July 2016 7. Monitor customer preferences to determine focus of sales efforts. Core task · Task 2 · Rated by 23 occupational experts, July 2016 8. Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs. Core task · Task 11 · Rated by 22 occupational experts, July 2016 9. Direct, coordinate, and review sales and service accounting and record-keeping, as well as receiving and shipping. Core task · Task 6 · Rated by 23 occupational experts, July 2016 10. Direct clerical staff to keep records of export correspondence, bid requests, and credit collections, and to maintain current information on tariffs, licenses, and restrictions. Core task · Task 15 · Rated by 23 occupational experts, July 2016 11. Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business. Core task · Task 8 · Rated by 23 occupational experts, July 2016 12. Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications. Core task · Task 7 · Rated by 23 occupational experts, July 2016 13. Represent company at trade association meetings to promote products. Core task · Task 10 · Rated by 22 occupational experts, July 2016 14. Confer with potential customers regarding equipment needs, and advise customers on types of equipment to purchase. Supplemental task · Task 13 · Rated by 23 occupational experts, July 2016 15. Assess marketing potential of new and existing store locations, considering statistics and expenditures. Supplemental task · Task 17 · Rated by 22 occupational experts, July 2016 16. Visit franchised dealers to stimulate interest in establishment or expansion of leasing programs. Supplemental task · Task 12 · Rated by 23 occupational experts, July 2016 17. Direct foreign sales and service outlets of an organization. Supplemental task · Task 16 · Rated by 22 occupational experts, July 2016 ## More in Management - [Administrative Services Managers](https://foundation.org.ai/occupations/11-3012.00): 18 tasks - [Advertising and Promotions Managers](https://foundation.org.ai/occupations/11-2011.00): 30 tasks - [Architectural and Engineering Managers](https://foundation.org.ai/occupations/11-9041.00): 19 tasks - [Biofuels Production Managers](https://foundation.org.ai/occupations/11-3051.03): 14 tasks - [Biofuels/Biodiesel Technology and Product Development Managers](https://foundation.org.ai/occupations/11-9041.01): 18 tasks - [Biomass Power Plant Managers](https://foundation.org.ai/occupations/11-3051.04): 19 tasks - [Brownfield Redevelopment Specialists and Site Managers](https://foundation.org.ai/occupations/11-9199.11): 23 tasks - [Chief Executives](https://foundation.org.ai/occupations/11-1011.00): 31 tasks - [Chief Sustainability Officers](https://foundation.org.ai/occupations/11-1011.03): 18 tasks - [Clinical Research Coordinators](https://foundation.org.ai/occupations/11-9121.01): 33 tasks - [Compensation and Benefits Managers](https://foundation.org.ai/occupations/11-3111.00): 22 tasks - [Compliance Managers](https://foundation.org.ai/occupations/11-9199.02): 29 tasks - [Computer and Information Systems Managers](https://foundation.org.ai/occupations/11-3021.00): 17 tasks - [Construction Managers](https://foundation.org.ai/occupations/11-9021.00): 25 tasks - [Education Administrators, All Other](https://foundation.org.ai/occupations/11-9039.00): no tasks listed - [Education Administrators, Kindergarten through Secondary](https://foundation.org.ai/occupations/11-9032.00): 32 tasks - [Education Administrators, Postsecondary](https://foundation.org.ai/occupations/11-9033.00): 27 tasks - [Education and Childcare Administrators, Preschool and Daycare](https://foundation.org.ai/occupations/11-9031.00): 17 tasks - [Emergency Management Directors](https://foundation.org.ai/occupations/11-9161.00): 23 tasks - [Entertainment and Recreation Managers, Except Gambling](https://foundation.org.ai/occupations/11-9072.00): 17 tasks - [Facilities Managers](https://foundation.org.ai/occupations/11-3013.00): 11 tasks - [Farmers, Ranchers, and Other Agricultural Managers](https://foundation.org.ai/occupations/11-9013.00): 30 tasks - [Financial Managers](https://foundation.org.ai/occupations/11-3031.00): 17 tasks - [Fitness and Wellness Coordinators](https://foundation.org.ai/occupations/11-9179.01): 24 tasks - [Food Service Managers](https://foundation.org.ai/occupations/11-9051.00): 26 tasks - [Fundraising Managers](https://foundation.org.ai/occupations/11-2033.00): 16 tasks - [Funeral Home Managers](https://foundation.org.ai/occupations/11-9171.00): 23 tasks - [Gambling Managers](https://foundation.org.ai/occupations/11-9071.00): 19 tasks - [General and Operations Managers](https://foundation.org.ai/occupations/11-1021.00): 17 tasks - [Geothermal Production Managers](https://foundation.org.ai/occupations/11-3051.02): 17 tasks - [Human Resources Managers](https://foundation.org.ai/occupations/11-3121.00): 26 tasks - [Hydroelectric Production Managers](https://foundation.org.ai/occupations/11-3051.06): 18 tasks - [Industrial Production Managers](https://foundation.org.ai/occupations/11-3051.00): 21 tasks - [Investment Fund Managers](https://foundation.org.ai/occupations/11-3031.03): 20 tasks - [Legislators](https://foundation.org.ai/occupations/11-1031.00): 30 tasks - [Lodging Managers](https://foundation.org.ai/occupations/11-9081.00): 24 tasks - [Loss Prevention Managers](https://foundation.org.ai/occupations/11-9199.08): 27 tasks - [Managers, All Other](https://foundation.org.ai/occupations/11-9199.00): no tasks listed - [Marketing Managers](https://foundation.org.ai/occupations/11-2021.00): 20 tasks - [Medical and Health Services Managers](https://foundation.org.ai/occupations/11-9111.00): 18 tasks - [Natural Sciences Managers](https://foundation.org.ai/occupations/11-9121.00): 16 tasks - [Personal Service Managers, All Other](https://foundation.org.ai/occupations/11-9179.00): no tasks listed - [Postmasters and Mail Superintendents](https://foundation.org.ai/occupations/11-9131.00): 13 tasks - [Property, Real Estate, and Community Association Managers](https://foundation.org.ai/occupations/11-9141.00): 27 tasks - [Public Relations Managers](https://foundation.org.ai/occupations/11-2032.00): 20 tasks - [Purchasing Managers](https://foundation.org.ai/occupations/11-3061.00): 18 tasks - [Quality Control Systems Managers](https://foundation.org.ai/occupations/11-3051.01): 27 tasks - [Regulatory Affairs Managers](https://foundation.org.ai/occupations/11-9199.01): 27 tasks - [Security Managers](https://foundation.org.ai/occupations/11-3013.01): 28 tasks - [Social and Community Service Managers](https://foundation.org.ai/occupations/11-9151.00): 16 tasks - [Spa Managers](https://foundation.org.ai/occupations/11-9179.02): 21 tasks - [Supply Chain Managers](https://foundation.org.ai/occupations/11-3071.04): 30 tasks - [Training and Development Managers](https://foundation.org.ai/occupations/11-3131.00): 12 tasks - [Transportation, Storage, and Distribution Managers](https://foundation.org.ai/occupations/11-3071.00): 30 tasks - [Treasurers and Controllers](https://foundation.org.ai/occupations/11-3031.01): 22 tasks - [Water Resource Specialists](https://foundation.org.ai/occupations/11-9121.02): 21 tasks - [Wind Energy Development Managers](https://foundation.org.ai/occupations/11-9199.10): 15 tasks - [Wind Energy Operations Managers](https://foundation.org.ai/occupations/11-9199.09): 16 tasks ## Where this comes from Quoted from O*NET 29.0, U.S. Department of Labor, Employment and Training Administration, under CC BY 4.0: free to copy and reuse, with credit. Nothing on this page is written by the Org.AI Foundation.